Manager Sales
Resume:
Experience
Contact Information
***************@*****.***
Address
Arlington, NJ US
Phone
Skills
Over 20 Years of experience in
the hospitality and banquet
industry
•
Fluent in English, Spanish &
Portuguese
•
• Time Management
• Leadership
Richard Madalena
Dedicated professional with over 15 years of experience in the hospitality and catering industry. Familiar with both social and corporate sales, food service, convention services, event planning and staffing and other aspects of the industry. Maitre D' of hundreds of events from weddings to corporate meetings.
Il Villaggio Sales and Operations Manager
651 NJ-17, N. Carlstadt NJ
July-2014
January-2019
The Grove Director of Operations & Maitre D'
691 Pompton Avenue
Cedar Grove, NJ
October-2011
November-2013
The Estate at Florentine Sales and Operations Manager Gardens
97 Rivervale Road River
Vale, NJ
November-2004
October-2011
Brooklake Country CLub Maitre D'/ Assistant F&B director 139 Brooklake Road
Florham Park, NJ
March-2001
November-2004
Responsible for all aspects of event from initial sales meeting and contract negotiations to menu selection, detailing, and managing the function on the day of. Wedding and Event sales
Responsible for the creation of final sheets specific to different events to assist in menu planning and event detailing.
Met with clients for final menu planning and event detailing and was present for all of their events as Maitre D'.
Hired and trained all staff, managed scheduling of staff. Responsible for day to day operations such as ordering valet, linens, answered phones, took appointments, assisted in the restaraunt when necessary.
Created new policies and procedures in the kitchen including a new system for serving and plating dinner and implemented a new standard for service in the
dinning room.
Hired and trained all dining room staff to completely eliminate the necessity to hire from a staffing agency. Responsible for creation of final sheets specific to different events to assist in menu planning and event detailing.
Met with clients for final menu planning and event detailing and was present for all events as Maitre D'. Responsible for all aspects of event from initial sales meeting and contract negotiations to menu selection, detailing and managing the function on the day of. Consistently achieved over a million dollars in sales yearly from 2004- 2011 while simultaneously managing all aspects of dining room operations including staffing, liquor, linens, valet, and Maitre D'.
Hands on experience acquired by being personally
responsible for the management of over 175 events a year.
Managed all details of event including menu planning and detailing, staffing, and managing events on day of affair.
Organized golf outings and assisted in planning all member events.
Education
Headquarters Plaza Hotel Banquet Manager
Morristown, NJ
May-1996
March-2001
Bergen Community Assciates Degree
College
400 Paramus Road
Paramus, NJ
1992
Started as a part time server and quickly moved up the ranks from captain to Maitre D'. In my last two years I held a dual capacity as convention services manager and restaurant manager.
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