Administrative

Tessar De Four

Tel: 832-***-****

Email: ***********@*****.***

SUMMARY

A highly motivated individual with over 10 years of experience in Management, HR Administration, Executive Administrator, Legal, Project Coordination, Customer Service roles seeking full time position utilizing skills and experience

Skills/ Certificate

oExcellent oral and written communication skills

oResults-driven

oCustomer focused

oDetail-orientated

oSAP experience

oPcard experience

oEEI SASS testing

oHighly organized

oProblem Solver

oExcellent Work Ethic

oAbility to Multi-task

PROFESSIONAL EXPERIENCE

Chart Lifecycle - Oil and Gas

Project Administrator/Estimator September 2018-March 2019

Expensed and coded in Concur

Book travel Domestic / International in Concur

Processed and coded billing and payroll.

Uploaded in reviewed employees’ timesheets in M-Files.

Uploaded all employees’ receipts per the specific job into M-Files

Created Opportunities and projects in M-Files

Send emails out to employees to collect missing receipts or timesheets.

Ran Das labor report to make sure labor report was matching employee timesheets.

Utilized multi-tasking skills to support to managers, vice president, project coordinators, accounting.

Created per diem’s every week for every employee

Estimated cost for every job that went out

Managed bid process to ensure bid is on time

Document, organize and maintain project information

Created budgets for clients to get a broad scope of project

Provided leadership and technical expertise to maintain existing procedures and continuous improvement

Provided comprehensive and conceptual estimates

Maintained records, track documents, and create progress reports

Evaluated and assure material requisitions, work plans, and full utilization of schedules

Prepared and verified financial reports

Managed administrative affairs of the department including invoice processing and contract management requests, supply equipment procurement

Prepared documents, spreadsheets, presentations, interoffice correspondence, faxes and copies;

Bureau Veritas - Houston, TX - Oil and Gas

Project Coordinator/ Executive Assit/ HR January 2016-September 2018

Utilized multi-tasking skills to support CEO, CFO, Project Managers and Directors to manage inspections for major clients such as Shell, BP, Exxon and Power & Energy clients.

Arranged conference calls, annual meetings, department meetings for CEO, CFO and all managers within the company.

Sourced qualified personnel based on location, experience and availability, including overseas

Ensured accurate and timely upload of inspection related documentation, time sheets and reports in Customer Relationship Management System

Completed Project Setup Forms in accordance with client requirements and invoicing instructions

Updated inspection log to track workload for Project Managers

Generated requests for inspection (RFI) in Siebel and ensure timely follow-up as required

Issued Project documentation, Assignments and technical specifications to inspectors by e-mail

Interact with Inspectors regarding inspection activities and documentation

Verified monthly accruals

Expense Reports

Business Cards

On-Boarding

Personal Files

Maintained and order supplies

Generated and assisted with ongoing maintenance of Inspector resumes

Reviewed and revised inspection reports prior to submittal to Clients

Issued Inspection reports and supporting Documentation to the clients

Approved inspector timesheets and invoices and upload for processing

Assisted with special projects upon request (company’s contracts for our audits)

Coordinated extensive domestic and international travel for, managers, executives.

Send Inspection reports to clients.

Created travel template forms for the company

Worked with different departments to make sure all work is completed for their audits

Deadline and detailed oriented.

Managed records and information

Blueline Rental (Office Team) - The Woodlands, TX

Human Resource May 2015-October 2015

Developed team building programs, personnel manuals, corporate policies, job descriptions and management reports.

Processed, verified and entered employee information into UltiPro, ADP systems.

Verified employment eligibility

Assisted in implementation of new hire tracking system and implement effective HR policies to ensure all practices follow labor and employment regulations

Benefits

On- boarding

Personal Files

Answered routine questions from employees regarding benefits, personnel policies & procedures.

