Pharmacy Technician Administrative Assistant
Resume:
Johanna Isham
Versatile, adaptable, motivated
Oklahoma City, OK 73122
*********@*****.***
I am a dedicated professional with a friendly demeanor who strives for accuracy and efficiency. I have an extensive background in a variety of office, retail and healthcare settings over a period of 20 years so I have honed my critical thinking, interpersonal and leadership skills. I am looking for a permanent, career oriented position.
Authorized to work in the US for any employer
Work Experience
Certified Pharmacy Technician (CPhT)
Walgreens - Oklahoma City, OK
August 2017 to Present
Assist pharmacists in processing and dispensing prescriptions. Work with physicians, patients and insurance companies to quickly resolve any issues. Inventory management
Customer Service
Train new employees
Dispatcher
Service Corporation International - Oklahoma City, OK May 2017 to Present
Schedule workers and vehicles for a dozen funeral homes utilizing Microsoft Outlook, Microsoft Excel and proprietary software products. Provide administrative support as needed. Work all weekends, holidays and fill in as necessary.
Pharmacy Technician
Omnicare - Oklahoma City, OK
April 2015 to November 2016
As a picking technician I excelled immediately surpassing quotas every month. I streamlined the processes in the extemporaneous department resulting in earlier finishing times allowing time to help on the floor, in the warehouse or in the cage. I implemented a workstation that increased efficiency for product transfers to Tulsa locations.
Workflow and inventory management.
I learned the processes of the office, specifically order entry, in order to assist in creating a more efficient workflow.
Pharmacy Technician
Walgreens - Del City, OK
December 2013 to January 2015
Assist pharmacists in processing and dispensing prescriptions quickly and safely. Trained new employees, workflow and inventory management.
Administrative Office Manager
Southern Boys Lawn and Gardening - Bethany, OK
July 2011 to November 2013
Manage and operate the office, including advertising/marketing, scheduling, payroll, administrative tasks, taxes and handling warranty claims. Train and supervise new employees both in the office and in the field. Facilitate meetings, assist the owner and meet with customers and businesses. Properly operate power equipment, utilizing safety gear and teaching others to do the same.
Administrative Assistant
Anchor Drilling Fluids USA, Inc - Oklahoma City, OK February 2010 to July 2011
Work in conjunction with satellite offices, managers and sales personnel to properly prepare spreadsheets, reports, invoices and records for billing. Assist sales personnel with preparing correspondence, pricelists and presentation documents.
Administrative Legal Assistant
Family Law Solutions - Oklahoma City, OK
April 2007 to February 2010
Draft court documents and correspondence, keep dockets updated and ensure that all documents and correspondence are distributed appropriately and by deadlines. Make travel arrangements, perform research, train and supervise employees.
Act as a liason to clients providing stays updates
Administrative Assistant/Receptionist
OSU-OKC Student Services - Oklahoma City, OK
August 2005 to March 2007
Assistant to Counseling and Employment Services
Reception, attend the information desk, assist with job fairs, work shops, and admissions procedures. Maintain confidential student records.
Assist students in obtaining the information or help they need
Administrative Assistant
Mar-K - Oklahoma City, OK
January 1998 to February 2002
Retail and wholesale sales and customer service. Wholesale Accounts Manager; work with companies throughout the U.S. to build rapport and ensure large orders shipped accurately and in a timely manner. Created step by step instructions and worked with other department heads to incorporate new procedures for a variety of office duties to increase efficiency overall. Utilization of proprietary software and Microsoft office programs. Interview prospective employees and train new employees. Committee member to restructure workflow and improve communications between departments.
Education
Applied Technology
OSU-OKC - Oklahoma City, OK
August 2004 to May 2007
Skills
Microsoft Excel, Microsoft Word, Interviewing, Communications, Customer Service Skills, Teamwork, Written Correspondence, Inventory Management, Clerical, Management, Prior Authorization, Pharmacy Tech, Mckesson, Customer Relationship Management, Creative Writing, PTCB
Awards
MVP
October 2005
Most Valuable Player during High Volume Enrollment received while working at OSU-OKC
Certifications/Licenses
Pharmacy Technician
July 2018 to July 2019
I have a valid, current permit issued by the Oklahoma State Board of Pharmacy
Certified Pharmacy Technician (CPhT)
May 2017 to May 2021
Groups
Volunteer
February 2017 to Present
OKMRC Oklahoma Medical Reserve Corps
Additional Information
References:
Bethany Akin
RN, LPN instructor at Platt College
Johanna is an excellent student. She learns quickly and then starts working with others in the class to help them understand the information. Although I have not seen her in a work environment, if her work ethic is comparable to her scholastic efforts, she will make an excellent and successful member of a team.
Christiana Kostura
Senior Account Manager at Dennis Morris Insurance Agency, Inc. I was the assistant manager directly over Johanna at Walgreen's, where she worked as a pharmacy technician. Johanna was always there, on time, and with a smile. She excelled at customer service and was always ready to help fellow team members with projects. Johanna is a self-motivated, strong person.
Joy Wieland
Senior Director Student Support at OSU-OKC
Johanna was a student at OSU-OKC. I had occasion to advise her when I was an Academic Advisor. Johanna has always impressed me as a worker dedicated to doing her best.
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