Manager Engineering

Irfan Zaman, PMP

**********@*****.*** 858-***-**** https://www.linkedin.com/in/irfan92067

Technical Program Management

Lead Cross-functional Teams in Challenging Engineering, Management and Operations Environments

•Leverage technical and cross-functional expertise with internal and external customers globally.

•Build project plans, track engineering progress, communicate weekly status, escalate and drive issues to resolution.

•Possess a strong engineering platform for technical project management, operations and continuous process improvement.

•Excellent customer and vendor relation skills to ensure customer needs are met on time and within budget. Multilingual and extensive international exposure.

-Healthcare IT/Wireless Business Development - Engineering/ Infrastructure Management

-Wireless Technologies/Test Engineering - Operations/Deployment Management

-Carrier/Engineering/Customer Interfacing - Strategic Planning/Technical Leadership

PROFESSIONAL EXPERIENCE

Director Customer Engineering – Qualcomm Life, San Diego, CA (2017 – Present)

Drove business development for 2net implementation and 4G/5G wireless solutions for medical devices. Performed detailed analysis for 4G, 5G and IoMT technologies and roadmaps. Proposed Cat-M1/NB-IoT wireless connectivity for medical devices like CPAPs, ventilators and PERs solutions

•Led and defined comprehensive effort for Philips Respironics product differentiation involving wireless and IT setup using 2Net solution, new feature management, operational processes, DME interfacing and process flows, and integration of RPM, TCM, and CCM services.

•Devised strategies to increase 2Net market penetration 300% using ISO13485 and HIPAA-compliant solutions for new 2Net based healthcare platforms.

•Spearheaded strategic initiatives to handle increased traffic volumes due to medtech, pharma, payor / provider and RPM growth covering system capacity and operational tools, resulting in 4-fold system capacity increase.

•Architected and implemented back-end solutions, supporting clinical trials for Astra-Zenica in US and UK for 60 patients using 180 devices.

Technical Program Manager – Qualcomm Corporate Engineering, San Diego, CA

Program Management for Corporate Engineering Projects in the areas of Real Time Location Services (RTLS) and

5G/Internet of Things (IoT). Interacting with OEM and Test Equipment Service Partners

•Initiated a test platform loaner program enabling 15 Qualcomm partners to borrow hardware to test new features like NB-IOT, Cat M1, LTE-U, and CDMA-less configurations

•Performed detailed business case analysis and assisted in 20 trials and internal deployments for implementation of Nataero RTLS in EMR, healthcare, and engineering lab setups, enabling 120K units for RTLS tracking.

Technical Project Manager - University of California Health Sciences, San Diego, CA (2016 – 2017)

Led diverse range of healthcare projects involving new solutions implementation, new clinics integration, hosting and technical evaluation in hospital and ambulatory environments. Interfaced with vendors, customers and stakeholders. Communicated bi-weekly project status and top issues for major projects to UCSD-HS IT executives.

•Evaluated IT system architectures and created cost models for Epic Electronic Medical Record (EMR) implementation and integration, resulting in process that was used to integrate 5 clinics into UCSD-HS setup.

•Served as project manager for deployment of new platforms like CareFusion’s Smartworks, Alaris and Pyxis solutions and Capsule Technology’s SmartLinx, Neuron and Axon solutions in 2 major UCSD-HS hospitals.

•Created a hospital IT merger process projected to achieve a $1.5M in cost savings over 5-year period for UCSD-HS with UC Riverside and El Centro Regional Medical Center.

Qualcomm Incorporated, San Diego, CA

Senior Staff Engineer - Technical Manager, Qualcomm CDMA Technologies (QCT) (2007 - 2015) Optimized and tracked $30M of capital expenditure budget and 624 personnel for entire Global Test Organization.

Planned and managed test equipment, network setup, hardware usage, resources and test strategy for multiple chipsets and OEM specific devices. Communicated weekly feature status and top issues to division executives to convey progress of technical features implemented in different chipsets.

•Defined strategic approaches to maximize test productivity against restrictive budgets in competitive market through detailed analysis across 40 product-line chipsets each fiscal year, enabling executive management to prioritize mission-critical resources.

•Increased productivity 10% and saved $1.5M in hardware costs by initiating process for ordering, tracking, and distribution of 2.2K+ test phones across 4 international test sites.

•Translated test requirements to build test project plans, monitoring testing and escalating and driving resolution to issues. Achieved 35% reduction in undetected customer issues by initiating and managing SR-CR analysis process to discover coverage gaps in chipset testing.

Sr. Project Manager, Qualcomm Internet Services, San Diego, CA (2003 –2007)

Led the bring-up efforts of new operator server infrastructure using the Qualcomm BREW platform to develop mobility applications for cell phones. Resolved operational, networking, billing, new feature deployment and training issues for MVNO and hosted operators like Alltel, Metro PCS, Western Wireless and Cricket Communications. Worked with Product Management on First Implementation of new features in a test environment.

•Collaborated with Engineering, Corporate IT and Operations to define requirements. Formalized Test Plans and processes to monitor and control new operators on the BREW Network, making deployments 20% faster.

•Created and implemented System Architectures for 12 Operators.

•Formulated Cost Models for 20 RFPs and RFIs for BREW Sales and Business Development Teams.

ADDITIONAL RELEVANT EXPERIENCE

Qualcomm Incorporated, San Diego, CA

•Sr. Operations Manager

•Sr. Manager, Systems Engineering

•Sr. Engineer / Telecommunications Engineer

TECHNICAL SKILLS

•RF Link Analysis, Digital, Cellular and Data Communications Engineering, Testing, and Troubleshooting

•Cellular V2X architectures and use cases, ADAS, DSRC

•Healthcare Regulations: HIPAA, GDPR, 510(k) process, FDA device classification and approval process

•Test Equipment: Agilent 8960, Anritsu 8820, Aeroflex, Qualcomm test tools like QPST, QXDM

•Microsoft Office, Project and Visio. Canvas. JIRA by Atlassian, CR – PRISM

EDUCATION

MS in Electrical Engineering with emphasis in Communications & IT

University of Texas, Arlington

BS in Electrical Engineering, minor in Biomedical Engineering

University of Oklahoma, Norman

PROFESSIONAL DEVELOPMENT / AWARDS

•PMP Certified - December 2015, currently pursuing Six Sigma Certification

•Certificate in Management Skills Program - University of California, San Diego

•Certificate in Project Management, Finance and Accounting for non-business majors

•Transition in microelectronic fabrication from the 22nm node to the 14nm node, FinFET Technology

•1G to 5G Mobile Communications, Small Cells and SON Networks

•QUALSTAR AWARDS – OmniTRACS NOC bring-up and support, Sprint Deployments, Disaster Recovery Leadership, Windows Phone Test Lead, Hosted Infrastructure Leadership, Trade Show Demo Planning and

Implementation.

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