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Customer Service Data Entry

Location:
Jamaica, NY
Posted:
April 11, 2019

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Resume:

NancE Isidore

*** ********* ***

Brooklyn NY, ***07

347-***-****

************@*****.***

OBJECTIVE: To obtain a position that will fully utilize my professional skills, and

Experience, while offering growth and advancement opportunities.

EDUCATION:

Hunter College (Aug 2017 – Present)

Major - Computer Information.

EXPERIENCE:

Pleatco, - Long Island, NY

Data Entry Specialist/Accounts Payable (10/16-02/2019)

Handled and analyzed a high volume of accounts.

Processed heavy filing of accounts payable invoices.

Reviewed and enter data update in the systems and review discrepancies in data received.

Contacted customer to resolve questions, inconsistencies or missing information in company database.

Confirmed accuracy of data such as invoice numbers, amounts, account numbers, names, dates.

Maintained confidential information also shredded confidential documents.

Performed general clerical duties such as typing, scanning, copying, answering phones, filing, etc.

Updated mailing lists weekly, deleting duplicates, updated companies online database.

Poshmark New York, NY

Customer Service/Data Entry (09/15-10/16)

Answered and address any customer needs/concerns in a professional manner.

Processed Internet orders and managed online sales that consisted of online orders.

Performed data entry in computerized system and maintained spreadsheets of all online orders.

Facilitated customers' needs in regard to questions regarding shipping and handling

Enter new invoices into the system.

Updated invoices with any changes necessary.

Exported invoices into a route sheet.

Updated notes in system when necessary.

Entered information into Excel and prepare spreadsheets.

Time Warner Cable

02/2010 to 07/2014 Queens, NY

Customer Service Representative / Tech Support

Answered multi-line phone system accurately and professionally.

Provided quality customer service by answering incoming calls, and by

Providing product and service information.

Performed all aspects of day-to-day customer ordering process and support

for company services.

Solicits sales of new or additional services.

Provided assistance to customers and received orders for installation,

Disconnection, service/repair or change in service.

Maintained invoices and billing for company

Skills:

- Good knowledge and experienced in Microsoft Word, Excel. PowerPoint, Outlook and Google Docs.

- Tech savvy with the ability to quickly learn new software.

- Professionalism and great attention to details;

REFERENCES:

Available upon request



Contact this candidate