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Manager Social Media

Location:
San Diego, CA
Posted:
April 08, 2019

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KELLY DECICCO

SAN DIEGO, CA *****

CELL 949:500:2211

ac81ik@r.postjobfree.com

SUMMARY:

Agile Manager able to improve applicant/candidate experience and hiring manager engagement to impact organizations. Unique background in Recruiting, Talent Acquisition, Talent Management and a successful HR Business Partner by leveraging vast agency experience: relationship management, building an employer brand, contending with competitors within industry and geography, and simply building trust. Experience includes niche markets, competitive industries and fast- growing companies, and spans start-ups, mid-market and Fortune 500. Technical Skills Include: Salesforce, PeopleSoft, proprietary databases, LinkedIn Recruiter, Indeed, Facebook, SEO for job postings and Microsoft Word, Excel. Prior experience with Taleo. WORK EXPERIENCE:

Consulting, San Diego, Orange County, Los Angeles, CA Feb 2018 – Present Talent Acquisition and Recruitment Consulting

B&B Socket Products, Corporate Recruiter, Placentia, CA Feb 2019 – Present

Method Marketing, Technical Recruiter Jan 2019 -- Present

Nestlé Skin Health, Talent Acquisition Manager, Los Angeles, CA April 2018 – Nov 2018

Hired as part of Nestlé Skin Health Integration Team to create internal talent acquisition program and operations, while integrating two company entities and cultures.

Increase hiring manager engagement by transforming reactive, short-term tactical efforts into consultative talent acquisition HR Business Partners with proactive, long-term strategies.

Boost applicant interest by driving employer branding through social media. Create/Manage processes to entice candidates and improve overall candidate experience by designing progressive onboarding processes to ensure talent management is a competitive advantage.

Help lead enterprise change initiatives: succession planning, culture transformation, talent management and talent analytics, inclusion and diversity.

Create workforce and talent insights.

Reduce costs by negotiating with job boards and vendors and renegotiating all current agreements. Ledgent Search Group, San Diego, CA Sept 2013 – Jan. 2018 Direct Hire Executive Division of Roth Staffing; full-service recruitment & staffing. Search Manager (Manager, Permanent Placement)

Manage and train a team of executive recruiters. Responsible for internal sourcing and hiring talent in candidate driven markets.

Full Cycle Recruitment including direct sourcing methods including LinkedIn, Indeed, social media, datamining past/current proprietary databases, and networking. Work to ensure recruiters generate extensive pipeline of qualified candidates to be proactive and proficient in identifying high quality talent in timely manner.

Business Development and Account Management. Train team on best practices for cold calling, sourcing, networking and social media. Coach on database mining and leveraging data.

Ensure team daily/monthly/quarterly activity goals (KPIs) are met by providing guidance and direction. Conduct weekly/bimonthly one on one and team meetings.

New system implementation, Salesforce platform and was office go-to individual, for all staff regarding usage, questions and work arounds.

Kforce Inc., San Diego, CA Oct. 2012 – Sept. 2013

Account Manager, Technology

Technology recruitment/solutions, publicly traded, and over $1 billion revenue.

New business development and account management for technology. Proven track record by generating new clients for direct hire and contracts. Full-Cycle Recruitment for all technology roles. Havas Edge, Carlsbad, CA July 2011 – Sept 2012

Full-service advertising agency; direct response digital and DRTV and a digital media planning and buying company. Human Resources, Talent Acquisition Manager

Improve applicant interest and employee engagement rates as first onsite TA Manager by creating recruiting and talent management initiatives and internal application process in Boston, Portland Los Angeles and San Diego.

Increase candidate generation by utilizing industry knowledge, internal and external contacts, job boards and social media sourcing, and external search/staffing firms creating a deep pipeline for emerging human capital needs.

Decrease turnover rates and improve employee engagement by identifying employee training needs and promotional tracks, implementing regular feedback sessions, and recognizing employee achievements. Kelly DeCicco

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Decrease vacancy rates ratios by proactive recruiting and creating internal employee referral process.

Enhance hiring manager engagement.

Enrich pre/onboarding experience by developing/implementing processes, procedures using best practices.

Mange content of career website page.

Reduce costs by negotiating job boards and vendors contracts. Robert Half Int., San Diego, CA July 2009 –May 2011 Recruiting Manager, Robert Half Finance Nov 2010 – May 2011 Branch Manager, Office Team/Accountemps July 2009 – Oct. 2010

Responsible for recruitment, interviewing, extending/closing offers, negotiating compensation packages, mentoring, managing and evaluating consultants and employees. Utilization of PeopleSoft as CRM / ATS to manage prospects, clients and candidates, using strength in datamining.

