Administrative Assistant Sales
Resume:
Faith Ann Tootle
Dixon, MO *****
Mobile: 573-***-****
Email: ********@***.***
Availability:
Job Type: Permanent, Term
Work Schedule: Full-Time, Part-Time, Intermittent
Desired locations:
United States - MO - Fort Leonard Wood
Work Experience:
Reality Executives
920 Missouri Ave
St Robert, MO 65584
10/2018-Present
Salary:19,760 USD per Year
Hours per week: 40
Administrative Assistant
Duties, Accomplishments and Related Skills:
Answering telephones, take messages or transfer calls by intercom, Schedule appointments and update calendars. Work with AppFolio. Handle all incoming and outgoing mail and faxes, prepare memos, invoices, or other reports, edit documents, maintain databases and filing systems, whether electronic or paper, perform basic bookkeeping. Sent out Delinquency and Eviction notices. Operate copier, fax, and other office equipment. Handle incoming rents, Security Deposits, Storage Units payments. Rent storage Units out. Manage the stockroom and keep the office clean.
Supervisors:
Rebecca Ferguson: 573-***-****
Sheena Sturdy 573-***-****
Okay to contact supervisors: Yes
Work Experience:
Outreach Consulting & Counseling Services, Inc. (OCCS)
881 Old Historic Rte. 66 Ste 1B
St Robert, MO 65584
7/2015-09/2018
Salary: 21,320 USD per Year
Hours per week: 40
Administrative Assistant
Duties, Accomplishments and Related Skills:
OCCS, Inc. is a private probation office with offices in 5 counties in the state of Missouri. Using State and Local policies, regulations and procedures we provide Urinalysis and Drug testing for clients on probation, parole, and for family services. My duties at OCCS, Inc. Provide customer service for our clients daily, create new and update spreadsheets; manage databases, process new probation intakes and enter their data in our computer system. Maintain urinalysis and drug testing supplies and reorder as needed, manage the stockroom and keep the office clean. Provide training for new Probation Officers as needed. Answering telephones, take messages or transfer calls, Schedule appointments and update calendars. Handle all incoming and outgoing mail and faxes, prepare memos, invoices, or other reports, edit documents, maintain databases and filing systems, whether electronic or paper, perform basic bookkeeping. Operate copier, fax, and other office equipment. Handle large amount of cash with weekly bank deposits. include but are not limited too; Administer and monitor daily Urinalysis testing, applying and removing PharmChek Drug patches. Collect urine specimens, label, package, and ship the urinalysis specimens off to designated labs for positive or negative results as needed for clients. Maintaining chain of custody of samples to prevent tampering or contamination. Analyze and consolidate the results received from the testing labs, prepare reports as needed and send correspondence to the Judicial System, Lawyers, or Probation Officers as required maintaining the privacy of the clients at all times.
Supervisor: Nick Huitt 573-***-****
Okay to contact supervisor: Yes
Work Experience:
H&R Block
320 Ichord Ave Ste S,
Waynesville, MO 65583
01/2013 - 05/2016
Tax Associate
Duties, Accomplishments and Related Skills:
Hired as a tax preparer specializing in investment, retirement, military and small business incomes; assisted clients in filing federal and state income tax returns in accordance with past and current tax laws. Offered financial counseling to aid clients in maximizing their personal income tax returns; assisted in the instruction of newly hired tax professionals. Utilized personal computers and software programs to extract revise and sort information from files, records, and databases. Retrieved, reconciled and resubmitted IRS and state tax rejection notices. Reconciled cash drawer on a daily basis; completing and preparing printed documents following office procedure in compliance with Internal Revenue Service and various State tax codes. Developed a close liaison with local businesses, federal and state agencies; performing follow-up actions to contact clients; increasing referrals by utilizing customer service skills and maintained a client base of 60% personal return business and over 95% company return business. Prepared tax returns for individuals or small businesses. Interview clients to obtain additional information on taxable income and deductible expenses and allowances. Used all appropriate adjustments, deductions, and credits to keep clients' taxes to a minimum. Help clients with yearly Federal and State income tax submissions and requests for tax extensions and exemptions.
