Casey Simpson
Louisville, KY ****7
***************@*****.***
Objective: A full time position in customer service where I can utilize my abilities and skills. Experience:
Parrot Drycleaning
Louisville, Ky
Front Counter
3/2019- Present
● Customer service, check in and out customers
● Data entry, Input customer info into computer
● Tag and ticket all product
● Cash and credit transactions
Self Employed
Louisville, KY
Housekeeper
8/2015 - 3/2019
● Performand assisted with cleaning duties as necessary.
● Serviced, cleaned, and supplied restrooms.
● Gathered and emptied trash.
● Cleaned building floors by sweeping, mopping and vacuuming them. Mike Linnig's Restaurant
Louisville, KY
Hostess/Server
4/2015-7/2015
● Greeted guest and seated them according to their preference.
● Took orders, assisted with menu selections and served customers.
● Handled cash and credit card transactions.
Humana One
Louisville, KY
Billing & Enrollment
Specialist
11/2014 - 01/2015
● Assisted members in answering insurance billing questions.
● Researched and corrected billing issues and processed refunds.
● Performed data entry to update demographics on members. Connextions
Jeffersonville, IN
Call Center Agent
12/2013 - 07/2014
● Answered in bound calls from doctors offices, pharmacies and customers.
● Checked policies to ensure procedures and prescriptions were covered.
● Assisted customers with prescription orders.
● Documented all phone calls and interaction with customers. Motherhood
Louisville, KY
Sales Specialist
05/2013 - 10/2013
● Assisted customers with purchases.
● Set up displays and priced items.
● Opened and closed store.
● Balanced cash drawer and took payments by cash and credit card. CenturyLendingCompany
Louisville, KY
Post Closing
Department
05/2008 - 04/2011
● Assisted clients and management with loan applications.
● Answered emails, phone calls, copied documents and assisted with closing procedures. Education:
Western High School
Louisville, Ky
Diploma