Sales Supply Chain

Halloul Chaimaa

** *****, ******

Address: *, *** **** * ** appt 2, Casablanca, Morocco

Phone: +212 (0-663******

Email : *******.*******@*******.***

Performance Profile

Energetic, goal focused, skilled in supply chain S&OP process improvement, demand supply planning, demonstrated ability to identify improvements in the overall end to end SAP/APO processes

Polished communicator who interfaced with sales, marketing, manufacturing and customer cross functional teams .Extensive experience in conducting training sessions detailing SAP/APO processes and tools,other systems of planning ( sharepoint planning systems (CHINA/USA PLS planning system), koolog ( PLS planning system EUROPE ) and other tools of cost management, SC KPI ‘s, demand reports development

Experience

PHILIPS ELECTRONICS MOROCCO:

March 2017- Today : Demand planning manager (Africa market) ( Public/ R&H / O&I SEGMENTs)//BG PROF//& Lead projects supply improvement of Growth market ( 24 countries)( all segments ) :

Demand Planning

Prepare, align, develop& implement demand plans based on sales, marketing, F&A input ( KOOLOG & SAP APO SYSTEM) and on business trends and demand patterns

Put demand plan in a final version in KOOLOG/ SAP APO and check correctness Procurement

Analyze and troubleshoot demand related issues in a timely and accurate manner

Agree, implement and regularly review stock level and aging stock for local stock point.

Discuss regularly list of stock items with sales and marketing Cost management

Initiate and co-ordinate scrapping process and returns to vendor Reporting

Prepare MRP reports and analyze settings

Review planning accuracy reports and propose actions

Supervise demand planning team in demand management activities.

Oversee daily activities of team and provide guidance as needed.

Work with management, inventory, supply chain and sales teams in demand planning operations.

Identify demand forecast risks and develop effective mitigation plans.

Assist in developing annual budgets and cost-effectiveness initiatives.

Maintain training materials and organize trainings to team members.

Follow and enforce company rules and regulations..

Develop routine and ad-hoc demand related reports for management.

Take a lead for GR/IR clearing from SC perspective

Manage ICS reporting and controls to be up to date

BBSC reports (monthly review)

Schedule forecast review meetings with management on regular basis.

Maintain demand planning processes to improve forecast accuracy.

Work with team to plan, coordinate and execute demand planning activities.

Communication

Represent the Region in demand planning meetings and reviews (S&OP)

Communicate with Supply and GBU about lead-times and stock management

Participation in improvement projects on behalf of the region.

Lead and make effective PROF BG S&OP meetings with agreed minutes

Extensive communication with all other departments and Customers about plans

Lead and follow up of all the Growth market ( 24 countries) projects for supply chain improvement

August 2013- March 2017 : Demand and supply planner ( MOROCCO /MAGHREB (ALGERIA/TUNISIA /LIBYA)

and West Africa markets ) ( Supply chain department : LIGHTING division)

• Planning /Demand

• Prepare, Analyze and align the plans ( for 18 months) based on the data collected from sales, marketing and finance departments,

• Implement the plan finalized and approved on SAP APO system and Monitor the supply accuracy of this latter

• Implement and periodically review of the local stock MRP parameters

• Control of the PR / PO flow for the items in the local stock

• Regular Control on the open PO and taking actions on the old POs’ cleaning

• Monthly meetings held with sales / marketing and finance departments to discuss the list of inventory items

• Accurately forecast market demand

• Monitor demand plan and communicate deviations

• Regular review of safety stock levels for finished goods of A&B products

• Maintain reliable volume data as base for market financial forecast

• Map GAP closing activities to match annual targets

• Maintain baseline forecast

• Review and enrich baseline and projects pipeline

• Review key account and projects stock

• Maintain phase in/out products plan

• Maintain local allocation ( in scarcity) to customers

• Request and deploy customer service offer

• Monitor supply chain KPIs’

• Initiate and Follow up on all ( local) import operations in accordance with the carriers, brokers, customs etc.. till the landing on the local stock

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• Supply chain cost management :

• Manage slow moving and obsolete stocks (stock aging) (in quantity and value) with the F&A and business group for the provision calculation etc..

• Initiate actions with the sales /marketing and the MT team (promotions, offers etc.. ) To reduce the

stock aging level/ scrap cost and achieve the year target

• Initiate the supplier return process and demolition of obsolete items

• Bi- Monthly check on the transportation costs based on the lane chosen whether for local or export businesses

• Reports

• Prepare MRP reports and analyze the parameters of the latter

• Review on a monthly basis the FGS report to ensure the accuracy of the supply coverage vs demand ( A class products)

• Analyze the reports of the planning accuracy and proposing corrective actions

• Analyze the open PO Reports and initiate corrective actions

• Monitor the GR / IR from SC point of view and regular check on GIT reports (to ensure the annual accuracy of the supply and inventory report)

• Manage information and ICS controls to be up to date

• Reports of BBSC (monthly)

• Communication

• Represent the Region in demand planning meetings ( worldwide)

• Communicate with the worldwide supply managers and global business units on leadtime and inventory management ( for all Philips lighting range of products)

• Participation in projects improvements on behalf of the region.

