Customer Care Manager
Resume:
Sheri L. Albright
Fort Walton Beach, FL 32547
*****.************@*****.***
Work History
****-******* **********, ******** *****
Real Estate, Fort Walton Beach, FL
2018-2019 Office Manager/Accountant,
Parrett Plumbing, Fort Walton Beach, FL
2010-2018 SHIP Administrator, Okaloosa
Community Development Corp, Fort Walton
Beach, FL
2010-2017 Director of Programs/Finance,
Okaloosa Community Development Corp,
Fort Walton Beach, FL
Education
Victor Valley Senior High, Victorville, CA,
Diploma
Kelsey Jenney Business College, San Diego,
CA, Computerized Accounting
Awards / Recognitions
2012, 2014, 2016 Employee of the Year,
Okaloosa Community Development
Corporation
2013 Florida Housing Partnership of the
Year, Okaloosa Community Development
Corporation/ Florida Housing Coalition
References
Available upon request
Skills Profile
Execute strong administrative skills,
communication, and use of excellent
oral and written skills
Use of accounting skills to initiate
procedures for financial reporting
and tracking of purchase
requisitions for multiple grants and
companies simultaneously
Proficient in Microsoft Office,
Microsoft Works, Quickbooks,
internet, electronic mail servers and
other computer programs
Senior Property management, to
include landlord / tenant rights
procedures, rent collection, contract
reviews, oversight of maintenance
personnel
Work well under pressure, using
logic and reasoning to come to
conclusions
Nine years experience in nonprofit
organization, affordable housing and
federal as well as state housing
grants
Ability to apply for and administer
housing grants with various
programs restrictions for each
followed accurately
Knowledge of principles and
processes for providing excellent
customer care and personal services
Experience with handling multiple
employees with direct supervision
and management activities
Contact this candidate