Divya Das

Mississauga, Ontario

Ph: 647-***-****

Email: ac82nn@r.postjobfree.com

HUMAN RESOURCES ADMINISTRATOR

Strategic and innovative HR Administrator who translates business vision into HR initiatives that improve performance, profitability, growth, and employee engagement. Empowering leader who supports companies and top executives with a unique perspective. Genuine influencer who thrives on tough challenges and translates visions and strategies into actionable, value-added goals.

PROFESSIONAL EXPERIENCE

TD BANK GROUP (Contract) – 04/2019 – Administrative Assistant

Manage and maintain executives schedules and appointments.

Arrange and co-ordinate meetings and events.

Monitor, screen, respond to and distribute incoming communications.

Receive and interact with incoming visitors.

Liaise with internal staff at all levels.

Interact with external clients.

LUFTHANSA GERMAN AIRLINES – 10/2016 to 11/2018 - Senior HR Administrator

Responsible for daily Administrative support to Executives, Clients and Employees.

Advised managers on organizational policy matters and recommended needed changes.

Conducted orientations to foster positive attitude towards organizational objectives.

Identified staffs vacancies and recruited, interviewed and selected applicants.

Served as a link between management and employees by handling questions, interpreting and administering contracts, and helped to resolve work-related problems.

Redesigned employee handbook according to legal and benefit changes.

Coordinated weekly meetings to review the progress of HR actions and to identify potential areas of interest with managers.

Conducted employee engagement events to retain employee relation and Incorporated CSR into the reward system and celebrated small wins and major milestones.

Formed an appraisal form and implemented a proper structure of appraisal process.

ACCOMPLISHMENTS:

Reduced recruiting costs by 65% by training HR staff to perform internal recruiting activities, as opposed to acquiring services from an external recruiting agency.

Successfully implemented an employee performance measuring system, resulting in increased efficiency during assessment times.

Helped the sector from the ground up by implemented policies and agreements.

CHINMAYA SCHOOL – 06/2014 to 10/2016 - HR Generalist

Managed own time to meet agreed targets; developed plans for short-term work activities in own area.

Facilitated effective communication from management to employees.

Effectively interfaced with all levels of employees in the organization.

Responsible for daily Administrative support to Executive, Clients and Employees.

Assisted in the implementation of company performance management system.

Managed all incoming HR inquires and delegated, as needed.

Managed all aspects of leave administration.

Managed and updated personnel files for old and new hires in the HRIS database and hardcopy base.

Formed the company’s policies and procedures; worked to ensure all HR provisions and regulations are in accordance with current state and federal laws.

Coordinated the hiring process, including but not limited to conducting pre-employment background and reference checks, negotiating salary offers, and issuing job confirmation letters and other internal communications. Conducted new hire orientation.

Organized employee events such as monthly birthday celebrations, festivals and events.

ACCOMPLISHMENTS:

Wrote staff handbooks, resulting in ease during new staff induction processes.

Singlehandedly created and implemented a recruiting system, which was considered 75% more efficient than the one already in place.

Introduced a user-friendly attendance software system, which reduced file retrieval time.

CREATIVE TRAVEL PRIVATE LIMITED – 07/2013 to 06/2014 - HR Administrator

Prepared recruitment and applicant tracking reports for all company-wide recruitment activities.

Responded to all inquiries from employees.

Assisted in full recruitment such as placing ads on internal/external job boards, arranging interviews, making job offers and organizing start dates.

Managed to HRIS process and serve as subject matter and technical expert on entries and data changes.

Formed workplace documents including letters, memos, powerpoints and reports.

Coordinated special employee events such as monthly birthdays, festivals and outing.

Effectively interfaced with all levels of employees in the organization.

Responsible for daily HR support to Executive, Clients, Employees and Candidates.

Managed all aspects of leave administration in leave software and in excel database.

ACCOMPLISHMENTS:

Achieved an appreciation letter for facilitating administrative services to big conference.

Created a reward and recognition program fro controlling employee retention rate.

ITSL LIMITED – 06/2012 to 07/2013 - Recruiter

Answered multiple phone lines, greeted candidates.

Conducted five in school presentations a month and contacted between 10-15 possible leads.

Created ads used to attract qualified candidates to open positions.

Screened, interviewed and completed all credentialing of candidates

Conducted employment verification, reference checks, criminal backgrounds.

Effectively interfaced with all levels of employees in the organization.

Conducted in full recruitment such as placing ads on internal/external job boards, arranging interviews, making job offers and organizing start dates.

Represented and recruited at various college career fairs.

ACCOMPLISHMENTS:

Recruited for specialists and managerial staffs

PROJECTS

Project 1: Attrition Analysis and Retention Strategies - 2011

Project 2: Competency Mapping - 2012

EDUCATION

MBA Degree - Human Resource Management - Mahamaya Technical University - 2012

BA Degree - English Literature – University of Delhi - 2010

COMPUTER SKILLS

Microsoft Office (Word, Excel, PowerPoint, Outlook)

Data Entry

SOFT SKILLS

Organizational skills

Time-management abilities and proficiency in prioritizing tasks appropriately.

Communicaton skills.

Attention to detail.

Multi-tasker.

PERSONAL INFORMATION

Legally entitled to work in Canada: Yes

Hobbies: Yoga, Travelling and Reading.

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