Manager Back Office

SWAPNA P. UJGAONKAR

[Govt.Colony, Mumbai, Maharashtra, 400051] [808*******] [***********@*****.***, ******.******@**********.***]

Respected sir/Madam,

I would like to apply for the post of center head in your esteemed company and I would be a grateful if you make me an apart of your company. I would be dedicated in my work if you give me a chance to work in your company. I am enclosing my resume along with this.

OBJECTIVE: I am available immediately, and would like to dedicate my service in giving knowledge.EDUATIONAL & TECHNICAL QUALIFICATIONS:

WORK EXPERIENCE

1)Company name - DESIGN SYSTEMS ARCITECT FIRM, PUNE( from 2003 to 2006)

Designation - ASSISTANT INTERIOR DESIGNER CUM ADMIN MANAGER

Job profile: Interior Designer

Making layouts of building in auto cad software. Make Furniture Designs Ready on plan

Take a blue prints. Make a sanction Latter of a Project, Project approval.

Job profile: Admin Manager

Tack care of all the activities under admin section.

2)Company name - AREENA MULTIMEDIA, PUNE ( from 2006 to 2008)

Designation - COUNSELOR CUM Library MANAGER

Job profile: Counselor

To handle the enquiries. Give them each & every details of the products. Handle telephonic enquiries. Tack care of billing & collection. Give the delay report to the sinners Target oriented job. Conduct the seminars for candidates.

Job profile: Library Manager

Tack care of all the book and library section and dispatch section.

(Continue)

3)Company name- KREETI ANIMATIONS, MUMBAI ( from 2008 to 2009)

Designation - CENTER MANAGER + COUNSELOR

Job profile: Branch center Manger

• Managing a Centre

•Preparing weekly or monthly reports

•Attending management meetings

• Taking advantage of business opportunities

• Performing administrative duties

• Budgeting

• Overseeing the upkeep of the building

• Supervising staff

Job profile: counselor

To handle the enquiries. Give them each & every details of the products. Handle telephonic enquiries. Tack care of billing & collection. Target oriented job. Conduct the seminars for candidates taking competitions in students.

4)Company name- 3DIMENSION ANIMATION INSTITUTE, MUMBAI (from 2009 to 2011)

Designation - BRANCH CENTER MANAGER CUM SIONER COUNSELOR

Job profile: Branch center Manger

• Managing a Centre

•Preparing weekly or monthly reports

•Attending management meetings

• Taking advantage of business opportunities

• Performing administrative duties

• Overseeing the upkeep of the building

• Supervising staff

Job profile: counselor

To handle the enquiries. Give them each & every details of the products. Handle telephonic enquiries. Tack care of billing & collection. Target oriented job. Conduct the seminars for candidates.

(Continue)

■ Work done for:

Smart Sellers Marketing Consultancy Services

From May, 2017 to June, 2018

Client Relationship Manager plus Marketing Executive

Key Contributions:

Addressed client needs and maintain good relation with the client.

Maintain Client Database.

Sought out and maximized opportunities for CRM

Handling clients and solving their problems

Cold calls for Pre-Consultation Meet

Payment Reminder to Client

Back Office Administration management

Maintain Client Accounts

Give Training to the client staff

Participates in the Events (Like Exhibitions, Annual Meets, Sales Meets, etc.)

Initiatives:

Strive to deliver Client Satisfaction

Ensured that the CRM Plan aligned with client objectives and interests in order to exceed the client’s expectations.

■ Working Done for:

Ruia Builders & Developers &

Ruia Organic Farms

Client Relationship Manager + Food Delivery at Customer Address.

(Continue)

Key Contributions:

Addressed client needs and maintain good relation with the client.

Maintain Client Database.

Sought out and maximized opportunities for CRM

Handling clients and solving their problems

Payment Reminder to Client

Back Office Administration management

Maintain Client Accounts

Manage day to day regular food delivery at customer address

Maintain daily food delivery records of customers.

Initiatives:

Strive to deliver Client Satisfaction

Ensured that the CRM Plan aligned with client objectives and interests in order to exceed the client’s expectations.

■ Educational Qualifications

Interior Design 2 years Diploma completed in 2006

12th in Arts with Home Science in 2002

10th Completed in 1999

DECLARATION:

I, hereby declare that the all the information furnished above is true to the best of my knowledge.

Date: Signature:

Contact this candidate