Christina Pike

Territory Account Manager

**** ********* ****** ** 678-***-****

Unit 202 ac81rm@r.postjobfree.com

Cumming GA 30041

Professional summary

Experienced Sales Account and Development Manager with a demonstrated and documented successful history of working in the Luxury Goods sector. Skilled in Relationship and Solution Sales, Retail Management, Product Roll-Out and Education and Leadership.

Areas of Expertise

Account Acquisition and Management

B2B Lead Generation

Customer Service and Retention

Team Leadership and Development

Skilled with CRM

Customer Focused

Sales Strategies and Planning

Financial Forecasting

Product Knowledge

Understanding of Brand Culture

Product Demonstration

Professional Experience

Unilever/TIGI Georgia and Eastern Tennessee Territory

Sales Account Manger 12/2017-Present

Maintained current accounts and prospected new acquisitions throughout existing territory. Increased account base by 60%, including complete conversions. Expanded territory from Georgia to include Eastern Tennessee. Solidified client base by establishing accountability with current and new prospects. Planned and executed training and education events on new products. Provided strategies and forecasts for territory expansion. Successful territory launch of new corporate product line. Developed and delivered sales presentations. Management of sale from booking education to placing orders. Built and maintained strategic client relationships. Maintained knowledge of all competitor products and brands.

Nordstrom - Atlanta, GA

Account Manager, Chantecaille Beaute 2014-2017

Increased sales first year in position by 35%. Nordstrom Gold Pacesetter status with $219,000 of individual sales. Promoted from Counter Manager to a newly created position of Resident Artist after only three months. Responsible for overall counter management, sales strategies and performance goals. Demonstrated commitment and ability to build customer relationships and loyalty through initiating service consultations, regular purchase follow-up and the maintenance of client files. Met and exceeded sales goals in accordance with company standards while displaying knowledgeable and professional service. Worked with management to plan and evaluate business trends, monitor inventory and suggest strategies for driving sales. Planned and executed in-store and off premise events. Organized events including corporate sponsored events, and scheduling staff and Guest Artists. Educated, taught and coached coworkers on new product launches, scheduled individual client booking, and developed sales goals for artists and freelance support.

Product Manager-Luxe Line sales and Stylist 2013-2014

Gold Pacesetter status with 164% increase against quota. First Beauty Stylist to be appointed with only three years of department experience (5 years is required), due to top sales ranking in the department. Demonstrated commitment and the ability to build customer relationships and loyalty through initiating service consultations, regular purchase follow-up and replenishment calls and the maintenance of client files.. Attended and actively participated in vendor meetings, seminars, schools, and other product knowledge and business-driving opportunities. Met with the Cosmetic Department Manager to plan and evaluate business trends and to suggest strategies for driving sales. Organized beauty events across counters for numerous national cosmetic brands.

Product Advisor- Christian Dior 2011-2013

Gold Pacesetter status in 2013. Ranked second in the multi-state region for sales. Assessed customers needs and concerns to provide a quality experience. Consistently received sales awards for exceeding sales goals. Organized and ran inventory control for the department. Organized special events for the line and department. Promoted promotional offers, communicated with customers, established new clientele and maintained contact with them, and initiated customer invites to try new products.

PMG Advertising - Fort Worth, TX

Product Specialist, Narrator and Brand Ambassador 2004-2011

Product specialist, demonstrator and corporate narrator for national and international companies. Interfaced with corporate executives, their marketing agency, and exhibit companies to help ensure smooth and successful event executions. Served as a Tour Manager, managing a team of Product Specialists for each event. Clients included Ford, GM, Nabisco and US Army.

Education

B.A.

University of West Georgia

December 2009

Awards

Nordstrom Gold Sales Pacesetter

2013

2014

2015

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