JENNIFER ALDANA
403-***-**** • ***************@*******.***
SUMMARY OF QUALIFICATIONS
Exceptional Phone Etiquette & Management of multiple phone line systems
Strong computer skills with experience in Microsoft Programs and more
Competent and well versed with all basic administrative and front desk duties (faxing, filing, mailing, calendar/appointment management, attending to clients) etc.
Familiarity with arranging and preparing meetings (taking meeting minutes), booking travel arrangements (executive assistant duties)
Cashier confident, managing financial transaction, re-imbursements, third party payments etc.
Customer Service Oriented with a sales and Marketing background
Comfortable with maintaining stock and inventory, ordering supplies and dealing with Vendors
Over 9 years of Reception and Administration Experience
CORE COMPETENCIES:
Organization
Solution oriented
Analytical Thinking Process
Building & Maintaining Relationships
Communication
Time Management
Stress Relief
Meeting Deadlines
Innovation & Growth
RELEVANT EXPERIENCE:
Cuddington Residential Services
Administrative Assistant/Receptionist:
-Managed all incoming and outgoing phone calls, providing clients service
-Scheduled Work Calendar adding and cancelling jobs/appt’s as needed
-Created and updated Work Spreadsheets & Documents to improve organization
-Handled Media Requirements (Website, facebook)
-Account management, payroll and financial tracking
Jan 2018- Dec 2018
Scotia Global & Wealth Investments
Administrative Support Assistant:
-Organized and re-filed entire client database for a recently moved Investment Advisor
-Maintained detailed notes and transaction records for all Clients
-Handled large amounts of financial transactions within Client Portfolios
-Maintained an organized schedule to achieve a stress free environment
March 2015- June 2015
Investors Group
Administrative Assistant:
-Developed strong recruiting skills to find suitable future Financial Advisors for our Divisions team and personally mentored, assisted them with training and registered them for all required training and certification requirements
-Meticulous file maintenance regarding all client transactions and personal information
-Arranged all Travel, Training, event planning etc. for division director, recruits and Team.
March 2013- Nov 2014
Land Rover/Jaguar (Car Dealership)
Administrative Assistant:
-Managed Payroll for all mechanics, sales and management staff
-Maintained organized Inventory Reports for each Department and ordered required supplies as needed from Vendors in a timely manner
-Organized events throughout the year (tournaments, charity, Christmas etc.)
-Maintained calendar and attendance records for all staff
Mar 2012- April 2013
Kramer Mazda
Front Desk Manager, Sales Rep and Delivery Manager
-First point of contact for all clients and Staff
-Assisted all clients via phone or in person and directed them to appropriate departments and staff
-Developed relationships with clients throughout the sales process of their vehicle purchase and in charge of making sure vehicles were ready for delivery.
-Meticulous attention to detail in regard to paperwork being in order and all legalities handled in an efficient manner
-Handled client payments and deposits for services and purchases.
OTHER EXPERIENCE:
Jan 2008- Mar 2012
La Vie En Rose (Signal Hill)
Customer and Sales Specialist:
-Understanding & efficiently meeting Client needs and demands
-Cash management and financial transactions
-Above average Sales achievements and client retention
Feb 2018- Present
Petland (Westhills Mall)
Customer and Sales Specialist:
-Attending and assisting both client and animal needs
-Providing detailed explanations to clients regarding their animals and assisting them to understand their pets needs and health.
-maintenance of all animals in store (feeding, cleaning, monitoring health)
Dec 2016- Jan 2018