Project Manager
Resume:
Srikar Kunduru
Education
Institute of Mechanical Engineers Mumbai, India Dec 2000
B.Tech. in Mechanical Engineering
Work Status: Green Card
Certificates: CSM
Experience
• Over 17 yrs of rich experience in IT Industry which includes Insurance, Healthcare,Banking, Investments, Automobile, Utilities, Telecommunications and Manufacturing sectors
• Managed daily project team activities including progress, customer interactions, issue resolution and issue escalation.
• Exposure to the full cycle of software development including Requirements Analysis, Program Design, Development, Unit testing, System Testing, Integrated Testing, Maintenance, Implementation into production and Documentation.
• Extensive experience in working in an onshore/offshore model and implemented excellent process to produce round the clock productivity and gaining customer confidence in that model.
• Managed all 67 CRIS BSS Billing Applications
• Managed an average budget of 4M per year
• Communicated with stakeholders, team members and other project managers on
project status, including progress, risk and any issues that may have an impact on
project delivery
• Ability to analyze client requests and produce Requirements, Specifications and relevant process flow diagrams for new business process and enhancements for internal and external use.
• Expertise in handling large complex projects
• Worked in Agile, Lean, Scaled(Safe),ESDM & Waterfall Methodologies
• Worked on range of different project sizes and types and provided functional and technical expertise to support and meet project objectives on time
• Develop a work plan to achieve project milestones by coordinating work of staff, partners and vendors to produce content and functionality
• Strong coding, troubleshooting, designing, planning and documentation skills
• Excellent oral communication and written skills.
Projects:
Anthem BCBS Norfolk, VA Aug 2018 to Till date
Scrum Master
• Manage daily project team activities including progress, customer interactions, issue resolution and issue escalation.
• Managed two Pega CRM scrum teams Brainiacs & Maestros.
• Manages project budget, identify and mitigate project risk.
• Conducted Agile Scrum calls, reviewed story cards, Sprint Planning and Sprint retrospective meetings
• Manage the customer relationship, including status meetings, gathering customer requests, maintaining customer satisfaction and status reporting.
• Attended PI events, prioritizing projects by discussing with business and RTE, provided team Load and Capacity details.
• Manage timely presentation and completion of deliverables.
• Used Jira, AgileCraft, Confluence and Clarity tools
• Managed scope change process and providing estimations for new projects
IBM Jan 2017 to Aug 2018
Project Manager/Scrum Master
Centurylink Monroe,LA
• Makes project staffing decisions based on project priorities, resource skill set, availability and professional development opportunities.
• Manage daily project team activities including progress, customer interactions, issue resolution and issue escalation.
• Manage project budget, identify and mitigate project risk.
• Conducted Agile Scrum calls, reviewed story cards, Sprint Planning and Sprint retrospective meetings
• Manage the customer relationship, including status meetings, gathering customer requests, maintaining customer satisfaction and status reporting.
• Developed and executed project work plan according to project scope, deadlines, client needs and resource staffing.
• Manage timely presentation and completion of deliverables.
• Involved in all phases of project managements process like Initiating, Planning, Execution, controlling and closing.
• Managed scope change process and providing estimations for new projects
Nationwide Insurance Company Sep 2015 to Dec 2016
Project Manager/Scrum Master
• Develop and manage all project activities include project timeline definition, risk analysis and resource management
• Developing and monitoring project budget
• Handling production support team
• Managing Development and Testing teams
• Conducting Daily huddles and problem solving sessions
• Monitoring and execution of all deliverables
• Managed internal and external consultant resources and making sure the project team has the necessary skill sets to complete the project
• Establishing the project’s overall critical path and ensuring that all project phases adhere to the agreed-upon timeline
• Assisting project team in troubleshooting and finding solutions to unforeseen issues
• Communicating with stakeholders, team members and other project managers on project status, including progress, risk and any issues that may have an impact on project delivery
• Managing customer expectations and proactively closing expectation gaps
• Taking ownership of, managing and obtaining approvals for all change requests, particularly regarding scope and budget
• Ensuring that project team is adhering to all standards and processes as defined by clients
• Planning major project phases and establishing project success factors with input from team leads and senior team members
• Managing and evaluating team members as well as overseeing additional consultants and subject matter experts (SMEs) as appropriate
• Prioritizing issues for resolution, hold or escalation
MAPFRE INSURANCE COMPANY, Columbus, OH May 2012 to June 2015
Project Manager/Scrum Master
• Manage daily project team activities including progress, customer interactions, issue resolution and issue escalation.
• Manage project budget, identify and mitigate project risk.
• Manage the customer relationship, including status meetings, gathering customer requests, maintaining customer satisfaction and status reporting.
• Developed and executed project work plan according to project scope, deadlines, client needs and resource staffing.
• Manage timely presentation and completion of deliverables.
• Involving in all phases of project managements process like Initiating, Planning, Execution, controlling and closing.
• Managing scope change process.
• Makes project staffing decisions based on project priorities, resource skill set, availability and professional development opportunities.
• Before Implementation giving presentation to stakeholders and agents
• Conducting lessons learned sessions.
