HR/Senior Recruiting Consultant

SUSAN HEYBL

Santa Maria, CA ***** · Mobile: 805-***-****

*****@***************.*** · linkedin.com/in/susan-heybl-8859431

Summary

A Talent Acquisition & Organizational Development Consulting Professional with more than 15 years experience in recruiting, developing, managing and consulting individuals and teams in performance improvement programs. Executive level success in training development, retention planning and implementing effective recruitment strategies. Proven success to motivating multiple groups to achieve corporate and personal objectives. Exceeds client and company expectations consistently.

Compensation

Full Cycle Recruiting

Client Engagement

Training & Development

Development Planning

Executive Interface

Multiple ATS Systems

Building Positive Cultures

Team Leadership

Succession Planning

Employee Relations

Assessments

Professional Experience

HR COACHING TOOLS 2002 - Present

Principal Consultant, Santa Maria CA

Extensive experience in technical and non-technical recruiting and on-boarding individuals at all levels within an organization. Coach, influence and partner with leaders to increase talent, performance and engagement. Managing Partner of a job suitability assessment used for selection, development, succession planning and performance benchmarking.

Remote RPO Contract Senior Recruiter for several different clients: engage passive talent and position the organization as an employer of choice in functions such as Quality, Engineering, IT, Finance, HR, Marketing, Sales, Cyber Security, Operations, and Program Management.

Drive the recruitment process for senior business leaders – coaching and guiding mangers throughout the process. This includes creating interview guides, feedback forms, owning interview planning and debrief sessions and coaching interview teams on behavioral-based interviewing techniques.

Contract recruiting for Manufacturing, Healthcare, Insurance, Professional Services, Consumer Products and Aerospace Industries.

Onsite Employee Relations Consultant for 12 months providing advice and guidance to senior leadership team regarding employee relations issues, conducted investigations on policy violations including sexual harassment, discrimination and provided appropriate recommendations.

Evaluated a company’s compensation structure to ensure it is in alignment with market data; review and conduct a salary benchmark study; review internal pay inequity issues; adjust current compensation ranges; review & update job descriptions for 250+ jobs

Implemented a selection program for a multi-national healthcare provider resulting in a 35% reduction in turnover

Conducted and implemented an extensive RFP to automate all of the HR processes for a global organization including recruitment, on-boarding, performance management, succession planning and learning management which resulted in a cost savings of approximately 40%

Designed and put into practice a selection, development and career path program for a global organization using a job suitability assessment which resulted in an approximate 30% turnover within the first 15 months

Designed and delivered interview training for a domestic organization which reduced turnover by 25% and significantly improved the hiring process

Performed a benchmark study, using a job suitability assessment, for 5 non-exempt positions for a multi-national healthcare company which resulted in a 55% reduction in turnover and a significant cost savings

PREDICT SUCCESS 1999 – 12/2001

Managing Director, Los Angeles, CA

Provided full cycle recruiting for various positions both onsite and offsite. Assessed development needs as well as conducted training and coaching at all levels within an organization in areas ranging from supervisory / management skills to selling and service delivery. Facilitated career development and career transition workshops.

Published co-author of Interview Training Program, “Interview for Success,” and web-based interview program, “Build an Interview,” through HRD Press

Designed and implemented a competency-based employee development model in order to provide structured learning experiences linked to organizational needs, goals and job requirements

Designed and employed a global career planning and development program to increase retention and employee skills which reduced turnover by approximately 20%

Facilitated leadership development workshops with an average participant rating of “outstanding”, receiving additional referrals for increased business.

Administered a compensation program for a large merger and acquisition. Analyzed competitive market data, priced new and existing jobs (750), determined bands, conducted job evaluations, reviewed existing job descriptions and updated based on market data resulting in overall increased employee satisfaction

Served as Master Trainer for Harrison Assessments Talent Solutions both domestic and internationally, certifying and training new consultants and ensuring best practices and consistency of service.

Provided consultative services to major global companies, including Travelers Insurance, Dole Food Company, Curvature, OSI Hardware, United Health Group, The World Food Program, Accretive Health, DRS Technologies, and Joern.

Barclays Global Investors, San Francisco, CA 1997 - 1999

Performance Improvement Consultant

Managed and planned performance improvement initiatives, including knowledge bases and learning interventions.

Designed and improved performance management programs with self-evaluation feedback and competitive compensation/bonus programs with individual goal setting, which increased individual and organizational effectiveness

Designed and implemented knowledge-sharing flow process and layout for new knowledge base, reducing training and problem resolution time 35%.

Conducted coaching sessions for professional contributors and management using assessments

Education

MBA, University of Laverne

BA, Communications, University of Southern California

Certifications

Harrison Assessments Talent Solutions – Harrison Assessments International

Targeted Selection – DDI

Career Architect / Leadership Architect - Lominger

Internal Coaching / Consulting Program – PDI

Managerial Assessment of Proficiency – HRD Press

DISC – HRD Press

PS Leader 360 – HRD Press

Leadership Effectiveness Analysis 360 – Lee Hecht Harrison

Milestones Career Transitions – Lee Hecht Harrison

Associations

Society of Human Resources Management

American Society for Training & Development

Human Resources Association of Santa Barbara

Organizational Development Network

World at Work

Women’s Network of Santa Maria

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