Supervisor: Bonnie Bourret 573-***-****
Okay to contact this Supervisor: Yes
Work Experience:
Pulaski County Visitors Center
St Robert, MO United States
03/2011 – 06/2011
Salary: 8.50 USD per Hour
Hours per week: 40
Visitor Representative
Duties, Accomplishments and Related Skills:
Operated a multi-line phone system to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments. Greeted persons entering the establishment, determined the nature and purpose of the visit, and directed or escorted them to the appropriate staff to assist them with their requests or issues. Scheduled appointments and maintain and update appointment calendars. Heard and resolved complaints from customers or the public. Filed and maintained records. Received payment and recorded receipts for services. Operated calculators or computers to work with invoices, balance sheets, or other documents. Transmitted information or documents to customers, using computers, mail, or facsimile machine. Analyzed data to determined answers to questions from customers or members of the public. Collected, sorted, distributed, or prepared mail, messages, or courier deliveries. Provided information about the establishment, such as location of offices, employees within the organization, or services provided. Provided the public with information they requested or referring them to the appropriate staff for further assistance. Setting up refreshments, information bags for large bus tours and for new residents and selling merchandise.
Supervisor: Beth Wiles 573-***-****
Okay to contact this Supervisor: Yes
Work Experience:
Ace Services for the Defense Commissary Agency (DECA)
Fort Leonard Wood, MO United States
08/2006-09/2007
Salary: 10.00 USD per Hour
Hours per week: 33
Custodian
Duties, Accomplishments and Related Skills:
Worked as part of a team to carry out cleaning tasks to ensure standards are maintained. Ensured any repairs noticed during cleaning duties are reported to supervisor in a timely manner. Ensures cleaning tasks assigned by supervisor are carried out in a timely fashion. Utilizes proper training to clean up potentially hazardous materials or contact the appropriate authorities to handle such incidents. Carries out additional or special cleans as instructed by cleaning supervisor. Identifies appropriate cleaning materials and products to sanitize area, disinfect and deodorize according to company standards. Organizes cleaning items, disinfectants and other materials kept in storage, as well as cleaning equipment. Maintains accurate logs and records of areas that have been cleaned and schedule of regular cleaning. Uses proper signage to indicate wet flooring or other potentially hazardous situations. Liaises with clients regularly, as well as other team members, supervisor and organization leadership. Fulfills work order requests in case of cleaning or plumbing emergencies. Regularly empties trash and recycling. Replenishes supplies in washrooms, such as hand soap, paper towels and toilet paper. Follows cleaning routine and schedule as set by supervisor including sweeping, mopping, dusting, clean the living, dining, and restroom areas to ensure a safe and clean environment for the client, and engage in appropriate interaction with residents. Repair building problems, such as fix electronic devices, leaky pipes, desks and chairs, or appliances as well as paint, mow the lawn, or other maintenance projects. Sanitize drinking fountains, fixtures, countertops, sinks, and bathrooms to facilitate a clean setting that complies with state and local regulations. Pressure wash bathrooms and showers when necessary to satisfy the ordinance for acceptable hygiene. Wash interior and exterior windows to present a professional image and appearance for the client. Stock all restrooms with soap, toilet paper, and paper towels to provide amenities for patrons throughout the working day. Secure doors and window to guard against illegal entry, fire, or other damage as required for safety and security purposes. Maintain cleaning equipment in proper condition and report problems to the shift supervisor.
