Employee Relations Human Resource
Resume:
Donna J. Doyle
**********@*****.***
linkedin.com/in/donna-doyle
SUMMARY:
Sr. Human Resource Specialist in Global Shared Services and Benefits. Supports the day to day operation of health & welfare plans and wellness team initiatives.
CORE COMPENTENCIES INCLUDE
Human Resources Administration Benefit Administration
Pension/401K
Microsoft Office HRIS (PeopleSoft)
SAP SAP (SRM) Supplier Relationship Mgmt
PROFESSIONAL EXPERIENCE
LEDVANCE, LLC (formerly OSRAM Sylvania)
Sr. Human Resource Specialist 2016 to 2018
Occupational Health
Managed 4 Occupational Health Risk Specialists.
Managed Short Term Disability, Family Medical Leave and Long Term Disability leaves.
Organized and lead weekly meetings with Leave Management vendor and Occupational Health Risk Specialist to review open / pending claims an issues.
Reviewed and updated policies on an annual basis.
Reviewed vendor invoices and resolve errors.
Benefits/Wellness
Co-managed in the yearly benefits open enrollment process.
Created relevant communications for all levels of employees.
Trained and assisted employees with enrollment process and benefits plans.
Managed and coordinated wellness programs (Rally through United Health Care as well a weight loss program with Real Appeal).
Analyzed usage for Care.com.
HR Liaison - Global Shared Services
Acted in a lead capacity as the liaison between the US and global administrative and benefits team. Provided direction, instruction, training and process improvement to global colleagues. Responsible for auditing transactions and ensuring data integrity. Create and update work instructions as needed.
OSRAM Sylvania – multiple assignments outlined below 1988 to 2016
Human Resource Assistant III - 2002 – 2016
Global Shared Services Implementation
Key project team member of transition and maintenance of new global shared service model.
oDeveloped work instructions for upstart global shared service team, continual maintenance post-implementation.
oTrained upstart global shared service team on US specific business processes.
oTrained local (US) workforce on transition to global shared services.
oOngoing first point of contact for global shared services on escalated tickets on unresolved issues.
HR Administration
Managed data integrity within two concurrent HRIS databases; PeopleSoft (NAFTA) and SAP (Global).
Managed employee hard files (medical, I-9, personnel, training)
Created weekly, monthly, quarterly and ad-hoc reports for HR, business partner, and peer department utilization.
Managed plant security access via maintenance of door access badging system.
Talent Acquisition
Managed all non-exempt and exempt recruiting. Working with hiring managers to facilitate the hiring process. Maintain electronic applicant tracking system enabling both plants to have both internal and external electronic applications and paperless bidding.
Managed employee on-boarding: new hire employee processing, orientation and benefit enrollment.
Employee Engagement
Organized all employee engagement events across 5 shifts: coordinate catering, staff participation and other entertainment and provide estimates from multiple sources in order to meet budgetary restraints.
Provided HR leadership as Treasurer for the Employee Association.
Benefits /Health and Wellness
Consulted and assisted employees with benefits questions and problems.
Managed and coordinated local wellness programs (open enrollment, health fairs, summer walking, winter weight loss, blood drives)
Assisted case manager and third party vendor with all leave of absences, short term disabilities, FMLA leaves and worker’s compensation claims, ensuring compliance with federal, state and internal policies. Knowledgeable of safety policy, ADA and OSHA requirements.
Generalist
Conducted employee investigations regarding complaints and disciplinary matters.
Managed employee relations in areas ranging from career choice to benefit and retirement questions.
Provided HR generalist support for two non-union locations and one Union location numbering 500+ employees ranging from division directors to hourly employees. Requiring splitting time between all locations.
Ensured compliance with all State and Federal laws and regulations as well as internal policies and procedures. HIPPA trained on employee confidentiality.
Supported/advised business partners in job selection and elimination proceedings.
Accounting Assistant - 2000 –2002
Engineering Secretary – 1988-2000
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EDUCATION:
University of Phoenix – credits earned toward degree
Cornell University On-Line Program, Ithaca, NY - Certificate Program in Human Resources Studies
Shawsheen Technical School, Billerica, MA - Diploma
PROFESSIONAL MEMBERSHIP:
SHRM – Society for Human Resources Management
NOTARY PUBLIC
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