Business development and account management for Robert Half Finance, direct hire division. Consistently surpasses revenue and activity goals.

AT/OT teams hit record 52-week highs, moving office from 4th to 2nd in San Diego, with smallest prospect territory. Produce profitability during recession, creating 60% + growth in new accounts/business. Arcadian Healthcare, San Dimas, CA Oct. 2008 – May 2009 Technical Recruiting Consultant (in-house talent acquisition contract)

Hired to lead realignment of IT and IS teams including: software engineers, BAs, PMs, DBAs, QA and analytics. The Mergis Group/Technisource, (currently Randstad) Irvine, CA Feb. 2004 – Aug. 2008 Professional Recruitment Divisions of Spherion, prior to being acquired by Randstad. Manager, Recruiting & Business Development / Onsite Account Manager

Talent Acquisition Program Management for a medical device manufacturing client with two-locations. Supervise and evaluate onsite recruitment team, set activity goals related to IT, Finance/Accounting, Marketing, Administrative and Production/LI recruitment. Act as HR liaison to Spherion’s contingent workforce including employee relations, employee engagement, payroll, compliance and record keeping including EEO/diversity policies. Client ATS BrassRing, now Kenexa.

Inspire Finance and Marketing direct hire and contingent recruitment teams, through training and coaching.

Identify new potential accounts for direct hire, contract to hire and consulting engagements by cold calling, networking, referrals and leveraging new social media.

Provide KPI reports to management, Mergis and Onsite teams: time to offer, time to fill, decline/acceptance rates etc.

Companywide implementation of PeopleSoft for CRM/ ATS, including dashboards to manage KPIs. Identified as proprietary database super users.

Merritt, Hawkins & Associates (acquired by AMN Healthcare) Newport Beach, CA June 2002 – Feb. 2004 At time, nation’s largest, privately held retained physician recruitment and consultative company. Recruiting Director

Train, supervise and evaluate staff of 7 recruiters and 2 support staff. Coach on improvement of recruitment, sales and soft management/people skills, including message delivery.

Full cycle recruitment of MD/DO physicians: Anesthesiology, Family Practice, Internal Medicine, Gastroenterology, Cardiology, General and Emergency Surgery, Critical Care, OBGYN and Neurology.

Exceed individual and team revenue and activity goal, revenue from placement fees, mail campaign sales and repeat retainers.

Ajilon, Newport Beach, CA June 2001 – June 2002

Account Manager

Business development and account management for finance, direct hire and contracts. E-Commerce Processing, Irvine, CA Jan. 1996 – June 1997 & Sept. 1999 - June 2001 Merchant Services provider, 2,000+ employees.

Talent Acquisition Manager Sept. 1999 – June 2001

Manage corporate and field talent acquisition functions for corporate/HQ and field offices nationwide. Lead talent acquisition strategy to align organization’s talent with overall business objectives.

HR liaison for implementation of Recruitsoft/Taleo.

Partner with CFO & VPs to analyze talent needs, conducted impact analysis and align competencies to improve the talent selection process. Design and deliver strategic annual talent acquisition plan to senior management to achieve accurate forecasting and budgeting.

Facilitate behavioral interview training for managers resulting in consistent evaluation process and greater engagement in participation from the business. Create HR policies and procedures related to talent management and acquisition.

Manage and train teams of recruiters, including team responsible for high volume sales roles nationwide. Kelly DeCicco

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Assist in creation of compensation programs for sales, management and leadership.

Improve employee engagement insights by establishing exit interview processes and procedures. Ultimately left in 2001 when company announced they were positioning themselves to be acquired. ProxyMed, Inc., Santa Ana, CA June 1997 – Sept. 1999 Claims clearinghouse and software solution provider bridging practice management systems and healthcare providers. Account Executive

Outside Sales: foster and maintain relationships and troubleshoot issues as designated account manager. Reason for Leaving; 75% nationwide layoffs of entire work force. Returned to E-Commerce Processing. E-Commerce Processing, Irvine, CA Jan. 1996 – June 1997 Corporate Recruiter

Full-cycle recruitment, including job description creation, for corporate roles and 12 field offices (sales and administrative support) throughout the United States, traveled for in-person interviews and onboarding.

Negotiate and finalize verbal and written offers. Reason for Leaving; In 1997 followed ECP executive to ProxyMed. Returned to ECP after layoffs at ProxyMed. EDUCATION:

Bachelor of Arts, English Major, Spanish Minor

California State University Fresno, CA, 1995



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