ROYA RASHIDI (CHRP)
** ********* *****, 416-***-****
Richmond Hill, ON ************@*****.***
Canada, L4E 0C5
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Professional Profile
I am a well-organized and highly motivated human resources professional with over nine years experience performing variety of HR related duties, who is also recognized by the proven analytical organizational skills along with the committed team work. I have strong communication and interpersonal skills with ability to work under pressure, meet tight deadlines, perform multiple tasks in fast-paced environment and diffuse tense situations. I am looking for a challenging Human Resources position where my professional experience, knowledge, and skills will help drive organizational performance and success. Professional Work Experience
Talent Acquisition Coordinator May 2018 – April 2019 TD Bank, Markham, Ontario, Canada
• Review requisitions submitted through TD Opportunities and liaise with Recruiters for distribution of search approach.
• Review and process internal and external hire form requests, as well as provide approved offer letters to the talent acquisition partners or hiring managers.
• Liaise with the onboarding team who manages the new hire fulfillment process. This involves the background check process with our vendors.
• Respond and support with inquiries regarding new hires and internal job changes.
• Consistently exercise discretion in managing correspondence, information and all matters of confidentiality, as well as escalating issues where appropriate.
• Take initiative to identify and recommend improvements in own job function, research and/or investigate issues requiring resolution in order to execute on assigned tasks.
• Prioritize and manage own workflow to ensure quality and efficiency in candidate’s onboarding process. Research and Teaching Assistant September2015- April 2018 York University, Toronto, Ontario, Canada
Human Resources Recruiter September 2014- September 2015 Better Labor Company, Toronto, Ontario, Canada
• Contacted clients regularly to establish and maintain effective working relationships in order to maintain and improve company’s customer satisfaction.
• Recruited and recommended suitable candidates to client organizations in order to satisfy their staffing needs in a timely manner.
• Interviewed applicants to obtain information on work history, training, education, and job skills in order to compare their qualifications to job requirements and find the most suitable candidate for the vacant position.
• Supported the recruitment/hiring process by sourcing qualified candidates through the database, internet, social media, referrals and direct sourcing including head-hunting, as well as performing background and reference checks, and issuing employment contracts.
• Updated various employee records in HRIS, such as: new hires, terminations, status and location changes, promotions, demotions, address changes.
• Acted as the main point of contact for job applicants, providing consultation and follow-up at each phase of the recruitment process to ensures a positive and professional experience for each candidate.
• Researched and analyzed to prepare reports on a wide range of employment related issues. ROYA RASHIDI (CHRP)
21 Brumstead Drive, 416-***-****
Richmond Hill, ON ************@*****.***
Canada, L4E 0C5
2
Human Resources Manager April 2007- May 2012
Nasr Real Estate Agency, Tehran, Iran
• Prepared and designed job postings and advertisement to recruit the best candidates for vacant positions.
• Screened and identified suitable candidates for interviews by corresponding to the high volume of candidates’ requests (over 30 requests daily) efficiently in person, by phone or through email.
• Conducted situational and behavioral interviews based on the job descriptions to find the most suitable candidates for the vacant positions.
• Developed and delivered training on HR-related topics to management, supervisors and employees.
• Participated in the implementation of HR programs, policies and projects, providing input on design and implementation as required, to ensure programs meet client needs.
• Reviewed HR related requests and employee record transactions from clients to ensure that company policies and processes are adhered to.
• Provided consultation in the areas of compensation, performance management, talent management, recruitment, job evaluation, and change management.
Human Resources Coordinator March 2003- March 2007 Iran Tour Company, Tehran, Iran
• Performed all the recruitment and selection tasks from job advertisements, pre-screening, conducting interviews, reference and back ground checks in order to find the most suitable candidate for the vacant position.
• Conducted organization-wide needs assessment and identified skills or knowledge gaps that need to be addressed; within 6 months enhanced organizational profits and performance.
• Scheduled and coordinated training programs for employees based on the need analysis findings; within a year improved customer satisfaction goal.
• Assessed instructional effectiveness and summarized evaluation reports determining the impact of training on employee’s skills and customer satisfaction.
• Conducted 20 performance appraisal interviews every 3 months to identify and analyze training needs and develop a training recommendation plan that enhanced customer satisfaction. English Translator, Instructor and Academic Supervisor (Part-Time) June 2003- August 2011 Simin Educational College, Tehran, Iran
English Instructor (Part-Time)
Khazra High School, Tehran, Iran September2009- July 2010 Iran Australia Educational College, Tehran, Iran May 2010- July 2012 Education
Certified Human Resources Professional (CHRP) October 2016- Current PhD, Human Resources Management September 2016- Current York University, Toronto, Ontario, Canada
Master of Strategic Human Resources Management September 2012- March 2014 University of Wollongong (Dubai Campus)
WES Credential (Canadian Master Degree)
B.Sc. English Translation September 2003- June 2007 Kar University, Qazvin, Iran
Additional Skills
IT (Software) skills: Proficient in HRIS (Taleo, People Soft, Work day), Microsoft Office (Word, Excel, and power point) Foreign languages: Persian (Fluent), English (Fluent), French (Conversational)