RACQUEL SHAW, M.HRM

** ********* **. *******, ** M4A 1K2 416-***-**** ac82ty@r.postjobfree.com ca.linkedin.com/in/racquelshaw Profile

HR professional with recruitment experience and strong employee relations, communication, interpersonal and relationship building skills, seeking role that will allow me to be an individual contributor to an organization reaching its strategic goals.

Skills & Expertise

Background in Generalist Affairs: Full-cycle recruitment, employee relations, training, performance management, records management, interpreting collective agreements and legal compliance. Demonstrated Working Knowledge of HR Legislation: Writing & updating employee policies & procedures job descriptions (ESA, CHRA, ADOA) and developing health & safety programs (OHSA, WSIB). Software Knowledge: MS Office (Word, Excel, PowerPoint, Outlook, Access), SharePoint, HRIS, Applicant Tracking Systems (ATS), Learning Management Systems (LMS), Ceridian-Insync, WIN, OCMS. Experience

HR Generalist (temp. role) Gamma Foundries (Staffing Alt) Richmond Hill, ON 3/2019 – 4/2019 Stand-alone Generalist role at a Sand Casting Manufacturing plant reporting to the Production Manager. Responsible for but not limited to the following:

Employee relations: Communicate with employees at all levels, lead the hiring, terminations, disciplinary actions process and calculate severance packages.

Payroll: Sign off on vacation request forms, confirm vacation balances and provide and information as requested.

Benefits Administration: Provide prompt and accurate responses to benefit inquiries, troubleshoot and contact Manulife as needed.

Training: Coordinate and record all training as per training plans developed by each area and in accordance to ISO 9001:2015 requirements

Health & Safety: Certified member of the plant Joint Health & Safety Committee where I take and distribute minutes and assist in the development of health & safety policies, procedures, plans, and reports.

PPE: Manage safety shoe and safety glasses records, provide relevant forms, process invoices and returns

WSIB: complete and submit Form 7 according to WSIB process and complete all internal incident reports as per ISO 9001:2015 regulations

Physiotherapy: Post schedule, follow up with employees who have missed appointments. HR Generalist Magellan Aerospace Mississauga, ON 12/2016-3/2019 Portfolio included Pension Administration and Health & Safety and managing the Learning Management System, in addition to assisting with HR projects.

First point of contact for staff and management for all pension inquiries and liaison between staff and plan sponsor

(Sun Life) and management and actuaries.

Encouraged cross-divisional, cross-functional and cross-country collaboration by creating and implementing

‘Theme of The Month’, Magellan’s first integrated Health & Safety program.

Organized a Joint Health & Safety Committee for Corporate office and served as the Worker Co-chair

Analyzed Employee Engagement Survey data and generated graphs and reports for Senior Management. Graphs published in The Globe, Magellan’s publication that’s distributed to shareholders, staff and executives. Recruiter (temp. role) Lifemark Toronto, ON 11/2016-12/2016

Recruited nurses to fill flu clinic positions in across the country.

Attended weekly meetings to provide status updates on regional recruitment efforts

Screened resumes using Jobvite and conducted phone screens

Issued Nurse Agreements and obtained necessary documentation and conducted background checks. Racquel Shaw - Page 2

Supervisor HR Coordinator (contract) Mood Disorders Association of Ontario 5/2016-9/2016 Refreshed volunteer program by motivating current volunteers, improving communication channels and establishing myself as liaison between volunteers and Executive Director.

Hired 17 volunteers, conducted orientation, training, assigned them to position specific job shadow opportunities and placed them into assignments according to their skill set and interests.

Revised employee handbook to ensure compliance with relevant employment and human rights legislation (i.e. Bill 168) and created exit interview template to capture feedback from staff/volunteers leaving organization.

Introduced blog to communicate more effectively with Volunteers. On-Site Coordinator (temp. role) Cardinal Meats (Kelly Services) Brampton, ON 11/2015 - 1/2016 In the Office: screened resumes and set up phone interviews and conducted reference checks. On-site: conducted orientation, assisted new hires with paperwork, collected identification and supporting documents and set up plant tour. First point of contact for employee inquiries and liaison between employees and management. HR Generalist (contract) Spinal Cord Injury Ontario Toronto, ON 8/2014 –1/2015 Reporting to the HR Director, responsible for onboarding and orientation, updating employee information using Ceridian- Insync, ensuring all timesheets submitted for payroll and conducting exit interviews.

Conducted internal investigation regarding employee complaint and recommended appropriate disciplinary action.

Conducted full-cycle recruitment for all vacancies throughout Ontario created and posted job ads on various job boards and LinkedIn.

Completed phone screens for short list and provided recommendations to hiring managers, in addition to completing reference/police checks, drafting and distributing offer/regret letters. HR Assistant (temp. role) HR Associates Etobicoke, ON 5/2013 – 6/2013 Provided front-line recruitment assistance to interim staffing unit Recruiters.

Conducted over 100 preliminary telephone screens to create short lists

Created and posted 6 job ads to various job boards to attract applicants for current and future opportunities

Scheduled approximately 170 pre-screening interviews for in-house Recruiters

Updated Humanis Applicant Tracking System with candidate information as it became available

Conducted over 30 reference checks for 'Hot List' candidates. Data Entry Clerk HR Coordinator Jr. Statistics Officer Ministry of Children & Youth Services 11/2004-2/2013 During my 9+ year tenure with the Ontario Public Service (OPS), held the following positions (first to last): Data Entry: Set up databases in SPSS, entered and cleaned data for Policy Analysts to use in reports and presentations. HR Coordinator: Managed employee mobility paperwork, ensured legislative and collective agreement compliance and communicated with Recruitment Center and HR Advisor regarding recruitment matters. Jr. Statistics Officer: Maintained, analyzed and communicated data in support of executive decision-making and Certified Worker Co-Chair of the Joint Health & Safety Committee

Drafted job postings, screened resumes, set up interviews and drafted offer/regret letters.

First point of contact for employees to address all collective agreement inquires for AMAPCEO and OPSEU bargaining units, pay and benefits and EAP inquiries.

Facilitated orientation & onboarding for all new hires, was liaison between employees & management for employee concerns.

Appointed Divisional Lead for Employee Engagement Committee that created and administered the Employee Engagement Survey.

Racquel Shaw - Page 3

Certification & Education

Designated Official Certification (Controlled Goods) Public Works & Gov't Services Canada 2017 Health & Safety Certification (Part 1 & 2) Workers Health & Safety Centre 2012 Master of Arts: Human Resources Management (MHRM) York University 2012 Post Graduate Certificate: Human Resources Management (CHRM) Seneca College (Honours) 2007 Bachelor of Science: Business Management Minor: Psychology Benedict College (Cum Laude) 2002

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