Created reports using Ultipro, ADP Reporting and Microsoft Excel

Created job files for recruiting manager

Maintained confidential benefit and personnel information

Served as a link between management and employees by handling questions, interpreting and administering contracts to help resolve work related problems

Answered questions and administered company benefits needs

Aon Hewitt (Randstad) The Woodlands, TX

Contract – Customer Service Sep 2014-May 2015

Handled large volume of heavy data entry

Managed changes relating to United Airlines employee life events

Processed new enrollments for employees and their family in COBRA

Processed Cobra enrollments

Updated employee’s payments

Processed Medicaid, Annual medical, dental, vision, long term disability, life insurance, and flexible spending accounts for retirees, active employees and family

Partnered with upper management to ensure appropriate changes were made to improve customer satisfaction

Developed process improvements to enhance efficiency and effectiveness of inter-department call center operations.

Jardin de Tulleries Bistro, Trinidad

Secretary/Office Manager Feb 2014-Jun 2014

Responsible for inventory of goods

Facilitated customer orders and maintained customer accounts

Balanced checkbooks, maintained checking account, paid bills and updated employee files

Responsible to assigned tasks and provide the direction of employees to ensure compliance with food safety procedures and quality control guidelines.

Prepared weekly payroll and maintain the projected revenue for the week.

Monitored restaurant activity by ensuring the appropriate action was taken for the best food quality and service standards were consistently met.

Scheduled and direct staff in daily work assignments to maximize productivity.

Westshore Medical, Trinidad Oct 2013-January 2014

Office Assistant

Acted as clinic receptionist

Served as a doctor assistant, when needed

●Answered phones and scheduled appointments for patients and doctors

●Organized doctors rooms with the tools and equipment needed

●Contacted customers for follow- up visits

●Received lab results on behalf of doctors and customers

●Prepared patients rooms for surgery

Caribbean Airlines Fort Lauderdale, FL

Passenger Service Agent, June 2013-Sept 2013

Escorted passengers from one terminal to and from the airplane ensuring a secure path

Loaded and unloaded baggage

Accommodated passengers with reservations, stand- by status, baggage, cabin, accessibility and in-flight supplies

Verified flights shut out time to complete and check different flight arrangements for passengers

Calculated weight and balance of aircraft

Directed aircraft movement

Escorted unaccompanied minors to the aircraft

Ensured documents were printed in a timely manner for the captains prior to flight takeoff

Calculated load weights for different aircraft compartments

Ensured the completion of all required aircraft forms, logs and reports

Monitored the arrival, parking, refueling, loading and departure of all aircraft

Connexions Loyalty Travel Fort Lauderdale, FL

Supervisor August 2010 –April 2013

Computed cost of travel and accommodations

●Booked transportation and hotel reservations

●Served as a point of contact for customer’s inquiries related to exchanges due to no-shows, date and city changes

●Supervised booking travel agents

●Data Entry and outbound and inbound calling

●Provided complex travel consultation with a demonstrated knowledge of domestic/international travel

●Researched vacation packages to obtain customers most value

●Worked quickly to resolve any issues with hotels, tours or travel arrangements

●Worked diligently to correct any mistakes and solve problems for unsatisfied customers

●Managed a high-volume work volume within a deadline-driven environment

●Resolved an average of 300 inquires within any given week and constantly met performance benchmarks in all areas (speed, accuracy, volume)

●Trained and used Saber, Avaya and World-span.

EDUCATION:

University of Phoenix, Bachelor’s degree in Criminal Justice Administration and Associates in Business (Pursuing Degree Online-Current)

COMPUTER SKILLS

50 wpm, Proficient in Microsoft Word, Adobe Acrobat, PageMaker, Lotus1-2-3, Netscape Navigator, Outlook, WordPerfect, Internet Explorer, Excel, Power-Point, Microsoft Suite, Lotus Notes e-mail QuickBooks, ADP, Ultipro and Siebel, Concur, M-Files, Concur, TEEMS, OTP, ePurchase, Sharepoint.

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