Customer Service Administrative Assistant

ELIZABETH FUNDORA

Miami, FL ***** • Cellular: 786-***-****

*******@***.***

Professional Summary

Familiar with ordering, supporting reports, completing required documents and preparing marketing material. Goal-oriented with a pleasant personality, a tenacity that knows no restrictions and extensive Customer Service experience. Trained in project and time management and proven multitasking abilities. Committed to maintaining professional relationships with clients to increase profitability and drive business results.

Skills

Extremely organized

Interpersonal and written

communication

Self-motivated

Team liaison

Pricing tool development

Project Management

Team leadership

Problem solving

Detail oriented

Computer literal

Multitasked

Creative

Work History

GE Sales Consultant/Administrative Assistant/Customer Service, 02/2012 to 08/2017 Biomedical International –Miami, Florida

Processed all digital imaging and ultrasound orders as well as parts orders.

Offered excellent customer service.

Assisted Product Sales Specialist and Field Engineers for Caribbean islands.

Setup applications (training) for all digital imaging and ultrasound orders with GE.

Heavily involved with logistics including obtaining quotes and monitoring delivery of equipment.

Assisted in answering phones.

Created correspondence for company President.

Assisted in accounting, accounts payable and receivables including posting customer payments.

Created promotional material and assisted with presentations.

Worked extensively on QuickBooks, Excel, Word, Salesforce, Jabber and GE Sales Workbench.

Assisted GE personnel whenever necessary.

Participating in weekly GE sales meetings.

Developed and implemented system to insure commissions were paid.

Responded to numerous emails and faxes per day, addressing customer inquiries, solving problems and providing new product information.

Continued ...

Elizabeth Fundora Resume (Cont’d)

Page 2

Independent Specialized Associate in Medical Transcription, 06/2000 to 04/2019 Medical Rehabilitative Center – Miami, Florida

Transcribed work in different fields including Orthopedic Surgery, Cardiology, Pediatrics, Chiropractic, General Medicine, X-ray, CT and MRI.

Met 24-hour deadline turnaround on all work as well as with STATS.

Extensively worked on WordPerfect and Olympus Sonority.

Performed billing on a bi-weekly basis.

Education

Associates Degree: Specialized Associate in Medical Transcription, 2000 National School of Technology – Miami, Florida

Continuing Studies: Business Administration, 1997

Miami Dade College – Miami, Florida

References Available upon request

Contact this candidate