Manager Sales

678-***-**** (Home)

ROHAN A. KERR 770-***-**** (Cell)

**** *** ***** ***, ********, Georgia 30126 *******@*********.***

STRENGTHS

Over seventeen years of experience managing technical personnel.

Ability to develop and implement effective change management and quality control procedures and processes.

Ability to effectively manage assembly and manufacturing personnel in a fast paced manufacturing environment.

Extremely well organized, decisive, action-oriented, efficient, and a proven self-starter.

Ability to quickly learn and implement procedures and methods required to increase quality and efficiencies.

Thorough knowledge of plant operations in a manufacturing environment.

Ability to effectively manage and implement cost saving initiatives.

Proficient in Microsoft Word, Excel, Project and Power Point.

PROFESSIONAL EXPERIENCE

Microcopy Dental, Kennesaw, Georgia 09/15 to Present

Director of Operations

Implemented policies and procedures to increase overall efficiencies and quality of company operations.

Reorganized production and warehouse areas for better flow and efficiencies.

Managed reorganization and expansion projects to accommodate company growth.

Minimized machinery downtime by implementing maintenance procedures and corrective action guidelines.

Organized and developed project plan and acceptance criteria for new machinery required to improve production efficiencies.

Implemented new organizational structure for quality department to meet ISO 13485 standards

Works with quality department to coordinate production, receiving and shipping activities required to meet CE and ISO standards

Rovema Packaging, Lawrenceville, Georgia 03/11 to 09/15

Operations Manager

Introduced processes resulting in over a 40% reduction in time required to build machinery.

Company recognizing best quality and margins since being a standalone facility.

Reorganized the machine shop resulting in 100% more parts per week.

Improved profitability of machine shop from negative figures in less than a year.

Increased quality of machine builds reducing time at customer facility for service team.

Purchasing Manager

Primarily responsible for controlling costs associated with the manufacturing of packaging machinery.

Reduced inventory through reallocation of parts.

Conduct occasional assessments of inventory to ensure parts are efficiently rotated through inventory.

Improved production efficiencies through on time delivery of parts.

Improved vendor relationships resulting in better quality parts and on time deliveries.

Smurfit-Stone Container Corporation, Atlanta, Georgia, 01/00 to March 2011

Promoted from Meta Service Engineer to Meta Project Manager – January 2003

Project Coordination

Coordinate activities of Sales, Customer Service, and Engineering teams to ensure that machine installations are completed in accordance with the customer’s specifications.

Ensure that customer training is conducted and that post-installation support is available.

Conduct pre and post-installation meetings to achieve quality control and customer satisfaction initiatives.

Client Liaison

Responsible for cultivating client relationships by coordinating service support, special requirements and changes; conducting frequent meetings to ensure complete customer satisfaction; and coordinating modifications on existing machinery with customers.

Consistently receive excellent (100% satisfaction) ratings and feedback from customers regarding machine maintenance, training, and support before and after the sale.

Sales

Conduct and coordinate sales presentations by securing approval from current customers to provide an on-site demonstration for the new customer at their location.

Successfully implemented programs for sales of parts and services for profit.

Supervision

Responsible for daily oversight of production and delivery processes, which includes but not limited to coordination and interaction with the following workgroups: Systems, Engineering, Service, Plant Operations, and Sales.

Key decision-maker in the absence of the General Manager.

Product Development

Re-engineered and successfully installed a machine that would run the smallest Meta case ever produced.

Modify existing machinery in customer facilities to meet their specifications by specified deadline.

Senior Airman, U.S. Air Force, Moody AFB, Georgia, 1996 to 2000

Supervision

Supervised personnel on repairs and operational checks while ensuring that maintenance guidelines were followed.

Responsible for training inexperienced personnel on repair procedures, inspections and operational checks.

Quality Control

Inspected aircraft structure and mechanical parts to maintain aircraft integrity and mission capability.

Ensured delayed discrepancies and one-time inspections/repairs accomplished in a timely and safe manner.

AWARDS & RECOGNITION

Distinguished graduate USAF

Air Force Achievement Award

Airman of the Quarter USAF

Airman of the Year USAF

Lt. Gen. Leo Marquez Award USAF

Honorable discharge USAF

CERTIFICATES

Basics of Accounting and Finance

Business Fundamentals

Business in the Global Environment

Human Resource Development

Management

Organizational Systems Improvement

Project Management Specialist

Project Planning

EDUCATION

Colorado Technical University, Colorado Springs, Colorado

Masters of Science in Business Administration, Project Management, March 2010 – 4.0 GPA

Colorado Technical University, Colorado Springs, Colorado

Bachelors of Science in Business Administration, Project Management, December 2008 - Summa cum Laude

Sheppard AFB, Wichita Falls, Texas

Completed apprenticeship in aircraft maintenance and inspections (March 1996 to October 1996)

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