• Conducting project meeting and sending the status reports
• Conducting Agile Scrum calls, reviewing story cards, Sprint Planning and Sprint retrospective meetings
• Experience in managing complex/large size team(size 15+)
Nationwide Insurance Company Jun 2009 to May 2012
Project Manager
• Develop and manage all project activities include project timeline definition, risk analysis and resource management
• Monitoring and execution of all deliverables
• Managing internal and external consultant resources and making sure the project team has the necessary skill sets to complete the project
• Establishing the project’s overall critical path and ensuring that all project phases adhere to the agreed-upon timeline
• Assisting project team in troubleshooting and finding solutions to unforeseen issues
• Utilizing development methodologies such as System Development Life Cycle (SDLC) to facilitate project fulfillment and delivery
• Developing and monitoring project budget
• Conducting Sprint Planning, Daily Scrum calls, Sprint Review and Sprint Retrospective meetings
• Communicating with stakeholders, team members and other project managers on project status, including progress, risk and any issues that may have an impact on project delivery
• Managing customer expectations and proactively closing expectation gaps
• Taking ownership of, managing and obtaining approvals for all change requests, particularly regarding scope and budget
• Ensuring that project team is adhering to all standards and processes as defined by clients
• Planning major project phases and establishing project success factors with input from team leads and senior team members
• Managing and evaluating team members as well as overseeing additional consultants and subject matter experts (SMEs) as appropriate
• Prioritizing issues for resolution, hold or escalation
Enternet Business systems Edison, NJ Jun 2007 to Jun 2009
Lead
Vanguard Investments Company
• Preparing estimations for new MER`s
• Modifying the existing Cobol/Proc wherever needed
• Coding new Jobs using JCL.
• Using NDM transferring mainframe files to other application server
• Scheduling the jobs using CA7
• Prepared design documents for new clients data merge
• Preparing Technical specifications
• Converting the New client data into the VPAS(Vanguard pension administration system)
• Involved in Weyerhaeuser, Georgia pacific, Nicor, Phillips etc client conversions
PNC Bank
• Debugging the COBOL/DB2/CICS programs which used in batch cycle by using the Endeavor
• Documented the entire job flow in the system
• Debugging the COBOL programs which used in batch cycle by using the Endeavor
• Writing SAS programs wherever needed.
• Rebuild the TCS4 Region
• Prepared templates for clarity to maintain release documents
• Prepared new client acquisition documents for AMTRUST
• Actively involved in Mercantile, sterling bank acquisition
• Adding new pensioners name in omnipay as per the sunguard request
Capgemini Consulting & Outsourcing LTD,Bangalore,India Aug 2004 to May 2007
Sr Consultant
GM
• Writing the new Cobol/Db2 Programs which executes in the Batch cycle
• Writing the new Cobol/IMS Programs using with TELON.
• Modifying the existing CICS programs wherever needed.
• Coding new Jobs using JCL.
• Debugging the COBOL programs which used in batch cycle by using the Endeavor
• Enhancing the existing stored procedures
• Ingres Replication process from production environment to Model office environment
• Developing the Stored Procedures in DB2 Development center.
• As an Incident Manager keep tracking of all GM application support tickets using tool EARS.
• Providing continuous support whenever any production job fails. This requires analyzing the problem and giving solutions as soon as possible.
• Onsite-offshore team coordination
• By using the Change management tools involved in migrating the components from the non-production region to the Production region.
TXU Utilities
• Writing the new Cobol/Db2 Programs which executes in the Batch cycle
• Involved in migrating the developed code from Non-Production region to the Production region using the change management tool CHANGEMAN
• Performed the role of production support as primary contact for production jobs
• Responsible for analysis, design, development and debugging DB2 stored procedures using DB2 Development Center.
• Created the LLD and technical specs for the new programs
• Preparing Analysis documents
• Documented job flows using Microsoft Visio for user community.
Keane India, Hyderabad June 2001 to Aug 2004
Team Member
Carrier
• Gathering the business requirement from the client about the Automobile of the business.
• Prepared design documents
• Preparing estimations for new MER`s
• Preparing Analysis documents
• Onsite-offshore team coordination
• Enhancing the business logics in the existing Cobol programs.
• Performance tuning to the long running jobs
• Writing the new Cobol/Db2/IMS Programs which executes in the Batch cycle
• Modifying the existing CICS programs wherever needed.
• Coding new Jobs using JCL.
• Debugging the COBOL programs which used in batch cycle by using the Endeavor
• Preparing the Design documents for RM & BK.
• Writing new COBOL/DB2/VSAM programs
• Using Teradata utilities to load the tables
• Preparing weekly status reports
Skills COBOL,VSAM,DB2,IMS DB/DC,CICS,SAS,TSO,TERADATA,BTEQ,EARS,CA-7,UNIX,SQL, PEGA,FILE-AID, XPEIDTOR, INTERTEST, ENDEAVOR, CHANGEMAN,SPUFI,QMF,MS PROJECT,CLARITY,CAAC, PLUTORA,SPLUNK JAVA,JSP,XML,RUBY,QTP,QC,POWERPOINT,HP ALM,SQUISH,NDM,FTP,PL/SQL,NAVIGATOR, RUBY,JIRA,CONFLUENCE & SERVICE NOW.
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