Andrew Paul Sufrin

Durham, UK SR* *QA – +44-191-***-**** – ac81yj@r.postjobfree.com – www.linkedin.com/in/andysufrin/

TELECOM PROJECT DIRECTOR

Telecommunications/IT Project Management

Network Integration

Service Delivery

Stakeholder Management/

Change Management

Operations Management

Strong Relationship Building

Staff Training & Development

Project/Team Management

Risk Assessment/Mitigation

Revenue & Business Growth

Cross-Team Collaboration

Technically-minded and accomplished professional with 20+ years’ international experience in leading high-profile projects within telecommunication industry.

Track record of success in assessing/resolving technical problems, ensuring staff health and safety, and enhancing staff/ subcontractors performance.

Known for strategic realignment of projects to meet core objectives with delivery within budget constraints and in time.

Create improvement initiatives that drove better, more cost-effective operations, and organisation-wide commitment to continuous improvement.

Accomplished communicator skilled in building and strengthening relationships across functions to drive cohesive, strategic operations.

PROFESSIONAL EXPERIENCE

KINEX (VERSTAR LIMITED) - North East, UK Present

B2B Telephone and Broadband Field Sales

Kinex is a trading arm of the Verastar Ltd Group of companies and is one of the UK's largest and fastest growing independent business-to-business telecommunications service providers.

• Face-to-face appointments, where the role involves visiting potential new Customers at their premises.

• Explaining the company telecom and broadband services and benefits

• Comparing current services with Kinex and presenting the savings available and answering any questions.

• Attending 4 to 6 appointments each day with 80-90% average successful agreements signed.

INSTYLE AND THE NEIGHBOURHOOD - North East, UK 2015-2018

Consultant & Senior Executive Brand Partner

Execute market research, identify potential clients, and set appointment. Decrease downtime and continuously take initiatives to improve the website performance for both on-site and off-site SEO. Actively involved in website design, SEO consultations, B2B internet sales, commerce, and CRM databases. Note customer requests and expertly translated content brief into well written web content to highlight key benefits and call-to-actions. Guide clients about product launching, web traffic generation, and visibility to all customers using onsite and offsite SEO techniques.

Recognised all customer requirements and transferred into a bespoke product requirement.

Developed numerous e-commerce websites and launched new products to increase market share and revenue.

Raised online profile for customers by advising onsite, as well as offsite SEO for search engine local rankings and social media strategies to raise awareness and improve quality and quantity of web traffic.

HUAWEI TECHNOLOGIES - Reading, UK 2014-2015

Delivery Project Director

Spearheaded overall activities of Vodafone Beacon RAN project, including swap and network upgrade. Ensured Health & Safety of staff, by conducting continuous trainings. Expertly analysed existing processes and defined new processes. Chaired meetings with third party suppliers to review their performance and quality. Interviewed and hired high-potential engineers and managers; organised training and development programmes to enhance performance and skills. Held accountability of PMO operations.

Directed numerous cross-functional initiatives to achieve monthly targets.

Collaborated efficiently with internal departments and subcontractors to produce a positive outcome of projects.

Headed overall operations of employing swap and growing Vodafone's network to generate more revenue.

HUAWEI TECHNOLOGIES - Doha, Qatar 2013-2014

Project Director

Managed daily call centre activities and implemented best practices. Adopted new ways to fulfil demands of material and equipment during shortages. Designed cabling for tower blocks of apartments and multiple dwellings for smaller buildings with multiple occupants.

Led FTTx Project within budgetary and time constraints for Ooredoo (QTel) Account, Qatar (Fastest Fibre Network growth in the World at that time) for business and residential – Internet, telephone, TV and Digital Services.

Introduced a robust ranking system for the improvement of subcontractor’s quality and performance.

Boosted implementation of SOPs for both fibre and structured cabling.

Fostered partnership between Ooredoo and Huawei; reimbursed project back on track within only one month.

