Customer Service Executive Assistant
Resume:
**** ***** ** ** ***** Rapids, IA
Christina Conner
Objective
To obtain a position with a company where my skills and attributes will be an asset, with the opportunity for advancement
Experience
2017-Present
Infinity Inc.
Cedar Rapids, IA.
Executive Assistant
Ordered all office materials for several offices, including locations out of state
Organized and set up an activities committee.
Routed Calls to appropriate departments
Created new process for ordering and tracking supplies
Set up monthly meetings for all locations
Handled all facility concerns including scheduling repairs.
2014-2016
Gothic Landscape
Phoenix, AZ.
Customer Service Coordinator/Dispatcher
Scheduled work orders for our trade partners for landscaping issues.
Followed up with builders when work orders were completed.
Processed the billing for the customer service department.
Processed the monthly credit card for my supervisor
Created new processes in department.
2013-2014
HACAP
Cedar Rapids, IA.
Family Support Worker
Conducted intake interviews and performed quarterly assessments for my clients
Compiled housing resource list for clients in program
Planned and supervised the United Way Day of Caring event at HACAP in 2013 & 2014.
Entered services provided to clients in a statistical database
2004-2009
IBM
Atlanta, GA.
Customer Service Representative
Monitored the customer service dispatch system to assure that request were assigned and acknowledged within a designated time frame.
Analyzed and researched service calls to ensure they were properly assigned to the correct engineer.
Maintained a thorough knowledge of all TSR responsibilities.
Education
2010-2013
Kirkwood Community College
Cedar Rapids, IA.
Human Service, Associates of Arts Degree
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