Software Manager
Resume:
Harrison, Ohio *****
ac82s8@r.postjobfree.com
DEBORAH A. BRAMER
CAREER SUMMARY
A Computer Information Systems graduate with 10 years’ experience in Information Technology seeking a QA position to further develop my expertise in the field
TECHNICAL SKILLS
Remote Desktop, IIS, Cisco, WebEx, Citrix, MS Project and Visio
MS OS Versions 2010, Home and Professional, Windows 8 and10; Office 2007, 2010, 2013 and Office 365
Agile and Waterfall Methodologies
SpiraTeam, Test Link and HP Quality Center tools
Web Service API (Rest Web Service Client)
HTML, ASP.NET
MS SQL Server versions 2005, 2008, 2012 and 2017; Database experience running queries and scripts,
creating, restoring and deleting databases, setting up Database Maintenance Plans, SQL jobs to run
backups and back end database validation for testing purposes
PROFESSIONAL EXPERIENCE
Emerson//Cooper-Atkins Corporation Division 2015 to Present
Wireless Temperature Monitoring Company
QA Analyst
• Create Test Plans, Service Training Plan and Pilot Beta Testing with 100 percent test coverage.
• Map out Requirements, Test scenarios, Test cases, (over 3000 +), using Test Link and SpiraTeam as Test Management tools.
• Test our Web and Mobile application’s software/hardware for validity of results, accuracy, reliability, and
conformance to establishment standards.
• Document 1000’s of defects and their priority based on the application’s overall functionality
• Perform all aspects of testing including system, smoke, regression, performance, UAT,
Integration, black box and backend database validation.
• Ensure the completion of the tasks were within the scheduled release and keep track of daily
productivity and impacts occurred to review with QA Manager as needed.
• Manage upgrade and testing procedures for newly released or beta testing software/hardware
• Recommends software /hardware improvements or corrections to developers
• QA Lead on calls with 3rd Party Offshore teams to conduct training, provide clarifications
and oversee their test case validation, along with the defects they reported.
• Provide Tier-3 assistance to our Support team when escalated to our Department
• Provide in-depth training to I-Care associates on software/hardware changes, new features, functionality, and procedures.
• Provide technical guidance to sales or during sales calls with customers regarding product capability and features.
• Administer software demo system.
VANTIV 2014 to 2014
Payment Processing Industry
QA Analyst
• Assist with creating and executing test plans
• Map the test scenarios and test cases and guarantee that they are enough to cover the test
scope and define the test strategy in an Agile Software Development Methodology
• Evaluate the design documentation delivered by the client and prepare the RTM (Requirement
Traceability Matrix)
• Search / generate the required data to execute the test cases
• Assess the result of each test cycle ensuring that this was performed accordingly
• Document defects and their priority based on the application’s overall functionality using
HP Quality Center as a tool
• Keep track of your daily productivity and impacts occurred during the execution of your activities
to review with the QA lead as needed
• Perform technical meetings, gathering information and presenting results to the clients
• Assist the test architect in the deployment of modeling processes using their automated tool,
STARC
•Performed all aspects of testing including system, regression, back end database validation,
performance, usability, integration and black box
• Ensure the completion of the tasks were within the scheduled release
THINKWARE, INC. 2012 to 2014
Payroll Software Company
Web Application Software Tester (QA)
•Implement test plans and cases for one of their Web Applications
•Express recommendations based on client desires, product architecture, quality and
delivery timelines
•Work closely with Development and Support teams to ensure total product quality
•Perform all aspects of testing including system, regression, back end database validation,
performance, usability, integration and black box testing using an Agile Software Development Methodology
• Ensure the completion of the tasks were within the scheduled release
• Ensure that test case reviews to the owners were being held
• Identified training and test environment needs
•Provide Technical Troubleshooting for ThinkWare’s Web Applications
•Run SQL scripts to manipulate data from the SQL Server databases when necessary
•Perform software upgrades as needed to client hosted environments
•Create new Company and System SQL databases for each client’s web project
•Create new and maintained web projects for each client thru IIS on the Web server
•Conduct training for clients via the Web
DOLBEY and COMPANY 2004 to 2012
Medical Software Company
Senior Software Support Technician
•Provided Technical Troubleshooting for proprietary Medical Transcription Software to clients
•Created SQL scripts to retrieve/manipulate data from SQL Server database
•Assisted IT Department to setup SQL Maintenance Plans for the client’s backups and review
SQL job when the backup fails
•Assisted clients with annual software upgrades
•Assisted clients with testing of annual software upgrades in the client’s environment
•Project lead on a new features or components that clients purchased
•Account manager for a set number of clients
EDUCATION and CERTIFICATIONS
CompTIA A+ Certification June 2002
Cincinnati State June 2003
Roger Schaller Co-Op Student of the Year Award
References Available upon Request
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