Manager Project

Phone: 269-***-**** Email: **********@***.***

Cell: 269-***-****

Healthcare Project Manager

A top-performing project manager with over 15 years of experience in team leadership, stakeholder communications and project management. A highly ethical professional with strong diverse technical knowledge that has proven to be successful at managing and directing large complex projects. Interpersonal and managerial skills creates the right environment to enable personnel to perform at a high level of quality and productivity.

Areas of Expertise

Revenue Program Management Consultant

Fortune 500 Program / Project Manager

Healthcare Environments

Financial Industry / Compliance

Pharmaceutical Analyst

Strong Team Leadership Skills

Integration Management

Client Management / Project Admin

SCRUM Fundamentals Certified

SCRUM Master Certified

Agile Software Development

Diverse Technical Lead

PMP Trained (Not Certified)

SAFe AGILE Trained (Not Certified)

Dynamic Trainer

Adobe Captivate Trained

Web Development & ASP.NET

SQL & Oracle Database Design

MVC 4, MVP, MVVM

.NET Software Development (C#)

VBA Development

LIMS configuration

Powershell

Microsoft Project Expertise

Professional Experience

Trinity Health, Livonia, MI January, 2017 – January 2019

Program Management Consultant - Revenue Excellence

Provided internal consulting with project management support using skills and expertise to improve various revenue management processes within Trinity Health through Program Management.

Worked with leadership Member Organization C-Suite and Management and Trinity Information System integration to implement new projects and programs in support of the continued development and operations.

Lead teams to identify the people, process and technology changes needed for effective implementation of the revenue management system integration and process improvements.

Coordinated and synchronized the efforts of several multi-functional and/or geographically dispersed work teams.

Provided project management oversight within eLearning and the Pharmacy arena for multiple complex projects ensuring integration and collaboration as well as meeting key milestones and timelines.

Managed messaging to LIMS such as pharmacy dispensing units (ADS).

Served as a generalist with the capability of leading and consulting on cross-functional revenue management projects.

Projects consisted of multi-million dollar projects converting Electronic Health Records and process flows into “best of industry” software platforms and optimized efficiencies.

Integrated and collaborated with Cerner, HealthQuest, and EPIC EMR personnel and software

Trinity Health, Livonia, MI February, 2016 – February, 2017

Contract Project Manager (Strategic Staffing Solutions)

Planned, managed and oversaw development and implementation phases and processes of projects

Prepared, monitored and managed project plans involving pre-approved multi-million dollar initiatives established by senior leadership.

Identified and finalized project scope and objectives

Defined team member roles, activities and functional responsibilities.

Identified detailed tasks and timeline.

Developed, monitored and managed project budget (analysis, reconciliation, forecasting, expenditure authorization)

Managed day-to-day problem resolution and troubleshooting in a Cerner and HealthQuest based EMR system

Served as a technical resource and provided analytical and practical guidance to project team

Managed customer relations to ensure customers are actively engaged throughout the project life cycle.

Worked with customers to ensure business process workflows, training and communication plans are completed.

Facilitated meetings with business owners and key stakeholders to gather scope requirements (i.e., business workflow mapping and impact analysis, product selection, resources, timelines and costs).

Collaborated with senior management and project sponsors to identify project stakeholders and determine project goals, scope and vision.

Analyzed business needs and requirements and provided technical guidance to management and key decision-makers in determining selection of appropriate software, hardware and IS solutions which support business needs, strategic goals and established TIS standards.

EVERI, Grand Rapids, MI May, 2015 – October, 2015

Senior Project Manager (Compliance)

Instrumental in renewing high-profile client relationships.

Demonstrated successful project execution by preparing and maintaining all project process management deliverables and logs for $100,000 projects.

Primary point of contact for customers and clients pertaining to resources, quality, schedules, scope, technical details, and deliverables. Facilitated customer and client weekly status meetings pertaining to their projects with project progress and status.

Organized project implementations into logical and manageable components to clearly define project scope.

Created and maintained MS project plans to keep stakeholders updated.

Leveraged software development background to assist in database architecture and data table design

Coordinated resource needs for project team members, leveraging development team leader, implementation team leader, and strategic partners.

Revised documents and project plans as needed to document project progress and movements.

Developed estimates by interfacing with technical team, implementation team, and managing director to accurately present scope to customers and clients.

Execute customer on-site training, develop training material, develop customer feedback and training evaluation material.

Perrigo, Allegan, MI January, 2015 – May, 2015

Systems Analyst / Project Manager – Serialization (Contract)

Directed resources to maintain project schedules and guarantee stakeholder’ expectations.

Worked closely with the Perrigo IT&S department which resulted in successful integration of new manufacturing floor processes into SAP using GxP.

Documented the Serialization/SAP requirements and design to keep project team members focused.

