Customer Service Data Entry
Resume:
Michelle Thomas
Apt #C
Bel Air, MD 21014
********.******@*****.***
OBJECTIVE: To obtain a position in a growth oriented environment, where my
education and experience can help foster both the corporate objectives and facilitate personal growth.
EDUCATION: The Cittone Institute, Edison, NJ 08820
Office Automation Specialist certificate 3/95
SKILLS: Extensive training in HCHB, Allscripts, My faxes, WordPerfect, Microsoft Word, Homecare Homebase, Harvard Graphics, Lotus, dBase, Microsoft Excel, Microsoft Power Point, QuickBooks, Versa Check, TC1 Access, Peachtree
Keyboarding 65 wpm and Machine Transcription
Fluent in Spanish
WORK EXPERIENCE:
11/16– 11/18 MedStar Visiting Nurse Association, Baltimore, MD 21221
Intake Coordinator – Referral Center
Process data entry
Monitoring of My faxes
Monitoring of Allscripts
Distribution of Log entry
Customer Service
Maintain Schedules
05/15– 11/16 Randstad/MedStar Visiting Nurse Association, Baltimore, MD 21221
Intake Coordinator – Referral Center
Process data entry
Monitoring of My faxes
Customer Service
Distribution of Log entry
05/01 – 04/17 Target Inc, Bel Air, MD 21014
Overnight Flow Member – Inventory Control
Distribution of merchandise to specific departments
Replacement of daily merchandise
Log of replenished merchandise sold daily
Customer Service
08/11- 08/13 Accountempts – Robert Half Int., Hunt Valley, MD 21031
Premier Consulting Group, Forest Hill, MD 21050
Prepare receipts for tax preparation
Process data entry into Peachtree
Bank Deposits
Customer Service
Inventory Control
08/05 – 02/10 County of Monmouth-Monmouth County Care Center
John L. Montgomery - MCCC, Freehold, NJ 07728
Promoted from Sr. Clerk Typist to Sr. Timekeeper
Prepare timekeeping records
Process Payroll
Maintenance of TC1 – Manage time reports
Customer Service
Data Entry
Record data accurately (personal, sick, & vacation accrual and usage)
Kept files of employees time on timesheets
County of Monmouth-Monmouth County Care Center
John L. Montgomery - MCCC, Freehold, NJ 07728
Promoted from Receptionist (Clerk Typist) to Sr. Clerk Typist
Prepare timekeeping records
Manage time reports
Deal with maintenance of TC1
Customer Service
Record data accurately (personal, sick, & vacation accrual and usage)
Kept files of employees time on timesheets
County of Monmouth-Monmouth County Care Center
John L. Montgomery - MCCC, Freehold, NJ 07728
Receptionist (Clerk Typist)
Manage reception area
Receive incoming calls on switchboard
Direct walk-in customers to appropriate staff
Create forms, documents and memos for various staff
PNA withdrawals for various residents
01/05 – 12/05 Ajilion Finances, Edison, NJ 08837
Bookkeeper – Homes Holding, LLC
Payroll
Transfers of monies to business accounts
Customer Service / Answer Phones
Edit Bills / Enter Bills / Mortgage payments
Order Office Supplies and Appliances for Apartments
Daily Bank Deposits / Security Deposits / Collection of Rents
11/03 – 11/04 Allied Medical Services, Ocean, NJ 07712
Accounts Receivable/Scheduling Manager
Collection Reports / Collection Calls
Customer Service / Answer Phones
Order Supplies
Data Entry
Edit Bills / Enter Bills
Daily Bank Deposits
Specimen Collection
Set up Random & Pre-Employment Drug Screens for Pfizer
Set up Pre-Employment Drug Screens for Various Companies
REFERENCES: Furnished upon request
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