Director of IT
Resume:
Joseph Dzidrums
Whittier, CA **603
******@********.***
JOSEPHDZIDRUMS
Solutions-oriented VP/Director of IT with proven success managing, designing, budgeting, implementing, and maintaining, IT Solutions to support multi-tiered environments, while fulfilling Security, Systems, Network, Database, Project Manager, and Management roles. Qualifications
• Experienced in leading & mentoring teams in designing, implementing, and supporting enterprise solutions.
• Knowledge of security procedures and standards-based audits.
• Cloud and Virtualization Specialist across multiple vendors and providers, including Software Defined Datacenter
& Software Defined Networking, Public, Private, Hybrid, ITaaS, PaaS, & SaaS clouds.
• Experienced and Proven in Business Continuity, Disaster Recovery, and Datacenter Optimization.
• Knowledge of Virtual Desktop Infrastructure Design and Implementation.
• Solid knowledge of network design, administration, & support. In-depth working knowledge of bridges, switches, and routers.
• Combined expertise in project planning and leadership with strong technical qualifications.
• Strength in formulating procurement strategies for technology acquisition, integration, implementation, inventory, and vendor management.
• Strong technical background with a solid history of delivering outstanding customer service. Demonstrated ability to satisfy SLAs for clients through analysis and problem resolution.
• Outstanding verbal and written communication skills; interfaces effectively with management, peers, and users. Fluent in Spanish; Conversational in Russian and French. Instruction in German, Italian, Latin, Hindi, Japanese, and Mandarin has been received.
• FAA Certificated Private Pilot
Technical Background
Hardware: HPE PROLIANT, DELL POWEREDGE, IBM ESERVER, SUN SERVERS, DESKTOPS, LAPTOPS, PRINTERS, SCANNERS, CISCO SWITCHES, ROUTERS & FIREWALLS, SPAM FIREWALL, DELL/EMC, SYMMETRIX, DELL EQUALLOGIC, COMPELLENT Cloud: AWS, AZURE, GOOGLE CLOUD PLATFORM
SaaS: OKTA, ONELOGIN, G SUITE, OFFICE 365, SLACK, PINGBOARD, JIRA, CONFLUENCE, ADOBE CREATIVE CLOUD, ADP, CONCUR, ASPERA, LEVER, GREENHOUSE, LOOKER, MARKETO, SALESFORCE, RINGCENTRAL, SAPLING, PAGER DUTY, GITHUB, BOX Systems: WINDOWS SERVER, WINDOWS DESKTOP, MS SQL, MYSQL, SHAREPOINT (MOSS & WSS), MACOS, CISCO IOS, CITRIX, UNIX, LINUX, VMWARE, HYPER-V, SYSTEM CENTER, MS DYNAMICS AX, MS DYNAMICS CRM, G SUITE, JAMF, AIRWATCH Software: VISUAL STUDIO, MSBUILD, COREXT, PERFORCE, SVN, TEAM FOUNDATION SERVER, UNITY, UNREAL ENGINE, TESTRAIL, JENKINS, TESTFLIGHT, ADMT, POWER SHELL, ADSI/WMI/ASP/VBSCRIPT, HP OPENVIEW / SERVICE DESK, DELL OPEN MANAGE, NORTON, MCAFEE, TREND MICRO, ETRUST ANTIVIRUS, CA TOOLS, MS EXCHANGE, WINDOWS CLUSTERING, AUTODESK MAYA, 3DS MAX, AUTOCAD, ADOBE CREATIVE CLOUD 2 Joseph Dzidrums
Certifications
Professional Experience
2018- Present FoxNext Games - Fox Playa Vista, CA
Director of Information Technology & Software
Managing an IT team consisting of help desk, systems, security, and engineering resources while reporting to the COO and collaborating with Studio Heads and Fox corporate IT leadership, developed processes, policies, and procedures for all technology areas within the company across three remote studio locations, AWS/GCS, and on-prem datacenter. Managed $5MM+ budget. Completed M&A activities resulting from Fox and FoxNext acquisitions, as well as architected and implemented a technology and procurement separation from Fox in preparation for Disney acquisition. Architected server & storage refresh to bring VMware-based infrastructure up to date. Performed site and system security audits to meet media industry secure content delivery standards. Passed Disney security audit on first pass. Worked to improve game build time and reliability from Perforce & GitHub by designing a build/render farm on Mac/Linux/Win with Jenkins using Unity for iOS & Android and using Unreal for PC/Console. Integrated division IT and facilities into Fox central ServiceNow to provide seamless support between local, regional, and upstream support. Centralized authentication management of desktops, network, SaaS & in-house apps on-prem and in the cloud with Okta, Duo, AD, & OpenID. Established Mac and PC management program including imaging, app deployment, asset tracking, security, and remote support procedures utilizing systems from Apple, Microsoft, Jamf, and Google. Established procurement pipeline and HW/SW management procedures independent of Fox to ensure company protection and annual savings during contract renegotiations.