Documented the URS, IQ, OQ, PQ and Traceability Matrix for the SAP/Serialization effort.

Assisted Perrigo with serialization insight, knowledge, documentation, and serialization path forward.

Developed Powershell and Python scripts for FTP backup procedures.

Designed backup scripts using PowerShell to backup global manufacturing servers.

OtterBox Products, Fort Collins, CO February, 2014 – October, 2014

Program Manager/Project Manager (Contract)

Program Manager for the OtterBox/Life Proof serialization track and trace initiative to help brand protection combat counterfeit and grey-market activities. Budget size of $3.5 million.

Responsible for implementing a brand protection program and global data storage across the globe to guarantee customers’ confidence and re-assurance of product authenticity.

Examined technologies and processes to ensure serialization manufacturability and sustainability.

Responsible for project scope, budget, equipment, project requirements, market analysis, conceptual designs, system integration management program direction and project management to ensure a successful project roll-out.

Assisted in mechanical concepts, software requirements, and process designs to confirm reliability and successful data collection.

Worked with managers and stakeholders to coordinate project schedules, manage project budget and project expectations.

Successful at developing, and negotiating vender and contractor relationships to ensure fair and accurate vender participation.

22nd Century Technologies, Battle Creek, MI August, 2012 – May, 2014

Project Coordinator / Team Lead / Senior Microsoft Developer (Contract)

Successfully coordinated government projects and acted as team lead for two development teams implementing two IRS projects (IRDM and Grants).

Assigned as site lead and senior Microsoft and Oracle developer contracted to the Department of Defense’ Department of Logistics Agency.

Successfully developed and promoted business opportunities, managed technical discussions and defined technological direction for the best interest of the client.

Led a four-member development team for new WEB development and WEB maintenance using ASP.NET, Oracle, and WEB Master Pages.

Directed efforts to re-architect, debug, and enhance a large government WEB platform. We were the only team assigned large new WEB development due to successfully demonstrating my adopted development processes, standard operating procedures and techniques.

R.E.D. Stamp. Inc., Grand Rapids, MI May, 2011 – July, 2012

Program Manager / Automation Engineering (Contract)

Program Manager for the Digital "Tax Track and Trace" Tax Stamp Program directing the research, development and engineering efforts for product direction. Budget size was approximately $1.5 million.

Worked with wholesalers, lobbyists and the Department of Treasury in multiple states to direct and impact fiscal tax legislation by assisting with legal briefs and law changes.

Successful at directing new equipment and product development to lead a stagnate organization back to exciting product offerings.

Examined the market place for product acceptance and sustainability.

Responsible for project budget, project scope, equipment and product requirements, market analysis, conceptual design, and project management.

Directly assisted in controls engineering and mechanical design using SolidWorks.

Worked with ownership and management to coordinate project focus, schedules, and budgets.

Developed and negotiated vender and contractor relationships.

Authored "Request For Proposal" (RFP) responses and "Request For Information" (RFI) responses for government programs for both national and international opportunities.

Designed, architected and developed a serialization data collection platform including database, application equipment, and data transfer protocols.

Authentix. Inc., Addison, TX June, 2005 – May, 2011

Program Manager / Project Manager

Program Manager, responsible for the coordination, scheduling and budgeting of $10,000,000+ automation, integration and implementation projects for Track and Trace involving multi-year programs and fortune-500 clients.

Worked with Pharmaceutical organizations identifying serialization/track and trace solutions using GxP as a standard.

Worked with several LIMS within pharmaceutical to identify, record and track products.

Designed and developed training material for Track and Trace customers. Executed multiple training sessions to production line mechanics. Managed all customer service requests and needs.

Designed and integrated products into consumer, oil and gas, government, and pharmaceutical industries.

Responsible for the budgeting, designing, integration, and implementation of multiple proprietary products that were client specific. Was successful in moving initiatives in the marketplace.

Designed, architected and developed WEB, database and hand-held platforms for the track and trace platforms.

Responsible for planning and executing business initiatives and executing plans to support those initiatives.

Assisted in the documentation and implementation of engineering processes and practices for a growing start-up company.

Assisted in the authoring of "Request For Proposal" (RFP) responses for both national and international opportunities.

Education, Training, and Certifications

Software Engineering, University of Indiana, South Bend, IN (President’s List for 3.8 GPA)

Electronics Engineering, Brevard Community College, Melbourne, FL (President’s List for 4.0 GPA)

Data Processing, Blackhawk Technical College, Janesville, WI (Dean’s List for 3.92 GPA)

PMP Training, Davenport University, Grand Rapids, MI (4.0 GPA)

PMP Trained (Not Certified)

SCRUM Fundamentals Certified, VMEdu, Certification # 684447

SCRUM Master Certified VMEdu, Certification # 688768

SAFe AGILE Trained (Not Certified)

Contact this candidate