Engineer Air Force

Frank T. Lee

**** **** **** ******** ****, OK ***35 301-***-**** **********@*****.***

Security Clearance:

Current: DoD Top Secret (TS)

Eligible / Former: TS/SCI, Special Accesses, Full-Scope Polygraph with SSBI.

Qualifications:

25+ years of practical IT experience including consulting, prototyping, installation, configuration, integration, migration, maintenance, technical support and training for both hardware and software solutions. Demonstrated ability to establish and maintain excellent working relationships, and to work closely with managers, developers, system administrators and customers to facilitate technology insertion.

Education:

CompTIA Security+ SY0-401 Certification (renewal pending)

Microsoft Certified Professional (MCP)

Red Hat Enterprise Linux System Administration

Dell EMC Storage

Dell EMC Data Protection

Firewall Advanced Systems

Graduate, Communications-Computer Programming, with Honors, US Air Force

Certificate, Database Design and Advanced Techniques

Graduate, Computer Programming, Control Data Institute

Hardware Experience:

Dell EMC Servers and Storage

Cisco Catalyst switches

Software Experience:

Microsoft Windows Server and Desktop Operating Systems

Red Hat Enterprise Linux / CentOS / Ubuntu

VMware vSphere, Red Hat KVM, Microsoft Hyper-V Virtualization Platforms

Citrix Presentation Server

Microsoft System Center Configuration Manager

Microsoft SQL Server

Microsoft Internet Information Services (IIS) Server

Microsoft Office

Advanced Firewall Configuration and Administration

IBM Rational Rhapsody

Professional Experience:

PDS Tech, Inc. (contract position to Boeing Defense), Oklahoma October 2018 – January 2019

Systems Engineer

Research and analysis of various aircraft systems on the Boeing 747

Created logical decomposition of systems producing a LADD (similar to a logical bill of materials)

Created Use Case Definitions (UCCDs) that describe and define specific goals for each system

Developed expertise on IBM Rational Rhapsody, a modeling and design environment based on UML for systems engineers and developers creating real-time or embedded systems and software.

Sienna Systems, Oklahoma March 2017 – August 2017

Linux System Administrator

Installed and configured Oracle Real Application Clusters on Red Hat systems.

Computer Sciences Corporation, Maryland January 2015 – August 2016

Senior Systems Engineer

Provide direct support to a specific application hosted on our Infrastructure.

Lead engineer for vulnerability mitigation including hardening system images and all corrective actions.

Ensure hardening is in accordance with agency policies, rules and regulations.

Completed over 4500 specific corrective actions within 6 months.

Primary focus on Linux VM’s with Windows systems likewise in scope.

Responsible for process & procedures documentation for lessons learned to be re-used in other applications at the agency.

ELEVI Associates, Maryland April 2014 – November 2014

Senior Systems Engineer

Investigate, enhance, maintain and further knowledge of front-end mission application architecture and deployment configurations.

Engage developers on daily basis to report operational status, new issues detected, and corrective actions performed.

Create virtual machines in a CentOS environment using Puppet and Libvirt, and install software packages utilizing Puppet modules.

Employ Machine Management Service (MMS) tools to evaluate, update, refine, and validate applicable functional diagrams and to confirm and verify systems running mission application software.

Research, survey, and verify configurations of various classified mission systems. Maintain and report configuration management status on an ongoing basis.

Dell, Inc, Maryland March 2006 – February 2014

On-Site Systems Engineer

Led and contributed, on Dell’s account team, to design customer solutions and support the installation, customization, and integration of solutions.

Worked closely with, and coordinated between, customers and Dell personnel to ensure end-to-end planning and sustainment of Dell solutions.

Focused account team efforts to analyze customers’ existing infrastructure and recommended solutions that addressed challenges customers had with their existing infrastructure.

Monitored and tracked all incidents and requests for service for quality control purposes.

Performed on-site maintenance of Dell servers and storage.

Informed management regarding all issues, projects, status, & needs dealing with the technical nature of the customers’ mission.

Performed problem trend analysis to ensure recurring issues were identified, tracked and routed through defined processes for resolution management.

Omen, Inc, Maryland January 2003 – March 2006

Senior Principal Systems Engineer

Managed team of 5 system administrators supporting 100+ servers that supported several thousand analysts in mission-critical functions.

Architected and implemented IT solutions based on customer requirements to include system security, accreditation, disaster recovery/coop

Authored documentation that became basis for multiple mission-critical systems in the agency.

Commerce One, Maryland September 2000 – January 2003

Senior Systems Engineer

Analyzed plans to determine server requirements, developed and documented implementation plans, executed implementation plans, and provided lifecycle support.

Assisted in developing and documenting standards for the corporate IT environment.

Worked with IT teams globally to coordinate an effort to consolidate 11 separate Windows domains into one enabling seamless interoperability between offices around the world.

Microsoft Active Directory introduction / deployment.

Computer Sciences Corporation, Maryland November 1997 – September 2000

Network Engineer

Analyzed needs, requirements, and goals in various organizations within the NSA

Conducted testing of vendor solutions to ensure operational functionality and recommended products for purchase that meet or exceed the conclusions of this analysis

Assisted management in making sound technical decisions, and help give them the ability to select appropriate strategies to drive the direction of the Windows based infrastructure, by staying current with, and making recommendations on, emerging commercial-off-the-shelf technologies.

Established requirements, implemented, documented, and maintained a successful backup and disaster recovery strategy for enterprise infrastructures.

Deployed enterprise systems management tools to enable System Administrators to remotely administer hundreds of clients.

United States Air Force / National Security Agency (NSA) May 1989 – November 1997

Computer Programmer/Systems Engineer

Managed and assisted a team of 7 system administrators and 2 systems engineers in the installation, configuration, and integration with UNIX, migration of users from UNIX, maintenance, and technical support of a Microsoft Windows infrastructure that supported 2500+ users.

Developed plans and prepared formal presentations to inform management, customers, and support personnel of planned infrastructure enhancements and deployment schedules.

Prototyped one of the first Windows NT infrastructures and demonstrated viability of Windows NT as an alternative to the National Security Agency’s UNIX environment.

Identified requirements, performed market survey, analyzed survey results, selected winning vendor, initiated and completed all required procurement documents for hardware and software solutions.

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