Supervisor: Peggy 573-***-****
Okay to contact this Supervisor: Yes
Work Experience:
Mary Kay Cosmetics
St. Robert, MO/Slidell, LA United States
09/1998-12/2005
Hours per week: 70
Beauty Consultant
Greeted customers and ascertain what each customer wanted or needed. Managed and maintained schedules. Opened and closed cash registers, performed tasks such as counting money, separating charge slips, coupons, vouchers, balanced cash drawers and made deposits. Maintained knowledge of current sales promotions, policies regarding payment, exchanges, and security practices; computed sale prices, totaled purchases and received and processed cash and credit payment. Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices; maintained records related to sales. Responsible for watching for and recognizing security risks and thefts and handled situations; recommended, selected and helped locate or obtain merchandise based on customer needs and desires. Ticketed, arranged and displayed merchandise to promote sales. Responsible for receiving payment by cash, check, credit cards and automatic debit; issued receipts, refunds, credits or change due to customers. Delivered orders for lunches, counted money in cash drawers to insure correctness. Maintained clean and orderly checkout areas. Resolved customer complaints, answered questions and provided information. Took orders from patrons, operated an electronic cash register. Work involved presenting and selling cosmetics and beauty products to individuals and or group parties. Creating spreadsheets for inventory of merchandise. Ordered and received stock; developed flyers and brochures to further the business.
Supervisor: Self-Employed
Work Experience:
Oct. 25, 1993 – Apr. 1995
Army Air Force Exchange Service (AAFES),
Okinawa, Japan,
Retail Sales, Night Video Supervisor. Perform register operations and balancing my register, Video Inventory, Stocking and shelving merchandise. Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices; maintained records related to sales. Responsible for receiving payment by cash, check, credit cards and automatic debit; issued receipts, refunds, credits or change due to customers. Delivered orders for lunches, counted money in cash drawers to insure correctness. Maintained clean and orderly checkout areas. Resolved customer complaints, answered questions and provided information. Took orders from patrons, operated an electronic cash register.
Army Air Force Exchange Service
Camp Kinser Shoppette Bldg. 1317
Jan.1989 - Nov. 1989
Knights Inn, Madison Heights, Michigan
Front Desk Clerk, answering phones, handle all incoming and outgoing mail and faxes, prepare memos, invoices, or other reports, edit documents, maintain databases and filing systems, whether electronic or paper, perform basic bookkeeping, book reservations for guest, making sure the guest get the right rooms and to make sure any problems are taken care of. Processing payments, operate copier, fax, and other office equipment /Night Auditor
Knight’s Inn
26091 Dequindre Rd
Madison Heights, MI 48071-3820
Manager: Sandy
03/2005-Present (Life Member)
President 03/05-03/06
Duties included promoting the interests of the U. S. Marine Corps, the Marine Corps League and protecting and advancing the welfare of Marines and their dependents. Help setup, run and tear down fundraisers and booths throughout the year.
Marine Corps League Auxiliary
St Robert, MO United States
Education:
H&R Block St Robert, MO United States
Certificate 11/2013
Credits Earned: 250 hours
Major: Federal and State Taxes
Ozark Technical College Waynesville, MO United States
GPA: 3.0 of a maximum of 4.0
Some College Coursework Completed
Credits Earned: 9 Semester hours
Major: Human Relations
Central Texas College Fort Leonard Wood, MO United States
GPA: 3.0 of a maximum 4.0
Some College Coursework Completed
Credits Earned: 29 Semester hours
Major: Business Management
References:
Name
Employer
Title
Phone
Lynn Payne
Mary Kay
Consultant
Mary Kay
Recruiter
Melissa Gould
Missouri Board
Probation
& Parole
Probation and Parole Officer II
ext235
Tammy Fink
Army
Community
Services
Personal
Financial
Readiness
Specialist
Nick Huitt
OCCS, Inc.
Probation Officer
Tonia Rowe
Realty Executives
Inspector
Additional Information:
Computer Literate-Excellent knowledge of Windows 8, 7, Vista XP, 10, Microsoft Word, Works, Excel, Power-Point, Social Media, Email and Internet
Knowledge of Office equipment and machines such as printers, photo-copiers, fax machines scanners, shredders and multiline phone systems. Typing: 45wpm
Contact this candidate