Stephanie Moore
512-***-**** *****************@*****.*** 609 S. 12th St. Unit D, Nashville, TN
PROFESSIONAL SUMMARY
Office Manager with outstanding communication skills, consistency in productivity, and attention to detail. Exhibits positive attitude in challenging situations, exemplary work ethic, and willingness to learn new processes to exceed set goals and enhance client satisfaction. Seeking a position as an Executive Assistant where I can use my skills and creativity to make day to day processes run as smoothly as possible.
SKILLS
Client and vendor relations
Documentation and reporting
Expert problem solving abilities
Strong organizational capabilities
Proficiency in payroll software
Accounts payable/receivable
Policy implementation
Account administration
Excellent communication abilities
EXPERIENCE
Office Operations Manager
Tradesmen International, June, 2018 - Current
Calendar and schedule oversight for recruiter and management team
Travel arrangements for management team, as needed.
Review weekly expense reports for accuracy
Full cycle Employee on-boarding, assuring E-Verify compliance
Lead targeted monthly safety education training for employees
Process and verify payroll entries weekly
Educate employees regarding benefit eligibility and enrollment
Manage all Workman Compensation claims filed against office, limiting company liability to only legitimate claims
Collaborate with corporate payroll department to resolve any issues
Proactively address AR every week to maintain 60% payment before 15 days
Client account management
Organize weekly business development training and account reconciliations meetings with sales and management teams
Draft correspondence to clients, certificate holders, and employees
Order office supplies and schedule maintenance, as needed
Office management
Sales Administrative Assistant- 6 Month Contract
Spring Hill Funeral Home & Cemetery, November, 2017 – June, 2018
Aggregate raw data into viable sales leads using various software programs, including Microsoft Office Suite
Create and manage marketing materials, source vendors for promotional products
Organize events for the sales and management teams
Calendar and schedule management support for sales team
Draft correspondence and targeted marketing to existing and potential clients
Track sales data to ensure accuracy in reporting
Coordinate new employee on-boarding
Create and implement SOP's for maintenance of employee personnel files
Contract management
General office duties
Cellarman
Jackalope Brewing Company, February, 2016 – August, 2017
Design and implemented new SOP's to ensure streamlined and effective communication between team members
Independently perform and monitor brew-house and cellaring operations according to company SOP's
Troubleshoot and optimize brewery operations for maximum efficiency
Train new employees on brew-house operations
Create and maintain company inventory through customized database
Review and implemented safety protocols as lead of safety committee
Led educational public and private tours of brewery, teaching guests about the beer making process, company history, and beer styles
Executive Assistant/ Technical Administrator
Summit Land Services, August, 2012 – August, 2015
Manipulated and maintained large amounts of data in MS Excel, incorporated a ticketing system to track work orders assigned to subcontractors
Construct databases and table relationships, recommending, creating and modifying reports to meet client needs
Trained and supervise 3 junior administrators, trained individuals on safety procedures
Complex travel arrangements and calendar management
Project management and event planning, including vendor procurement and budget oversight
EDUCATION
Sociology, BA
MSU Denver, Denver 2009
Magna Cum Laude