HUAWEI TECHNOLOGIES - Riyadh, Kingdom of Saudi Arabia 2011-2013

Project Director Middle East Bid Submission Reviewer PMO

Reviewed all projects for Saudi Arabia region and all Middle East Regional PMO pre-sales. Delivered exceptional services and resolved daily issues to achieve Customer satisfaction.

Directed overall tasks of SITC account (bidding and contract signing stage), core network, enterprise – fibre optic for GPON, MPLS and passive, active and data centres, RAN network with GSM, LTE, BSS, OSS, and Microwave.

Led numerous projects comprising of multiple technologies, including IT, typically $100M to $500M.

HUAWEI TECHNOLOGIES - Doha, Qatar 2010-2011

Programme Manager

Strengthened long-term professional relationships with all stakeholders; updated them about project progress. Planned and chaired subcontractor progress meetings with project directors. Delivered training and ensured implementation of new tools, for various applications, to project management teams.

Spearheaded several projects, including GPON, MPLS, GSM, LTE, BSS, OSS, microwave, data, and Call Centres.

Met govt. deadlines by delivering projects on time for all phases of operator licence Omantel; saved penalty costs.

Additional experience:

Programme Manager, NSN (Nokia Siemens Networks)/PMO, Mumbai, India

Consultant PMO Manager, Huawei, New Delhi, India

Network Applications Support, O2, Dublin, Ireland

Radio & Optimisation Project Manager, Nokia Siemens Network (NSN), Baku, Azerbaijan

RAN Project Manager (Radio Access Network) Manager of Radio Planning, Transmission, Optimisation & BSC Planning - Paktel, Lahore, Pakistan

Senior Manager - Head of Radio, Transmission, Optimisation & Spectrum Admin Vivatel (BTC Mobile), Sofia, Bulgaria

National Radio Planning Project Manager, LCC and ATM Mobilis, Algiers, Algeria

Various leading telecommunication roles in high-growth organisations, including Siemens I.C.M. Plus (Polkomtel S.A.) Albera Networks Ltd ADV Internet Solutions Ltd Nokia Telecommunications Airtel Movil S.A. L.C.C Vodafone Limited Orange AT&T

PROFICIENCIES

Soft Skills:

Communication, Work Under Pressure, Decision Making, Time Management, Self-motivation, Conflict Resolution, Leadership, Adaptability, Creativity, Out-of-box thinking

Technical:

Microsoft Office Applications (Word, Excel, PowerPoint, Access, Outlook, Visual Basic etc.), CRM databases, Documentation, Finance Applications, Technical Applications

Project Management:

Benchmarking, Budget Planning, Following Specifications, Operations, Staff Performance Review, Project Planning, Quality Assurance, Quality Control, Scheduling, Task Delegation, Task Management, Bid Review, Bid Submissions

EDUCATION AND CERTIFICATIONS

BTEC Micro-Electronics Level 4, Plymouth College of Further Education, Devon

Plymouth College of Further Education, Devon, 11 Signal Regiment, Catterick, North Yorkshire

BTEC Telecommunications Level 3, Military Training School, Catterick, North Yorkshire

BTEC Electronics Level 3, Darlington College of Technology - Co. Durham

Certifications: Microsoft Office Access 2003 PRINCE2 Foundation (Project Management)

TRAINING

TornadoN / AIRCOM (Enterprise) Asset Cellular Planning Tool ACTIX – Optimisation Post Analysis Tool NOKIA - Advanced Radio Planning Methods; NOKIA - Intelligent Underlay Overlay (I.U.O.); and PCN & GSM Parameters Introductory Course N.T.L. Mast & Tower Climbing Course Timeplex Link/1 Facilities Management System Digital Microwave Radio Course GEC Remote Line Multiplexer for System X GEC Time Division Multiplexer Course CASE Beeline Operator and Supervisors Course NATO T.A.R.E. Computer Maintenance Course Terminal Equipment's Technician Class 1 Course – British Army

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