• Participation in annual supply chain meeting for all Africa and Europe

• Lead the S & OP meetings with approved minutes

• Communicate to all other departments and customers on the plans approved

June 2011- August 2013: Export Sales administration manager ( ALGERIA/TUNISIA LIBYA markets ) ( Supply chain department : LIGHTING division)

• Ensure the full logistics tracking from receipt of order to delivery according to the procedures in place,

in full respect of the processing time and in accordance with current legislation

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• Monitoring and treatment of the letter of credits in coordination with the banks and the preparation of the export documentary folds to the customer for customs clearance of goods

• Resolve complaints / customer disputes

• Ensure the relevance of the customer database and ensure the update with RDM

• Ensure the open orders Handling : the Toco update .

• Escalating to the SCM / CDG any information impacting stocks and the relevance of the customer and product master data

• Ensure the customers service and international colleagues calls

• Ensure consistency of customer records

• Ensuring the back up during my colleagues absences to ensure business continuity ( other businesses: West Africa and local Morocco)

• Provide ongoing visibility of customers’ orders book precisely the orders’ status: available, in order arrival, current labeling

• Ensure better coordination with colleagues from the order desk, finance, sales,marketing, factories in the overseas, international shipping companies and providers

• Ensure the reporting and sales analysis to the finance and pay manager

• Follow KPIs’ follow up : DRM, HCT, Small Orders, Low Margin and propose / implement corrective and preventive actions.

• Participation in sales force training programs

• Member of the committee «Supply Chain LEAN Project »

LEPLASTIQUE Morocco : Sales administration

December 2010- May 2011: 6 months working in sales /supply chain department

• Prospecting new markets

• Follow up of the stock availabilities according to the customers’ requirements

• Invoicing system management

• Close communication and coordination with Finance, sales, quality, production and delivery departments

• Implementations of corrective actions regarding the SC gaps

• Management of SC KPI s’

• Control and follow up of the order processing

• Control of the after sales administration

• Customers claims management

• Outstanding debts control and coordination with the finance team

• Good Handling of « ADONIX » system

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Cofarma “ MARJANE HOLDING” : Quality control and supply chain analysis junior manager

(division : Fresh and Frozen Food)

March- June 2010 : 2 months ( Pre- employment training) ( supply chain head department )

• Quality and control management

• Quality and control team management

• Processing and follow up of Margins

• Transport cost analysis and follow up

• Processing and follow up of customers claim

• Logistic costs analysis and follow up

• KPI’s follow up

• Logistic coordinator

• Order processing and invoicing

• Good Handling of « G.O.L.D » system

AXA Insurance Morocco: Translator /interpreter

March – January 2010 : 10 months and one week working in the organization and Quantity department

(Project Atlasmed)

• Translation of all the documentations of the project Atlasmed ( overhaul of the IT information system

)( organization and quanlity entity)

• Re-writing the users guides of the SAP/FS-CD ( recovery part of the IT system) from French to English

/from English to French

• Interpreting all the meetings and conf calls held between the Management team from Portugal and

Morocco ( from English to French and from French to English )

Shell Morocco

Feb- March 2009 : 1 month training in Law department ( division: Gas explosions incidents)

Education

Chinese language center :

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2017 : (1st April : Center subscription) : Beginner level : Chinese BUSINESS language learning

ISTL ( Institut supérieur de transport et Logistique/ Higher Institute of Logistics and transport)

2009 – 2010 : Masters degree ( DDL-CERELOG degree // AFT_IFTIM = supply chain / logistics manager) in supply chain management

Business and Professional English Center

2009: Advanced 3 level in professional Business English

Hassan the 2nd University of Economics, Law and social sciences (Casablanca/Morocco)

2008: bachelor degree in Economics and management Sciences

Abdel karim LAHlou HIGH SCHOOL ( Casablanca/Morocco)

2004: baccalaureate in Experimental sciences

Core Competencies

• SAP MRP ( PR4(R3), HELIOS, APO )/KOOLOG

• S&OP sales and operational planning

• Communication with worldwide factories, marketing, supply chain and sales

• Report creation and root cause of gap analysis and Forecast accuracy fluctuation

• SAP /APO planning processes

• Supply chain Demand, supply KPI’s and metrics

• End to end supply chain and inventory planning systems

• Demand and supply planning

• Supply chain best practices

Center of Interests

• Travelling, reading, playing Piano, swimming,

Awards/Nominations

6

• PHILIPS Supply Chain Talents awards:

2014 : Award of the company talent of the year

2015 : Nominated as the Best role player of the year

2016 : Award of the company talent of the year

2016: Nominated as the Best personality of the year

2016 : Award for honoring the pillar “ Team up to EXCEL” from PHILIPS SOUTH AFRICA for the achievements of 2015

LANGUAGES

• Arabic: Native

• French : Fluent

• English : fluent

• Chinese: Beginner

• Spanish : basic notions

• Hindi: basic notions

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