Desktop Support Test Cases

Gregory Wells Jr.

KEY QUALIFICATIONS

• Quality Assurance/Control Specialist/Test Tools Administrator: with more than 20 years of solid hands on experience with a background in information systems and the application of IT to business solutions

• Additional experience includes data warehousing, FDA Validation and disaster recovery, as well as thorough knowledge of hardware.

• Special interests in manual or automated software testing, client/server applications, testing web based applications and security testing

• Possesses exceptional leadership, analytical, interpersonal, and communication skills

• Tools Administrator of HP/MF ALM, FDA validated instance of ALM, Jira, Qtest and ValGenesis EXPERIENCE:

Testing Tools Administrator: Cardinal Health Inc., July 2016 - Present

• HP/MF ALM: Install ALM, Access for users, version control, fitting tools issues, writing custom reports, tool governance, work with vendors, link project to Jira (using ALM Octane)

• Validated instance of ALM: Version control, create new validated project, access to the only validation leads (validation testers), created custom reports, train new users on the validated instance of ALM.

• Jira: Access for users, version control, fitting tools issues, writing custom reports, tool governance, work with vendors.

• Qtest: Access for users, version control, fitting tools issues, writing custom reports, tool governance, work with vendors, link projects to Jira

• ValGenesis: Moving the validate instance of ALM into ValGensis Quality Control Program Lead, Cardinal Health Inc., Sept 2011 – July 2016

• Oversee all testing for the Opti-Freight Program

• One or more Quality Control Test Lead reporting to me

• Create a Test Schedule (tasks, dependencies and assigned team members)

• Review the test cases and test data generated by the Testers

• Assign tasks to the Testers based on the software test plan

• Writing and/or review all Test Plan for the Opti-Freight Program

• Test Estimate for the Opti-Freight Program

• Oversee 4 project that are worth 4.2 million dollar in FY11 Quality Control Team Lead, Cardinal Health Inc., July 2004 – Sept 2011

• Lead Testing team of 10 or more testers

• Writing project plans, test scripts and conduct QA to diagnose logical work of servers, databases, and network, studying behavior of bandwidth. Developed master plans and test cases for analytical investigations of problems, using special and traditional software diagnostic tools.

• Test embedded web page objects such as COM objects (Active X), Java applets on client side, and Java scripts, VBScripts, and Active Server Pages on server side. 5867 Half Moon Lane

Galloway, Ohio 43119

Phone: 614-***-****

Email: **************@*****.***

• Full testing of many features including GUI, ordering systems, reporting systems, billing systems, and password security.

• Use business requirement, system requirement, process, and data flow in test plan formulation to determine expected results and test cases.

• Impact analysis of changes that may affect production applications.

• Understand technical issues and the implications on the business and communicate them with other operating departments within the business.

• Responsible managing the testing for multiple, simultaneous projects, and works with development/project teams in different locations.

Quality Control Automation Specialist, Cardinal Health Inc., June 2003 to July 2004

• Responsible for creating, updating, and automating test scripts for over forty-six applications.

• Expertise in creating automated scripts using WinRunner.

• Understanding of Quick Test Professional (QTP).

Quality Control Specialist, Cardinal Health Inc., January 2001 to June 2003

• Test embedded web page objects such as COM objects (Active X), Java applets on client side, and Java scripts, VBScripts, and Active Server Pages on server side.

• Full testing of many features including GUI, ordering systems, reporting systems, billing systems, and password security.

• Logged the defects and retested the defects that were raised during the testing.

• Used Quality center for logging the defects and requirements mapping.

• Involved in creating Test cases, Test Scenario’s using Mercury Quality Center

(Formerly known as Test Director)

• Involved in Modifying the existing Test cases and Test Scenarios based in Quality center.

• Involved in testing the projects individually as well as in a team.

• Worked in the Mainframe Environment, Web Based Testing and Database Testing Desktop Support Specialist, Cardinal Health Inc., March 1999 to January 2001 TECHNICAL SKILLS

• Programming: WinRunner, QTP, UFT

• Operating systems: Windows 95/98/NT/2000/XP, FoxPro, MS DOS and .NET

• Networks: Windows NT Server/Workstation, Windows 2000 Professional/Server, Oracle and SAP

• Applications: TestDirector, ALM, JIRA, QTEST StarTeam, Microsoft Office 97/2000, Adobe Photoshop and Visual SourceSafe.

EDUCATION

• A+ Certification, Cardinal Health, Dublin, OH, 2000.

• FDA Validation Training (Software Quality)

• Advanced Information Analysis and Database Administration Certification, US Army, 1993.

• Benjamin E. Banneker High School, College Park, Georgia, 1992.

Contact this candidate