2017- 2018 GoGuardian El Segundo, CA
Director of Information Technology
Hired to build IT/Facilities/Helpdesk department this Ed Tech Dev company from scratch, hiring and managing a team of five, while reporting to the CHRO. Automated employee transition management to enable efficient growth from 70 to 120 people in Q1. Developed processes, policies, and procedures for all technology areas within the company. Led company-wide security initiative to achieve SOC 3 and ISO 27000 security and privacy certifications. Implemented access controls with card scanner door controls, while deploying a closed-circuit video monitoring system for critical areas. Successfully built and managed an AWS-hosted VoIP PBX saving over $35k annually. Integrated phone system with key systems including building Salesforce call routing automation. H SAML-based centralized authentication with integration and management of all systems, including Slack, G Suite, Github, Salesforce, Marketo, Atlassian, SAP Concur, AWS, Azure, Office 365, and ADP. Evaluated, selected and deployed a complete HRIS stack consisting of Greenhouse, Sapling, and ADP WorkforceNow. Re-architected VPN access and policies using a Cisco-based physical and wireless network. Established Mac and PC management program including imaging, app deployment, asset tracking, security, and remote support procedures utilizing systems from Apple, Microsoft, Jamf, and Google. Established vendor management procedures to ensure company protection and annual savings during contract renegotiations saving the company over $75k in annual operating costs within the first three months. Designed and deployed a service desk to provide centralized support. Created and centralized support documentation for all business applications and architecture. Instituted Change Advisory Board to coordinate and communicate new initiatives across business groups. 3 Joseph Dzidrums
2008- 2016 Dell, Inc. Round Rock, TX
Global Principal Consultant/Solution Architect
Being dedicated to the Cloud Practice working on the Global Infrastructure Consulting Services group within Dell, provided Presales support by performing Consultative Whiteboard Sessions and creating proposals for customers up to
$245M, translating business requirements into technical specifications and designs. Performed assessments, designs, implementations, health checks, and training for Cloud & Virtualization, System Center, Business Continuity & Disaster Recovery, and Datacenter Consolidation & Optimization for customers around the world. Offered mentorship to consultants, practice leads, and solution architects. Designed, created, and promoted standardization of Dell IP for Azure & Hyper-V Design, Deployment, and Assessment. Routinely trained customers while concurrently delivering virtualization services. Cooperatively worked with Dell Internal Training to begin development of training materials and curriculum for Azure, Hyper-V and System Center design and deployment for delivery consultants, practice leads, and solution architects. Built systems meeting requirements for various standards such as EDI, PCI, SOX, ISO, NIST, HIPAA, SOC, etc.
