Medical Supply Supervisor
Resume:
KWAN KEITH ROBERTSON
Baton Rouge, LA, 70815
Cellular phone: 504-***-****
Home: 225-***-****
Email: ************@*********.***
OBJECTIVE:
To obtain a position where my knowledge and experience in Disaster Recovery can be utilized and enhanced with an established company.
EDUCATION:
Southern University at New Orleans
Bachelor of Arts Degree
WORK EXPERIENCE:
10/2017 - Present
Catholic Charities of Baton Rouge/St. Vincent DePaul Society – Disaster Recovery Case Manager
*Provides direct client case management services including, client intake and eligibility determination, assessment, individualized long term recovery planning.
*Provides disaster recovery information and referral, advocacy, case monitoring and aftercare services.
*Participates in regular team recovery plan consultation sessions.
*Maintains timely documentation in client files in compliance with agency policies and guidelines, including: intake and assessment, service plans, case notes, review and revision of service plans
*Participates in continuous quality review of client records for compliance with agency standards.
*Collaborates with other social service agencies to coordinate client services.
*Coordinates with Louisiana Department of Health and FEMA to monitor client’s recovery process.
* Input clients FEMA and CBDG award amounts in the Service Point system
*Attend weekly team meetings for updates and any program changes or new resources for clients.
*Weekly visits at clients homes to monitor their repair/rebuild status.
10/2016 – 09/2017
CarMax, Inc. - Automotive Parts Specialist
*Researched parts information through the Dealer Management System, Dealer Daily and Electronic Parts Catalog, or any other means necessary to obtain the solution
*Provided clear and accurate information with regard to special-order parts
*Ensured deliveries are promptly received and notifies internal or external customers accordingly
*Maintained current knowledge base in automotive parts and with changes in computer systems for automotive parts.
02/2010 – 07/2016
State of Louisiana - Governor’s Office of Homeland Security and Emergency Preparedness –
Disaster Recovery Specialist II
*Coordinated with sub-grantees regarding participation with the State Grants Administrators to maintain control of the FEMA funds assigned to grantees.
*Worked with established processes, policies and procedures pertaining to the FEMA and state recovery programs
*Maintained good communication with sub-grantees, documents project worksheets into LAPA website
* Processed reimbursement payments for sub-grantees.
*Composed internal and external correspondence and reports
*Provided technical assistance to applicants and the Internal Grants Management section.
*Attended agency coordination, planning and operational meetings as well as trainings and exercises
*Visited parishes to conduct informational meetings concerning the Public Assistance Program throughout the State.
Emergency Management Assistance Compact (EMAC) – acted as a complement to the national disaster response system, providing timely and cost-effective assistance to disaster-impacted states.
Advanced Team (A-Team) Member - Performed functions in planning, operations, logistics, and finance/administration when the A-Team organized using ICS principles.
03/2008 – 01/2010
Apria Healthcare, Inc. – Service and Delivery Technician
*Pulled, packed, and picked up medications, medical supplies and basic equipment.
*Loaded and Delivered durable medical and infusion equipment and wound care supplies.
*Responded to emergency delivery calls as needed on an on-call basis.
*Completed all reports, records, insurance verification forms, doctor’s orders, customer accounts.
*Delivered, setup and educated patients on the use of home oxygen, nebulizers, and infusion equipment.
11/2007 – 03/2008
Kelly Services – Exxon Mobil Plant - Warehouse Coordinator (Temporary)
*Established operational procedures for activities, verification of incoming and outgoing
shipments, and keeping warehouse inventory current.
*Inspected physical condition of warehouse and equipment and prepared work order for repairs and requisitions for replacement of equipment.
*Conferred with department heads to ensure coordination of warehouse activities such as production, sales, records control, and purchasing.
09/2007 – 03/2008
ICF International – Road Home Program – Fleet & Shuttle Operator (Contract)
*Responsible for the safe transportation of employees to and from designated locations
*Inspected vehicles, and checked gas, oil, and water levels prior to departure
*Sorted and delivered property and supplies to various offices
*Maintained property records, property and vehicle inventory control
OTHER RELATED WORK EXPERIENCE:
12/2000 – 07/2007
URS Corporation/EGG Division – Iraq Location - Logistics Specialist
11/2000 – 11/2005
Golden Touch Medical - Medical Supply Manager
PERSONAL REFERENCES: AVAILABLE UPON REQUEST
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