Customer Service Microsoft Office
Resume:
Chevelle R Stewart
Mobile, Al **603
Home 904-***-****
***************@*****.***
OBJECTIVE
To pursue a career in a stable environment that will provide opportunities for advancement within the company. Combining my previous experience within customer-centered environments with strong interpersonal and communication abilities, I am confident that you will quickly realize my ability to make major contributions to your organization.
SUMMARY
Call Center Experience, Leadership Experience Courses, Medical Benefit Courses, Insurance Marketing Courses, Telemarketing experience. Office Applications such as, Microsoft office Access, Microsoft Office Word, Microsoft Office Power Point, Microsoft Office Excel and Data Entry Ten key.
EDUCATION
Florida State College of Jacksonville, Jacksonville, FL
A.A.S., Health Care Management, January 2014
GPA: 2.8, Major GPA: 3.0
Florida Medical and Dental, Jacksonville, Fl
Certificate, Medical Assistance, February 1984
Williamson High School, Mobile, Al
Diploma, May 1982
EMPLOYMENT-
Hertz Coperation-April 4 2016 to March 22-2019- Providing Customer service work from Home for rental services.
Stericycle Communication- May 2015 to 11 2015- Providng service for different company, relaying message for doctors, hospital, apartments and other businesses
Alorica Inc, Saraland Al Dec 2013 – May 2015 - Customer Service Agent- Providing Services for Verizon Customers will bill pay, trouble shooting, product knowledge and assisting with account information on their account.
Burlington Coat Factory, Mobile Al Dec 2012- Dec 2013
Merchandising Associate,
Providing assistance with associate in putting the merchandise in the correct places, making sure that the correct size and prices is on the merchandise, providing excellent customer service skill to customers when needed
Burlington Coat Factory, Brandon, Fl
Merchandising Associate, March 2012 – Nov 2012
Providing assistance with associate in putting the merchandise in the correct places, making sure that the correct size and prices is on the merchandise, providing excellent customer service skill to customers when needed.
Wal-Mart INC, Jacksonville, FL
Customer Associate, July 2006 - November 2010
Providing assistances to customer with merchandise and provide excellent communication skills.
Convergys Inc, Jacksonville, FL
Customer Service Problem Resolution II, June 2002 - June 2006
Working for the State of Florida- I assist state employees with enrollment for health, vision, and dental benefits. Entering time for payroll and resolving payroll issues with third party vendors for People First Service Center.
Convergys Inc, Jacksonville, Fl
Customer Service Specialist II, January 1996 - June 2002
Perform clerical duties utilizing desktop applications to assist AT&T employees with their internal resume. Provide employees with information about their personal date, Administering test assessment for AT&T and New applicant for jobs Opportunities.
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