Employee Relations Store Manager

ROMIKA D. WATSON

Phone: 504-***-**** Email: ***************@*****.***

Committed to serving others and seeking out the best team members to coach and support them along the way. A "Passion for Perfection" and a "Passion for Service”! A passion for staffing qualified personnel; ensuring employment statute compliance; overseeing all aspects of training program direction, implementation; administration; and employee relations coaching, counseling, and discipline.

EXPERIENCE

MAY 2016 – PRESENT

STORE MANAGER (AREA ONBOARDING TRAINING MANAGER), SUNGLASS HUT

Manage and motivate a team of 15 to increase 15% in sales over previous year and decrease in merchandise loss under company standards of 1.0%. Participate in and monitor safety committee in compliance with loss prevention Standards of Operations (SOP). Practice positive employee relations, including coaching, counseling, and discipline. Manage all personnel files, resume and application files.

NOV 2012 – JAN 2016

STORE MANAGER, FRANCESCA’S COLLECTIONS

Retained store staff of 20 by effectively training and coaching, resulting in 9 internal promotions through our succession management plan. Recommend and/or approve all employee transitions, new hire, transfer and promotion. Responsible for counseling, planning, monitoring, and appraising job results. Developed and tracked effectiveness of training programs.

MARCH 2009 – NOV. 2012

STORE MANAGER (AREA ONBOARDING TRAINING MANAGER), BAKERS FOOTWEAR

Executed all HR functions, including: strategic planning, organizational development, staffing, training, benefits administration, employee relations, management development, and performance management. Reconstructed the recruiting process with an emphasis on hiring the best possible candidate more effectively. Develop managers for future advancement.

JUNE 2005 – DEC. 2008

HUMAN RESOURCES/ADMINISTRATIVE ASSISTANT, NURSES HAVE OPTIONS MEDICAL STAFFING AGENCY

Maintain thorough and current knowledge of all Human Resources/employee regulations and laws and ensure that the property is complying. Implement policies and programs to guarantee compliance. Communicate new policies, information, and directives to all employees.

Instruct staff in interpretation of HR policies and procedures. Ensure staff’s compliance with HR policies and procedures. Coordinate and monitor recruitment, screening and reference checking of all non-exempt personnel. Recruit, interview and recommend all exempt personnel. Maintain employee benefits programs. Update and submit required reports in a timely manner.

EDUCATION

2010

BACHELOR OF SCIENCE, UNIVERSITY OF PHOENIX

2019

MASTER OF BUSINESS ADMINISTRATION, CAPELLA UNIVERSITY

SKILLS

Microsoft Office Suite

Microsoft SharePoint 2010

Microsoft Word, Excel & PowerPoint

Orientation & On-Boarding

Staff Recruitment & Retention

Performance Management

HR Policies & Procedures

Training & Development

Organizational Development

Records & Office Management

Conducting Evaluations

Kronos Time System

ADP Workforce Now

REFERENCES

Furnished available upon request

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