Customer Service Office
Resume:
STEVE BLACK
Las Vegas, NV 89129
**********@*******.***
PROFESSIONAL SUMMARY:
Detail-Oriented Assiatant who appliues excellent, verbal and writing skills.Adept at-relationship and partnership-building skill, listening attentively to solve problems creatively using tact plus diplomacy to achieve win-win outcomes.
EDUCATION:
2011-2012 Certificate, Paralegal Studies
University of Nevada, Las Vegas
Substantive coursework: Focus on Torts and Contracts 1992-1996 Majored in History
University of Maryland, Baltimore County
Nevada Notary License
Notary Public-State of Nevada Appt. No. 10-3109-1 CORE QUALIFICATIONS:
Database expert
Strong with financial analysis spreadsheets
Strong organizational habits both digitally and hard copy
Dedicated and tireless worker
Comfortable dealing with legal representatives
Eye for detail
PROFESSIONAL EXPERIENCE:
Loan Officer Assistant 2015-October 2018
Low VA Rates Henderson, Nevada
Worked to assist top producing Loan Officer in our branch to assure clients were handled well, throughout the loan process form beginning to end, checking any inaccuracies
Took applications over the phone, describing products, rates and discussing what documents were needed to expedite the loan closing process 1
Collected and analyzed all documents received from clients, contacting the clients to discuss appropriate needs and give them a timetable for loan process
Actively worked in concert with processors, underwriters, and, closers daily to verify that our pipeline was moving in a positive direction on all loans
Performed all tasks involved with closing loans form start to finish, including updating clients, communicating needs with Loan Officer, daily, extending locks, and, communicating with title companies and closers to schedule signing appointments for final documents
Aided in finalizing loans for funding with closing department Senior Paralegal 2014-2015
Tiffany & Bosco PA Las Vegas, Nevada
Reviewed, negotiated and drafted standard legal forms for the evictions department attorneys, to negotiate with banks and county jurisdictions
Supervised monthly calendar for court appearances for law firm attorneys in the evictions department
Served as the primary point of contact for the law firm to have legal paperwork delivered for potential evictions
Updated firms, and clients’ case management system
Conducted research and edit draft documents from time to time
Communicated with courts daily
Senior Paralegal 2012-2014
Jacoby & Meyers Bankruptcy Law Las Vegas, Nevada
Actively cooperated with consumer bankruptcy attorneys on a broad range of legal responsibilities that encompass the timely and intricate preparation of cases from filing to discharge
Organized multifaceted office functions including legal administrative functions and office support
Proficiently ran the preparation and filing of Chapter 7 and Chapter 13 petitions, as well as a wide variety of motions, orders, notices, stipulations, and responses utilizing CM/ECF filing system
Consistently ensured delivery of quality customer service vital to sustaining and growing client confidence and referrals
Office Manager 2008- 2011
Energy Erectors, Inc. Las Vegas, Nevada
2
Managed day to day operations in the office
Assigned purchase orders to be input into database
Prepared bids for new projects
Created subcontracts and expense reports
Aided Human Resources with weekly payroll and insurance forms
Invoiced clients meeting all payment deadlines
3
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