Harpreet Singh

** ******* ******

Etobicoke, M*W 3L1

647-***-****

ac82e3@r.postjobfree.com

Professional Summary

Professional Office Assistant who understands the importance of exceptional Customer Service. Specialist in multiple forms of customer service, great in addressing customer concerns and solve them in the best possible way. Expert in updating customer dealings in the database systems and very enthusiastic in improving skills.

Areas of Expertise

Proficiency in MS Word, MS Office Suite

Data Entry Skills

Social Skills

Good in mathematical calculations.

Detail Focused

Strong Oral and Written Communication Skills

Customer-Service Oriented

Problem Solving Skills

Database Management

Organized and time management skills

Team Oriented

Efficient under stress

Experienced in Warehouse departments.

Minimum Supervision

Multi-tasking Skills

Strong Understanding of Shipping and Receiving.

Telephone Skills

Dependable and hardworking

Strong understanding of QuickBooks.

Strong Negotiation skills.

Employment Experience

Administrative Assistant March 2015 – July 2016

Jassi Bajarh (HomeLife Superstars Real Estate Ltd.) - Etobicoke, ON

Responsible for day to day activities of the business.

Assist the administrative staff in professional attire.

Generate listings of Residential Properties through cold calls and referrals.

Schedule client appointments with the real estate agent.

Expert in Accounts receivable and accounts payable.

Make travel arrangements for the staff such as booking flight and accommodation.

Record all the real estate activities into the database and maintain it for future.

Prepare draft, lease other required documents.

Duty to consider all the laws while making real estate transactions.

Respond to customer inquiries and concerns through telephone, email and in person

Adept in sales reporting.

Collect courier on behalf of office.

Arrange group meetings.

Personal Secretary May 2014 – October 2014

Hyundai Motors Pvt. Ltd (6 months Contract) Mohali, India

First to greet and meet visitors and clients.

Handling phone calls, emails and general inquiries in a friendly way.

Responding to faxes on behalf of the manager.

Responsible for scheduling daily appointments for the manager.

Preparing reports, drafts and agreements and giving them a presentable form.

Making travel arrangements for the company top level management.

Organising and attending meeting with the manager.

Assist the receptionist and other staff in getting the work done before the deadline.

Office Administrator January 2013 – April 2014

Gulati Accounting Services Chandigarh, India

Assists co-workers in recording the files.

Scheduling appointments for the top level management.

Responsible for preparing reports, documentation, invoicing.

Ordering supplies and tracking office supply inventory.

Responsible for Scanning, photocopying the required documents.

Adept in journal entries, general ledger, balance sheet bank reconciliation statements.

Responding to phone calls, email and voice messages in a friendly manner.

Directing the phone calls to specific staff.

Manage the Social media of the company by updating it regularly.

Collecting cheques on behalf of the company by following proper collection procedures.

Co-ordinating with the staff all the time.

Experienced in InDesign and Photoshop.

Preparing monthly expense management sheet.

Shipping Specialist August 2016 – January 2017

H & M Clothing Mississauga

Getting the sold products from the warehouse.

Packing them in the boxes to ship to customers.

Ship merchandise to the customer.

Getting the shipping labels and custom documentation.

Taking the measurements of the box and choosing the suitable courier.

Co-ordinating with the staff.

Performing the heavy lifting task required.

Adding the term insurance to each and every order.

Keep records of outgoing shipments into the company’s database.

Report all the shipping related issues to the manager to get them fixed.

Premier Electronic Parts April 2017- January 2019

Shipping / Receiving Co-ordinator Concord, Ontario

Receiving shipments from the suppliers and ensuring that it’s accurate and correct.

Packing the orders to be shipped out to the customers.

Creating shipping labels and custom invoices.

Ensuring all the paperwork to be done before unloading the trailer.

Scheduling pickups with Canada post, Fed Ex, UPS, Purolator, Dicom, DHL.

Responsible to deal with waybills.

Providing end of day reports to all the couriers.

Adding tracking number to each order for customer convenience.

Responsible to insure the product before shipping to customer.

Respond to the questions or concerns of suppliers and customers on time.

Performing other administrative duties assigned.

Mail Distribution Person

Humber College (Internship)

Receive mail of the departments and delivering it to the specific department.

Couriering all the mails of the departments.

Tracking the information of all lost packages.

Completing all the logs and reports on time.

Performing other assigned duties.

Education level

Diploma in Business Administration 2015

Humber College, Etobicoke

Bachelors in Finance, Budget and Accounting 2014

MEC institute of management, Chandigarh, India

Contact this candidate