Office Assistant Customer Service
Resume:
Nyasha
Cooper
**t The West Mall
****.******@*****.***
LinkedIn Profile
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My volunteer experience in combination with my work has earned me a total of of 4yrs and 3 months experience with customer service and office administration. In addition, I am passionate about challenging myself and working with clients to provide an excellent experience.
Skills
Goal oriented
Computer literate
Conflict resolution
Team player
Adaptability
Attentive
Microsoft Office
Excellent oral & written communion
Experience
JUNE 2014 – JANUARY 2019
Office Clerk / Condominium Corporation No. YCC 26
Achievement: Reopened a community cultivated library
Responsibilities: Provided assistance to the executive staff and team members. Compiled, copied, sorted and filed records of the office activities and business transactions. Scheduled appointments. Managed incoming courier items and mail. Co-ordinated and scheduled meetings. Responded to incoming mail and prepared outgoing mail. Managed phone lines and took massages. Greeted clients.
FEBUARY 2016 – APRIL 2016
Volunteer / Haven on the Queensway
Responsibilities: Booked appointment for clients. Entered clients visits into the Daily Bread database with precision. Addressed clients requests timely and efficiently. Assisted in balancing services in accordance to each client’s needs. Provided information relating to the Haven’s programs and services to clients. Recorded customer information in company database. Monitored reception desk.
Education
OCTOBER 2018
BAS in Justice Studies/ Guelph University
Graduated with honours. Key courses include: Investigative techniques and Public sector management.
OCTOBER 2018
Diploma in Community & Justice Services / Humber College
Graduated with honours. Key courses include: Conflict resolution and Community building practices.
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