While employed at Dell, services were performed for numerous public and private entities: US Army, US Navy, US Air Force, Joint Commands, NATO, the EPA, state and local governments, schools, colleges and universities, hospitals, Microsoft, Google, PayPal, Amazon, Adobe, Activision, Toyota, NASDAQ, REI, Sea World, MGM, Princess, Holland America, ITT Tech, JC Penney, LA Metro, among many others. 2007- 2008 Intellectual Ventures Bellevue, WA
Infrastructure Architect
Ultimately responsible for architecture, design, and documentation for all systems comprised of over 200 servers, including Active Directory, Exchange, SQL, IIS Web Servers, ISA, MOM, SMS, Clusters, SAN, NAS, and VMware ESX. Designed Active Directory domain and Exchange 2003 organization consolidation migration taking the network from four separate, organically-grown domains to a multiple-site/single domain with an empty forest root incorporating international expansion capabilities and directed team of systems administrators in its implementation. Created server migration/consolidation plan to support a physical to virtual migration before a physical migration to a co-location facility. Designed EMC Clarion SAN storage solution for use by Exchange, SQL, SharePoint & VMware ESX. Utilized Windows Storage Server 2003 for enterprise file and iSCSI storage. Created monitoring, deployment, and recovery strategy utilizing Operations Manager, Configuration Manager, WSUS, BDD, WDS, Data Protection Manager, Symantec BackupExec, Data Domain NAS, and Dell robotic tape libraries. Designed integration of Cisco Call Manager & Unity systems into Active Directory. Created and managed GPOs enterprise-wide for policy, software deployment, printer mapping, remote access, wireless configuration, etc. Integrated Cisco, Foundry, and Meru network devices into Active Directory utilizing RADIUS/IAS policies. Created a SharePoint 2007 (MOSS) portal server architecture for internal & external use by all company departments. Designed and deployed Microsoft High Performance Computing environment for high-demand scientific calculations utilizing high-density Dell Blade servers. Developed systems security policies. Designed Barracuda Spam Firewall integration into Exchange 2003. 2005- 2006 Microsoft Corp. Redmond, WA
Dev Lab Manager & Build Engineer
Managed the Connected Services Framework v3.0 dev lab with over 175 dev servers in 5 forests. Maintained Source Depot implementation and integrated branch security into AD. Managed daily builds with MSBuild. Developed automation scripting for multiple editions of the build. Produced QFE Builds using CoreXT. Helped develop security policy for Active Directory and Source Depot. Used C# and XML to integrate development into builds. Wrote design and deployment manuals for Connected Services Framework v.3.5. 4 Joseph Dzidrums
2004- 2005 Toyota Financial Services, Inc. Torrance, CA Principal Windows Server Architect
Provided technical and logistical design for over 400 servers in 3 child domains. Network consisting of Win2K3 / Win2K, HP Openview / Service Desk Monitoring, SMS & CA Tools for software delivery, Veritas clustering and Netbackup. Autosys for scheduled tasks. Worked in conjunction with a team of 50 computer engineers for problem resolution. ITIL Standard Adherence. Active Directory Enterprise Admin – Security design, architecture, & GPO administration. Managed team of 7 engineers & 3 DCEs in United States & Offshore. Set action, schedules, and policies. Helped develop security policy for Windows Systems and SQL Databases.
2000- 2004 Skating, Inc. Santa Ana, CA
IT Manager
Managed People, Budgets, and Technology with a team of five direct-reports. Researched, Designed, Implemented, and Managed Windows 2000 Servers running Exchange 2000, IIS, ASP.NET, SQL, & Media Server, as well as Linux-based Sun Cobalt RaQ servers for large international sports publisher. Created security standards for servers and workstations, using firewalls, VPN, and access control. Implemented disaster prevention/recovery protocols for servers and workstations. Designed custom web-based CRM solution using ASP and SQL. Supported an integrated Mac/PC workstation environment/work flow. Migrated all PC workstations to Windows XP. 1998 –2000 GenesisIntermedia.com, Inc. Costa Mesa, CA MIS Director
Led IT department of multiple location, national Internet company with six direct-reports. Supported NT, Novell. Guided multimedia company through hardware/infrastructure migration upgrades and moves. Designed and implemented new nationwide LAN/WAN network structure. Migrated users from Novell/cc:Mail to Windows 2000 Server/Exchange 2000 w/OWA. Integrated CTI features into messaging system while managing and maintaining predictive dialer/call center. Directed migration of servers and user workstations to Windows 2000. Managed staff to support 1600+ users. 1997 –1998 University of California Los Angeles, CA Technical Director, School of Theatre, Film & Television Managed personnel responsible for maintaining/supporting New Media & Digital Effects Labs. Designed and implemented Digital Effects Lab using new technology such as FireWire & FibreChannel. Responsible for administrating
& maintaining cutting-edge technology for New Media use. Coordinated lab requirements with faculty, and students. Maintained multi-platform file, web, and print serving environment for the two labs including MS WinNT 4.0
& Apple Server IP using At Ease for labs. Redesigned lab website to include frames, JavaScript, and forms. Education
Sep 1991 – Jun 1997 California State University Fullerton, CA BS Physics / BA Theatre Arts
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