Mary Ann Delgado
**** ** *** *****, *****, FL 33185
*******.*******@**.***
Nov 2014-Present Bostwick Laboratories
Territory Business Manager
Launch and maintain new and existing GYN, Nephrology and Hospital accounts throughout the State of Florida and Puerto Rico. Selling anatomical pathology laboratory services to all of the specialties above. Introduce and train Physicians and their staff on FDA Approved Class II device.
• Exceeded quota in the first year by 100%
• Retained 100% of existing accounts
• Developed territory too $500k in the first year
• Increased revenue in the first eight months by 110% Jan 2014-Nov 2014 Bostwick Laboratories
Field Client Service Representative
Responsibilities included communicating with Physicians and their staff regarding services needed and upselling services. Regained physician accounts and increased revenue by 80% within the first six months by upselling a non-FDA approved device, which then became an FDA Approved Class II device with a fee attached to it.
Jan 2013-Jan 2014 RS Medical
Patient Care Specialist
Provided patients with daily on-site guidance, instruction and assistance on prescribed company products as the primary customer liaison. Responsibilities included maintaining strong working relationships with Physicians and their staff to increase revenue via the sale of upgraded equipment and accessories, provided my expertise for clinical protocols, new product development and launches, as well as technical training.
• Exceeded quota during the first three quarters by 110% to plan
• Opened new accounts for Stem Cells Centrifuge (Platelet Rich Plasma) 1998-Jan 2013 RS Medical
Senior Account Manager
Responsibilities included identifying, building and maintaining strong relationships with Pain Management, Rheumatology, and Sports Medicine Physicians while targeting new accounts for revenue growth. Successfully exceeded revenue targets from the rental and/or sale of product line including: DME, Ultrasound, Platelet Rich Plasma, Pain Tables, Procedure Trays and Radio Frequency Electrodes. Provided high levels of customer service and consistently maximized profits by strategically placing over 100 medical devices monthly.
• Exceeded quota in the first year 160% to plan
• Maintained 80% of market
• Generated over $750,000 in revenue annually
2
• Awarded President’s Club out of 510 representatives Nationwide for eight consecutive years (1999-2007)
• Ranked Top Performer in Florida each month out of 15 Account Managers by regularly exceeding monthly quota by $90,000 • Recognized Nationwide as Rookie of the Year (1999)
• Recognized Nationwide as Top 26 Producer (2007) out of 510 Account Managers
1996-1998 Bio-Medical Waste Services, Inc.
Medical Sales Consultant
Responsible for opening and servicing new Government contracts at Police and Fire Stations and Correction Facilities for a start-up company throughout Miami- Dade County. The sales process involved prospecting, strategizing, consistent follow through, training Physicians and nursing staff on OSHA regulations, and forecasting in a very competitive market.
• Increased database from 250 to 900 accounts
• Generated $70,000 in new contract revenue
• Exceeded monthly sales goals by nearly 100% every month
• Opened four new major Government contracts in one year 1991-1996 BFI/Browning-Ferris Industries Healthcare Medical Sales/Territory Manager
Successfully presented services and gained new contracts from government entities. The sales process included cold calling, setting up appointments, multi-tasking and managing time efficiently to bring in new accounts on a daily basis. Trained facilities staff on OSHA regulations and serviced over 1,500 accounts throughout Miami-Dade County.
• Consistently exceeded monthly sales goals by nearly 100%
• Started a new division for company with the cruise ship industry
• Consistently sold an average of 32 new accounts each month, which exceeded the goal by over 300%
• Developed territory to $2.5 million in first year and generated over $4 million in 1995 (728% over quota)
• Awarded President’s Club for Sales Achievement in Top 5% of sales force nationwide for five consecutive years (1991 -1996)
• Recognized as Sales Representative of the Month 14 times Professional Development
• Creative Medical Sales Strategy and Tactics
• “Handle with Special C.A.R.E.” Customer Service Learning System
• OSHA Blood Bourne Pathogens Training Qualification Course
• Zig Ziglar “How to Set Goals”
Education Degree in Textile Management, 1985
Webster’s Fashion School, Southern California
Languages Bilingual English and Spanish