Customer Service Sales

Bethany Johasky

Email: ********@*****.*** Mobile: 954-***-****

**** * ***** ****. #*** * Lauderdale by the Sea, FL 33062

CAREER SUMMARY

Highly proactive entrepreneur with 12 years of experience in team leadership in the service industry. Background includes business development, sales and management. Flexible, result-oriented, offering focused leadership, exceptional communication and customer service skills.

RELATED PHARMACEUTICAL/MEDICAL DEVICE EXPERIENCE

Delivered presentations to graduating students at the University Of Miami Miller School Of Medicine relating to nephrology and kidney transplant

Have a strong understanding of the importance & necessity of clinical trials – due to participating in experimental drug trails

Knowledge of plasmapheresis, hemodialysis, and peritoneal dialysis

PROFESSIONAL EXPERIENCE

Fernanda’s International Market October ’06 – May ‘18

Manager Fort Lauderdale, FL

A gourmet international market and a part of the Fort Lauderdale community for over 40 years. Specializing in carrying unique & high quality products from all over the world, also known for our prepared foods, catering, deli, which included made to order, award winning gourmet sandwiches. We were voted Best Kept Secret and Best Sandwich by New Times and SFGN.

Entrepreneur mind set, able to see the big picture resulting in company expansion.

Proven ability to capitalize on business objectives, negotiate deals and manage sales team

Established relationships with over 45 vendors and successfully negotiated with vendors to ensure the best pricing to meet proper sales margins and profitability

Worked closely with multiple vendors to bring in & launch new product lines in South Florida

Over 10 years experience selling services business to business (B2B)

Managed critical labor budgets during typical seasonal business cycles in South Florida (40% of yearly revenue came in December, January & February)

Proficient in MS Office, POS Software Operations, Credit Card Processing

In charge of merchandising of shelves, ordering, scheduling and inventory

Interviewed, selected, trained, supervised and developed sales team over the 12 years of ownership

Attended trade shows & selected merchandise

Created and organized all postings for Social Media

Provide value-based, quality products and services to customers and successfully maintained food service in good standing for health and safety inspections

Pottery Barn 2005 – 2007

Sales Associate Fort Lauderdale, FL

An upscale home furnishing committed to providing quality products and maintaining excellent customer service standards. Pottery Barn is a parent company of Williams Sonoma and their headquartered in San Francisco, California.

Worked closely with customers to identify their needs and expectations

Responsible for greeting customers, selling merchandise, stocking shelves, providing top notch customer service

EDUCATION

Florida Atlantic University Boca Raton, FL

B.A. Arts and Humanities, Liberal Arts December ‘10

Florida State University Tallahassee, FL

Recreation and Leisure Services, Event Planning June ’01-May ‘05

ADDITIONAL SKILLS

Relationship management

Team Leadership

Vendor Coordination

Customer Service

Inventory and supply

Sales

Cost Control

Staff development

Member of the National Association of Pharmaceutical Sales Representatives

ACTIVITIES

Donor to Donor

A foundation devoted to raising awareness of kidney disease and promoting living kidney donation. I serve NephCure Kidney as a patient advocate for this foundation, helping patients navigate dialysis, stay healthy and find donors.

Nephcure Foundation International ®

The only organization committed exclusively to support research seeking the cause potentially debilitating kidney disease Focal Segmental Glomerulosclerosis (FSGS) and Nephrotic Syndrome, improve treatment and of the find a cure.

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