Ryndi Brooke Hodge -Professional Laser Technician, PMU Certified
ac82ro@r.postjobfree.com
Objective:
I am looking to combine my knowledge of aesthetics and lasers with my experience in management, sales and customer relations. I am very versatile in my capabilities, interests, and experience; and want to be in a place where I can learn, work under a Dr., and grow even more. Having worked in Management, Sales, and Customer Service for past 15 years, I not only have the knowledge and personality it takes to effectively handle all types of clients and situations with ease; I also have management and sales experience that will contribute to the cultivation and growth of your organization. My most recent experience has given me a very broad knowledge base of Medical Spa treatments and operations, and Skin Care, as well as weight loss and hormone therapy. These, combined with my passion and drive for the skin care/laser industry, provide an abundance of skills and qualities I can contribute. I am also recently certified in permanent makeup and microblading. This includes corrective and camouflage procedures such as scarring and areola.
Experience:
Certified and Trained on: Ulthera, HydraFacial MD, Cool Sculpting, Body FX, Venus Freeze and Venus Viva, MicroNeedling, Sciton Lasers, Stem Cell Treatments, CO2, LHR, Vaginal Tightening, Vein Removal, IPL
Lasers: Alma, Quanta, Fotona, Venus, Candela, Syneron, Excelo, InMode
IS Clinical, Revisions, EraClea, Obagi, Image, Skin Drink, Skin Better
Chemical Peels: Jesner, Cosmelan, ViPeel, Blue Peel, Vitamin A
Studio 360 Med Spa: October 2018-Present
Medical Esthetician: Sciton Lasers, BBL, Diva Vaginal Tightening, Ultherapy, Hydrafacial, Cool Sculpting, Skin Pen, Microblading, Permanent Make-Up
Consult with patients and develop age-appropriate goals and treatment plan
Follow up with each patient to ensure 100% satisfaction
Total Med Solutions: June 2017-October 2018/Patient Counselor/Sales
Meet with new and existing patients to develop a plan of action re: weight loss and hormone replacement therapy, combined with body contouring.
Follow up and maintain relationship with all patients, ensure patient satisfaction
Resolve any patient complaints or concerns
Liasion between patient/provider
Coordinate event (s) for Cool Sculpting and lead/manage the sales portion (achieved $80K in committed revenue in 2 days)
Maintain monthly goals of $50-$60 K (Only in weight loss and Hormone therapy)
The Med Spa of Flower Mound: December 2014-June 2017-Manager/Professional Laser Tech
Organize and facilitate clinic events to maximize exposure.
Manage Daily operations; Clinic flow and scheduling, Client satisfaction, Office/Medical supplies
Ensure proper training, education and motivation of Team Members
Provide treatments on Fotona, Venus Freeze, Venus Viva, Venus Versa, Cool Sculpting and Hydrafacial MD. Including LHR, Laser Vein Removal, 4D Facelift, Vaginal Tightening, Laser Peels, and Skin Tightening.
New client image consultations; develop and sell client treatment plans.
Have grown and maintained client database and sales by 50% in the past year.
Maintain weekly/monthly sales logs and financial reports.
Beverly Hills Rejuvenation Center: June 2013-December 2014-Clinic Manager/Laser Tech
Provide treatments with Alma (IPL, Pixel, Laser Hair Reduction, Vein Removal), Excelo CO2 Fractional, Ulthera, HydraFacial, Micro Needle with Stem Cell, Fractora, Forma, and Body FX Cellulite Reduction
Provide Medical Grade Chemical peels-ViPeel, Cosmelan, Beta Lift
Recommend medical grade skin lines such as Revisions, IS Clinical, and EraClea.
Manage Daily operations: Schedules, Clinic Flow, Relationships with Vendors, Medical supplies
Manage company goals/sales logs. Ensured that the company increased profitability from previous month/year. Took company to the best year to date in July and August 2014. Reaching sales of $188K (Previous year was $139K)
Client Image Consultations, Develop treatment plan based on client concerns and needs
Client hormone therapy consultations. Evaluate current symptoms and recommend proper program for treatment under Practitioners care.
Provided excellent customer service to high end clientele and maintained relationships.
State Farm December 2009- May 2013
Customer Service/Sales
Managed customer accounts
oEvaluated clients situation/policy and determine what would best fit their needs
oDeveloped/Maintained client relationships by staying in contact and providing individualized service
oEnsured each account was current and up to date; worked with clients to get account there
oMade recommendations for new polices and coverage they need
oManaged/Maintained office client data base
Education
Art Institute of Permanent Cosmetics-PMU/Microblading Certified June 2017
National Laser Institute June 2013
Certified Professional Laser Technician
Specialized training on Candela, Palomar, Sciton, Quanta, and Syneron Lasers
Evaluated the client’s hair, skin, and Fitzpatrick level to be treated, and determined proper settings to safely and effectively treat them.
Recognized contraindications before treatment began
Provided effective aesthetic laser treatments:
oLaser Hair Removal-Laser and IPL based modalities
oTattoo Removal
oIPL photofacial
oE-Matrix
oCellulite Reduction
oMedical Grade Chemical Peels
Educated client on pre/post care instructions
Assessed any adverse reactions to treatment
University of North Texas May 2004
Bachelor’s Degree in Business Administration/Marketing
References:
Kristen Clarke 214-***-****
Ashley Landers 972-***-****
Joe Krupovage 972-***-****