Finance and Admin. Operations. Customer Service.

JOHN IKECHUKWU IBE

**** ******** ***** ************ ******* 46268 United States of America

E-mail: *****@*****.*** Tel: +1-317-****-***

PROFESSIONAL SUMMARY

Detail oriented professional with a solid history of flexibility spanning over 10 years in the financial services sector. Able to prioritize effectively to accomplish objectives and meet deadlines with creativity, enthusiasm and humor. With extensive experience in Credit Administration (Risk Management and Control Division), Executive Assistant, Office Management, Operations, Client Relations, Documentation, Finance and Administration.

KEY SKILLS

Computer Skills:

Demonstrated proficiency with the Microsoft Offic Suite (Word for desktop publishing, Excel for spreadsheets, PowerPoint for visual presentations, Outlook for email, Windows Internet Explorer)

Communication and Interpersonal:

Excellent written and verbal communication skills and experienced in interacting well with stakeholders across all levels, middle management, management staff, clients and suppliers/vendors.

Teamwork:

Resourceful team player who excels at building trusting relationships with customers and colleagues.

Planning and Organization:

The ability to anticipate, improvise, multi-task and adapt for optimal resolutions.

Effective Time Management:

Able to manage time and energy in a sustainable and effective way and also regular and punctual attendance.

Good Customer Realationship:

Listening to comments and responding promptly. Having an honest desire to help.

EDUCATIONAL QUALIFICATIONS

2016- 2017 University of Lagos, Akoka, Yaba, Lagos, Nigeria Master of Business Administration (MBA)

(GPA: 2.86)

2010-2013 University of Lagos, Akoka, Yaba, Lagos, Nigeria Business Administration (Second Class

Upper Division) (GPA: 4:13)

1998-2003 Federal Polytechnic Nekede, Owerri, Imo State HND (Higher National Diploma)

(Upper Credit) (CGPA: 3.21)

ACCOMPLISHMENTS

Improved office efficiency and customer service by overhauling previously disorganized filing system and indexing.

Re-organized documentation of all titled documents, resulting in easy access to critical information and streamlined office functioning.

Ensure that all Company’s funds are accurately accounted.

Automation of Access bank “Primus Lite” internet banking portal which is designed to ensure that transfers can be treated timely and seamlessly.

Implemented inventory management system that decreased shrinkage by 90%

Award for ‘Most Punctual Staff’ for 2009, 2010 and 2011

Master of Business Administration (MBA) ‘Documentation Speacialist’ award for 2015/2016

PROFESSIONAL EXPERIENCE

02/01/2017 – 25/01/2019 Marina Mars Principal Investments Limited

Senior Analyst: Finance and Administration

FINANCE:

Payments:

Process payments and ensure timeliness and accuracy of information.

Regulatory & Statutory Matters

Liaise with Audit and Tax consultants to ensure that periodic audits receive timely information.

Treasury/Investment Accounts Management

Liaise with bank account officers on all matters relating to the Company’s bank accounts, transactions, and investments.

Daily monitoring of Company’s liquidity position.

HUMAN RESOURCES:

Staff Payroll and other staff matters

Processed all personal and payroll related data and records, Pay-As-You-Earn (PAYE), Pensions, Nigeria Social Insurance Trust Fund (NSIFT), Withholding Tax (WHT).

ADMINISTRATION:

Office Administration

Maintain Company files and other records.

Petty Cash Administration.

Purchase of office supplies and maintenance of fixed assets.

Renewal of insurance of Company’s fixed assets.

Any other functions that may be required in various areas including but not limited to finance and admin.

13/05/2013 – 30/12/2016 Marina Securities Limited

Analyst: Operations Customer Service

Checking of account opening package for correctness and accuracy.

Processing of various letters to Central Securities Clearing System Ltd (CSCS)

Daily Report on Transferred Stocks IN/OUT of MARS.

Prepare weekly activity reports on verified stocks, transferred stocks in/out of MARS and forward to customer service unit.

All other duties as assigned.

09/08/2010 – 10/05/2013 Marina Securities Limited

Trainee Analyst: Administration Department Facilities

Provided support to Company Secretariat in compiling of the Board papers and ensuring circulation of Board materials and notices of meetings.

Ensure availability of telephone services and handling of travelling logistics.

Provided working materials for staff and responding to request made promptly.

Purchase and ensuring that the quantity of goods in-stock are adequate to meet the need of the company.

Regular and timely maintenance of office equipment, installations and vehicles in line with the policy.

Supervise stock taking, maintain accurate bid card records and implement control strategies to avoid wastage and theft.

Increased the accuracy and promptness in payment for services provided by service providers.

Monitoring of vehicle, licenses, permits and insurance covers for early renewal and updating them accordingly.

28/7/2008 – 06/08/2010 Marina Securities Limited

Executive Assistant to the Managing Director Director, Wealth Management

Provide administrative and business support to the C.E.O and support other members of the executive management team.

Organizing and maintaining the C.E.O’s diary and making appointments.

Screening phone calls and dealing with enquiries where appropriate

Booking travel arrangements and accommodation when necessary.

All other duties as assigned.

27/06/2005 – 22/07/2008 United Bank for Africa (UBA),,

Credit Risk Management (Credit Administration Department)

Credit Documentation Collateral Release Officer (CDO),,

Collateral Releases, Verification of loan documentation and lodgement of original title documents to legal department.

Maintaining insurance register in excel format and prompting for renewal of expired insurance.

All other duties as assigned.

Credit Risk Management (Credit Administration Department)

Head, Archives (Credit Admin Officer),,

Making sure all original security documents are kept in safe custody while copies are held in the credit files.

Indexing of credit files/Pagination of documents inside credit files and making sure all credit files contain sufficient information for a user to get a full and complete understanding of the relationship.

Maintenance of credit files, accuracy of filing, the control of its movement, and carrying out quarterly review of files for completeness.

Weekly reports and other duties as assigned.

All other duties as assigned.

INTERESTS

Reading Drawing Computer Listening to Music Football Meeting People

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