WFH-Product Support Specialist

Jennifer Alger

***** ****** ** ****: 228-***-****

Gulfport, MS 39503 ***************@*****.***

OBJECTIVE

To obtain a position within your organization that will utilize my skills, talents, knowledge and education. I have a burning desire to start a long-term career, with an opportunity to achieve larger career goals.

EDUCATION

Bachelor's of Science in Business Accounting

- Post University, Waterbury, CT – (Online Classes) Aug. 2009—March. 2010

(Only 1.5 years)

Licenses/Certification

- Life, Health and Accident Insurance License

- Property and Casualty Insurance License

SKILLS:

Excellent customer service skills.

Team player.

Time management.

Microsoft Suite proficient.

Great written and oral communication skills.

I am very coachable.

EXPERIENCE:

Sitel - Product Support for Intuit Turbotax. Jan. 2019 - Present

State Farm – Loretta Jennings Agency – Sales Agent May 2018 – Dec. 2018

Moss Point, MS

Sold Home, Auto, Life and Health Insurance.

Made outbound calls to new prospects.

Generated quality leads through referrals and cross selling.

Serviced customer’s accounts as needed.

The Brass Hanger – Cashier’s. March 2017 – May 2018

Gautier, MS

Provided quality customer service.

Check customers out, handled their cash.

Style Encore – Assistant Store Manager – March 2017 – May 2017

- D'Iberville, MS

I handle every aspect of running the day to day business.

Proven ability to handle customer complaints.

Built relationships with customers to create repeat business.

1st Place Gas Station – Cashier – Sept. 2016—Feb. 2017

- Biloxi, MS

I was responsible for the cash register.

Stocked and cleaned the store.

I worked the overnight shift.

Grocery Depot – Cashier – Jan. 2006—Sept. 2016

-Gulfport, MS

Handled the cash register and stocked the shelves.

Fulfilled orders managed the cash register.

Cleaned the store.

REFERENCES:

Available upon request

Contact this candidate