Service Aircraft

Jane Hill

Email: ****.*******@*****.*** Phone : 905-***-**** Address: 501-351 The West Mall

Work experience

WestJet October 2017 — Present

Guest Service Ambassador

Supply wheelchair service to guest

Assist with check in issues and dropping off bags

Help guest boarding flights and assist coming off the flights

Assist with boarding guest onboard the flights

Assuring guest board, the plane safely when ground loading and the jet bridge

WestJet October 2007 — October 2017

Air Supply / Shift Lead

Supply the aircraft with drinks, sandwiches, carts and anything else that is required.

Build carts which have Liquor, Snacks and headsets which are placed on each aircraft.

Built Flight schedules for all the agents for the whole shift.

Provide a shift briefing with all team member at the start of every shift, outlining any challenges and safety issues.

Complete a daily shift summary report.

Oversee ramp operation and SPOT performance.

Complete Incident / Accident investigations and AQD reports in accordance with WestJet and Airports procedures.

Complete audits on agents including debriefs

Education

Equine Studies Diploma Sept 1999 — June 2002

Kemptville College-Agri Tech

High School Diploma Sept 1995 — July 1999

Etobicoke Collegiate Institute

Skills

Self-motivated, Extremely organized, Strong verbal communication, Punctual

Knowledge of Outlook, Microsoft and Excel

1

References available upon request.

Jane Hill 2

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