KRYSYNDA M. DAY

PROJECT COORDINATOR/

BUSINESS ANALYST

CONTACT

PHONE:

+1-214-***-****

EMAIL:

ac82kz@r.postjobfree.com

LOCATION:

Largo, Florida

EDUCATION

PROFILE

•Dedicated customer driven oriented professional with a long-standing interest in cultivating a high profile with customers, while possessing a strong understanding of inventory and cost controls, working and collaborating within a team environment in order to accomplish said tasks.

•Proven track record of increasing revenues and controlling costs due to efficient operations, accurate forecasting, diligent planning and precise execution.

•Over 15 years of leadership in a high energy, fast paced environment.

•10 years of experience as a Project Coordinator /Technical Project Lead

•10 years of experience as an Executive Administrative /Personal Assistant

•Ability to meet tight deadlines while working under pressure

•Able to work independently as well as in a team environment

•Ability to multi-task across more than one project, recognizing and balancing priorities and deadlines

•Organized, detailed-oriented with the ability to prioritize and delegate tasks

SKILLS

WORK EXPERIENCE

T-Systems NA - Technical Project Coordinator/Business Analyst - Shell Account

May 2011 – October 2018*

•Serve as liaison between the T-Systems Architecture team and the customer/users concerning requests, standards, expectations, and other program and project matters

•Successfully maintained the project change control process including a structure to manage and track changes in the scope of the project(s)

•Proactively investigated and resolved any issues preventing the closure of quarterly Component Service Roadmap requirements

•Maintain project issue and risk process and/or defect logs

•Developed business processes and governance to support Component Service Roadmaps

•Strategically planned, facilitated, summarized and determined next steps for Architecture workshops

•Successfully provided high-level support by conducting research, preparing statistical reports and dashboard analysis of ongoing projects within the Architecture Team

•Ensure the Architecture Teams and other service lines timely completion of quarterly requirements in adherence to deadlines as set forth by customer contractual agreement

•Prepare, submit, and track all project updates for weekly project meetings

•Work with the clients directly to convey project updates

•Drive and maintain Architecture Teams SharePoint site

•Manage departmental communication/collaboration strategy

•Continued serving as the Executive Assistant, with all the job details this position requires, to the Chief Technology Officer

T-Systems NA - Global Data Center Inventory Control Specialist/Business Analyst - Shell Account

July 2008 – May 2011

•Undertake capacity-controlling activities by comparing the planned output with actual output. Correct imbalances, if any.

•Design and prepare models, systems, and metrics for capacity planning and controlling tasks.

•Implemented capacity management program goals, requirements, work flow and ensure its successful execution

•Prepare, submit, and track all project updates for weekly project meetings

•Interact with the clients directly to convey project updates

•Strategically coordinated work with the distribution analyst to ensure appropriate allocation of resources, to meet the capacity demands, as per the set goals and plans

•Forecast the uncertainties, deficiencies and threats to prepare reservation plans to meet demands without interruptions or delays

•Communicate clearly and effectively with clients and the internal management to ensure consistency between demand and supply factors

•Successful roll out of Aperture Vista to the Europe and Africa-America’s regions in order to account for and maintain all data center hardware within the global data center framework for capacity and demand planning accuracy

•Managed departmental communication/collaboration strategy

•Continued serving as the Executive Assistant, with all the job details this position requires, to the Global CTO & VP of Architecture

Shell Oil Company - Project Coordinator/Executive Administrative Assistant

June 2006 – July 2008

•Procurement (SAP); Requisitioning and Goods Receipt

•Expense reports; Departmental ProMaster focal point

•Departmental travel (domestic and International) focal point

•Acquiring and submitting VISA letters for consulate approval for International travels

•Accessing and documentation within MyBill

•Assign and oversee student employee workload of 4-5 Business Professional (BP) students

•Coordinating/organizing meetings/conferences/face-to-face meetings: room, audio-visual (both Global and US based), and catering necessities for staff of upwards to 200+

•On boarding and off boarding of staff

•Assistance with MS Office Suite: documents, spreadsheets, presentations

•Distribution list and departmental calendar maintenance

•OneRM Global Focal Point for Houston based employees (order with respect to GI Desktop and computer hardware/peripherals, software, file/folder access permissions, advanced IT services, business administration and management services)

•Departmental focal point for facility issues and requests

•Departmental recognition focal point

•Event planning

oCoordinate event logistics, timelines and schedules

oSought-after on-site client contact for corporate recreational and team-building retreats.

oManage the activities of upwards of 250 employees.

oBrainstorm trust-building activities and recognition events

oPersonally, organized dinners, luncheons, retreats for executives as well as staff

•Charity Coordinator: Adopt-a-Family, Houston Food Bank/food drive, United Way, clothing drives

Alvin Community College

Degree/Certification September 2000

Police Academy

Overall GPA 4.00

Academy Valedictorian

TCLEOSE Licensed Oct 2000-2003

University of Houston

Degree May 2007 - Cum Laude

BS Psychology

Overall GPA 3.53

PSI CHI Honor Society

University of Houston

Degree December 2009

BS Criminal Justice

Overall GPA 3.66

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