PROFILE SUMMARY
●SHRM-CP and pursuing CHRP, with progressive experience in Human Resources and Administration.
●Key HR competencies: Recruitment and Selection, Performance Management, Policies Processes, HR Administration.
●Technologies: Proficient in Microsoft Office programs (Excel, Word, Power Point, Outlook), Applicant tracking system and HRIS (PeopleSoft).
CREDENTIALS
Bridge to HR (Canadian employment laws and regulations) 2019
HRPA – CHRP (Ontario, Canada) In progress
SHRM-CP (Virginia, US) 2016
Masters in Business Administration (majors in Human Resources) 2008
Bachelors (Business Administration) 2005
EXPERIENCE
Kingsway Mississauga (Real estate brokerage firm)
HR & Admin Coordinator Dec 2017 – Dec 2018
Recruitment and pre-screening blue collar contractual roles, support staff and vendors.
Undertook key administrative responsibilities by maintaining clientele databases, available inventory, organizing open house visits and general office duties.
Track and organize appointment schedules for open houses, listing presentations, showings, and closing meetings.
PISJ-ES (Top educational institute in Middle East)
Human Resource Coordinator Jan 2014 – Dec 2014
●Revised job descriptions across all levels of 25+ categories. “Shadowed” and interviewed to construct an accurate picture of the duties and skills required for each position.
●Led the recruitment process, created talent pool by job posting on internal and external job boards, application screening and assessment, managing interviews and referred shortlisted profiles. for hiring decision.
●Reduced employee turnover by 20% and increased productivity by introducing a performance management system that recognized contribution, challenged staff to accept responsibility and empowered them to make decisions.
●Arranged and managed board meetings. Prepared meeting packages for the attendees, agendas, meeting minutes.
●Reduced absenteeism to less than 2% and eliminated non-genuine sick days.
●Prepared reports and statistical information using systems and software for reporting and analysis.
●Review documents for processing HR transactions, prepared and maintained confidential records, forms and correspondences.
INSTITUTE OF BANKERS (Leading banking and financial fraternity Institution)
Senior Human Resource Officer Aug 2010 – Sep 2011
●Led a company-wide culture change process resulting in a shift in competitive mindset from regulatory to non-regulatory.
●Managed the recruitment process, crafting and posting job advertisement on various channels. Application screening and Interviews. Performed necessary pre-employment screening for hiring decisions.
●Helped build a strategic advantage by enhancing perception within the fraternity as a contributor to the community.
● Increased employee productivity by 50% and the overall efficiency of the organization by introducing processes and procedures and eliminating redundancy.
●Cut benefits costs by 16% by negotiating favorable contracts and ensuring that company did not pay for benefits for which employees were ineligible.
●Initiated revision of outdated employee handbook and developed 15 HR policies and procedures.
●Introduced new electronic and manual file systems and updated employee records.
AGA KHAN UNIVERSITY HOSPITAL (Subsidiary of AGA KHAN DEVELOPMENT NETWORK and top healthcare and education institution worldwide)
Senior Recruitment Officer Aug 2008 – Aug 2010
Consulted functional heads to assess headcount requirements, develop staffing plans and execute the process for filling in positions.
Managed the recruitment process including: writing job descriptions, managing applications database in HRIS (PeopleSoft).
Screened applicants and managed interviews includes preparing interview schedules and packages for the hiring panel, booked meeting venues and rooms and facilitated any required employment testing process.
Part of interview panels, prepared necessary letters and correspondence using templates for all stakeholders.
Extended job offers, entered data in HRIS (PeopleSoft) to process monthly payroll of the newly hired. Also maintained integrity of employee information entered in system.
CITIBANK (one of the leading global investment and corporate bank)
Human Resource Intern May 2008-Aug 2008
Managed the recruitment and selection of summer internship project for various departments across the bank.
EXECUTIVES NETWORK INTERNATIONAL (Leading executive search and headhunting firm)
Recruitment Coordinator Aug 2005 – Sep 2006
Administrative support to manage the recruitment cycle and other related processes financial clients.
Build the database with active and passive appropriately skilled individuals to meet the client’s requirements, shortlisted and performed initial screening and maintained the pool of shortlisted candidates for referrals.
TRAININGS AND WORKSHOPS ATTENDED
Canadian Human Rights Acts
Employee Rights and Discipline
OSHA (Health and Safety)
Provinces and Territories Regulations
Canadian Accessibility Laws
REFERENCES
Available upon request