GENERAL MANAGER

Process Reengineering Quality Assurance Team Leadership

Exceptional manager and strategic thinker with the integrity needed to drive forward plant and operational capability. Ensures plant facility is not only operated in an economical, safe and reliable manner, but also meets any load demands and contractual obligations. Expert at identifying areas to remove cost and improve profit. Insightful “out-of-the-box” thinker with strong can-do and hands-on attitude. Effectively melds superior time management skills with a proven ability to execute successful initiatives and direct multiple projects simultaneously. SQF, GMP ISO, AIB and PCQ certified.

• Lean Manufacturing

• Regulatory Compliance

• P&L Accountability

• Policy/Procedure Development

• Team Building/Training

• Resource Allocation

• Cost Reduction/Avoidance

• Process Improvement

• Analysis & Problem Solving

• Strategic Planning

• Performance Management

• Verbal/Written Communication

• Cost/Benefit Analysis

• Quality Engineering

• Budgeting

• Operations Management

• Microsoft Office Suite

• SharePoint

MONDELEZ INTERNATIONAL • Loves Park, IL • 2017 to Present Multinational confectionary, food and beverage company with 83,000 employees and more than $63 billion in assets. Compliance Manager

Ensure company’s policies and rules are in line with regulatory and ethical standards. Conduct audits and make recommendations to protect the company from legal risk and other non-compliance issues. Oversee food defense program, food safety plan (FMSA), with key accountability for food safety/HACCP plan, pest control, internal/external audits (ISO 2000/ FSCC and Non-GMO), and corrective and preventive actions (CAPA). Play pivotal roles on Root Cause Analysis and Five S concepts. Collaborate with R&D group to monitor sensory issues and minimize holds and costs. Member of Integrated Lean Six Systems (IL6S).

• Restructured training programs, significantly reducing the number of quality holds on food. Increased plant GMP Scores from an average of 72% to meeting/sustaining target of 85% within three months through coaching and implementing Five S.

BERNER FOOD AND BEVERAGE, INC. • Dakota, IL • 2016 to 2017 A leading private label supplier of quality food and beverage products, to a majority of the top retail chains across all trade channels. Quality Manager (2016 to 2017)

Developed and enforced good automated manufacturing practice (GAMP) systems, validated and documented processes and managed a staff of 32 supervisors and employees. Administered a $1.6 million budget, with direct accountability for all food safety, allergen programs (dairy, egg, wheat), food defense and quality systems in the plant. Ensured compliance with FDA, SQF third party customers and auditors. Managed customer audits, regulatory audits and SQF audits. James Humphrey

Belvidere, IL 61008 • 815-***-**** • ac81vg@r.postjobfree.com PROFESSIONAL EXPERIENCE

• Drove expansion of new building, including staffing and equipment for two new labs to support 6 new lines for a 24/7 operation.

• Implemented new Quality system, root cause analysis (RCA) process, and enhanced key customer relations. PCI PHARMA SERVICES • Rockford, IL • 2015 to 2016

A leading provider of integrated pharmaceutical development services to the global healthcare market. Quality Account Manager

Oversaw and addressed all QA functions including quality trending, on time delivery, complaints, document control and review, product holds and release, and corrective and preventative actions.

• Captured key account business from competitor and successfully transitioned customer to PCI Pharma. BERNER FOOD AND BEVERAGE, INC. • Dakota, IL • 2008 to 2015 A leading private label supplier of quality food and beverage products, to a majority of the top retail chains across all trade channels. Quality Manager (2012 to 2015)

Directed, planned, controlled and monitored the overall operating of the production department line. Managed 18 employees. Ensured all processing activities were in conformance with product specifications and GMPs. Verified and assured that all production parameters were within budget. Assessed, provided and documented employee training.

• Increased production through plant expansion from 4.5 million pounds to 9 million pounds per month.

• Eliminated inaccurate and inconsistent analytical results from oven units substantially decreasing product holds.

• Implemented new hire lab technician training program to include real life cases and videos, resulting insignificantly improved employee retentions rate due to repeated and more consistent training.

• Created and institutionalized a new SOP along with timeline completion. Operations Supervisor (2008 to 2012)

Directed, planned, controlled and monitored the overall operating of the production department line of a processing plant producing processed cheese and latte coffee products. Managed 32 employees. Ensured all processing activities were in conformance with product specifications and GMPs.

• Reduced labor costs by an aggressive 51% and increased pounds produced.

• Created standard operating procedures (SOP’s) for operational equipment and operator responsibilities. Bachelor of Science in Business Management – Rockford College, Rockford, Illinois SQF Practitioner, HACCP Management, Internal Auditing – NSF Preventive Controls Qualified Individual (PCQI), HACCP Management – Mondelez International Thermal Processing – University of Tennessee

Low Acid Cheese School – University of Madison

James Humphrey Page 2

DEGREES AND CERTIFICATIONS

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