Service Maintenance

Ronnie Baker,Jr

* ***** **** *****

Owings Mills,MD 21117

410-***-****(H)

443-***-**** (C)

******.*******@*****.***

QUALIFICATION

• HVAC System,Troubleshooting,Preventative Maintenance

•Residential and Commercial HVAC, Plumbing,Electrical

•Proficient with computer software 360,Angus,Corrigo,Onesite,Coupa and Microsoft Word,Excel,Outlook

•Familiar with OSHA regulations and promotes safety with workplace

EXPERIENCE

Facilities Operations Manager Aimco 2018–Present

•Review Customer Satisfaction Survey’s with the maintenance team to continuously improve and address areas of concern

•Supervise,train and mentor the maintenance team

•Communicate assignment to the maintenance team and monitor the workload to ensure completion

•Direct,schedule contractors and perform maintenance activities

•Review,prioritize and complete service requests including Plumbing,HVAC,Electrical

•Complete all performance reviews,both mid year and year-end on a timely basis

Assistant Chief Engineer CBRE 2017-2018

•Complete assigned day to day work orders and repairs

•Respond to emergency situation as needed

•Complete weekly and monthly inspections:Fire Pump Churn Test,Fire Extinguishers,Water Fountains,Rooftop Unit and Roof,Building,Lightning

•Arrange,Oversee and Inspected the work that outside contractors have completed

•Consult with clients to schedule preventative maintenance to minimize business interruption and inconvenience

•Keep adequate supplies and tools,orders necessary materials to complete all tasks

•Perform housekeeping duties to maintain professional appearance of the property as needed

•Supervise the completion of demolition and white box of the building

Mobile Maintenance Mechanic Jones Lang LaSalle 2015-2017

•Help management maintain a high Performance Indicator (KPI) score

•Engage with management and vendors to help drive saving invitiative(l.e.stepping up to take on work to help said e on vendor cost).

•Comply with Good Operation Practice (GOP) when maintaining facility equipment from package units,RTU’s,Chillers,and Stream System

•Service and maintain EMS and BAS system to improve clients comfort,but ensure conversation goals

•Independently plan work and perform duties up and beyond norms with little supervision

•Possesses acrumen and the ability to work on latest work order system to maintain accurate record keeping

Maintenance Tech III Kettler Management 2014-2015

•Complete monthly and quarterly inspections

•Delegate contractual work to vendors as needed

•Respond to customers service requests promptly

•Organize and plan daily workflow

•On-Call emergency service and snow removal

Maintenance Tech Berkshire Realty 2013-2014

•Respond to service requests

•Install and repair appliances

•On-Call emergency service and snow removal

•Repair and Install HVAC units

EDUCATION

Lincoln Tech HVAC Service Certification 1999-2000

Randallstown High School High Diploma 1995-1999

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