DAMANPREET SINGH

*** ****** **, ********, ****** 647-***-**** ac81t5@r.postjobfree.com

PROFESSIONAL SUMMARY

•Enjoyed assisting customers requiring extra support to resolve issues and problems through out of way methods.

•Skilled Customer service associate with proven ability to improve service and problem solving through analytical, time management and listening skills.

•Dynamic and passionate sales associate with demonstrated capabilities in Interpersonal and Communicational skills.

•Resolve product and service problems.

•Ability to lift 100lbs approx. when needed and take care of the cleanliness of immediate work area.

•Expert in handling multiple tasks at one time efficiently.

•Great team player and can work with a team under Minimal supervision.

•Proactive and like to help team members under High pressure situations.

SKILLS

•Friendly

•Excellent Team Player skills

•Excellent communication and people skills

•Exceptional leadership qualities

•Outstanding Problem solving and Decision making abilities.

• G driving licence holder

•Strong Organizational and Time

Management skills

•Critical thinking

•Expert in MS Office and Data entry.

WORK HISTORY

Sales representative

RK Vanaik furniture store, Etobicoke feb 2019- present

Interact with customers and provide them excellent customer service

Greet people in a friendly way and provide them every possible information about the products

Able to lift 30-40lbs and can work in fast paced environment

Must be able to stand for long period of time

Interact with people face to face and also attend phone calls and mails for customer and give them proper feedback on every querry or question

Performs the payment or transactions efficiently and solve customers problem on the spot

Look after the administration and needs of the store

Meat Packer/General Labor

Cargill meat packing company, Guelph Oct’18- jan 2019

Must be able to stand on your feet for 8 hours and complete physically repetitive labor in a fast paced environment

Ability to work in extreme cold environments for long time periods.

Able to lift heavy loads between 50lbs to 100lbs in repetitive and fast paced work environment.

Highly efficient in Picking, Sorting & Moving various products depending upon the company needs.

Worked long shift while standing for long hours following the safety work procedures and policies wearing complete Personal Protective Equipment (PPE)

Experience in cutting and packing and labelling various meats such as Chicken, Beef and Pork.

Ability to work on the weekend and in any shift including overtime when ever needed by team.

Work and assist other machine operators when own machine is down.

Customer Service Jun’18- Sep’18

Asian Food Center, Brampton

Interact with Customers and process their orders efficiently and politely

Maintains a sales approach which serves a standard of excellence in customer service for the staff

Execute events, promotions and contests

Support and maintain visual merchandising standards set by the headquarters

Demonstrate sale skills by playing an active role on the floor through customer engagement, ensuring the highest level of customer service is provided

Strong verbal communication skills

Ability to handle multiple priorities in a fast paced and dynamic environment like processing orders and arranging merchandise whenever needed.

Maintains quality service by establishing and enforcing organization standards

Help customers by providing information, answering questions, helping them to choose best for them and completing the payment transactions

Inform customers of deals and promotions and saving methods

Handle customer complaints and resolve them on the spot and escalate them to store manager if needed.

Receptionist Mar’15 – Apr’18

Learning Point, Bilaspur, India

Cordially invite and interact with customers and book their appointments with respective people.

Receive daily phone calls and set up Customer appointments as needed.

Look after the Administrative needs of the team and ensure that everything is full and available.

Perform the Clerk duties and receive the customer fees for the respective program and provide them the receipts.

Look after customer and student complaints and escalate as needed.

Maintain a friendly and cordial relationship with students to help them in their needs.

Provide full information to the clients about current programs and start dates.

Strong and Exceptional communicational and Organizational skills.

Immigration Consultant

Pioneer Immigration, Moga, India Feb’13 - Feb’15

Building rapport with customer to find their needs and provide solution accordingly.

Assess student’s current profile and provide them various options to study abroad.

Communicate with Overseas Colleges and Universities and make sure that a seat is reserved for every student.

Meet with Team and Senior Managers to discuss current Immigration rules and make strategy for future.

Help students to build their file and profile and ensure that all the paper work is complete.

Arrange and attend seminar on the basis of the Immigration Company for marketing purposes.

Build reports using excel sheets displaying Monthly company target to senior managers.

Excellent Communication and Problem solving skills.

Outstanding Organizational skills.

EDUCATION

Diploma in Nursing Aug’08 - Aug’12

Baba Farid University – Bughipura, India

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