System Administrator Sales

DHRUBA BOSE

Hooghly, West Bengal

Contact:629******* Email: -**********@*****.***

SYSTEM ADMINSTRATOR cum MIS EXECUTIVE

Executive position in the IT Infrastructure and Professional field offering opportunities for advancement and professional development in a company recognized for customer relations excellence.

SUMMARY OF SKILLS

•System Administrator and IT professional with an excellent and rewarding career of over 9+ years, currently spearheading as System Administrator cum MIS Executive with Katinmart.Ecom.

•Ability to manage the team effectively, grasp concepts easily and an analytical approach to problems.

•My professional life has given me the confidence to accept and create challenges, with a constant inclination to improve the effectiveness of work processes within the organization.

•Knowledge of IT Hardware & Networking Professional ability to organize and supervise the work of others.

Certifications.

•Have done MS-Office & Spoken English Course at InfoTech Computer Education Centre

•Have done Diploma in E-Commerce Application Course at AIIMAS Computer Education Institute

•Have done Diploma in IT Infrastructure Management Course from CMC Computer Education Centre (W.B.).It is a Tata Enterprise Institute. The Course includes: - A+ (Core Hardware), N+ (Networking).

PROFESSIONAL EXPERIENCE

KARTINMART.ECOM

As system Administrator cum MIS Executive Since 04thMay 2015 - Running

•Install new / rebuild and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements.

•Maintenance of 20 PCs, 05 Laptops & 3 Printers (LaserJet, Desk Jet) within internet and resolving both the Hardware & Networking issues.

•Perform daily system monitoring, verifying the integrity and availability of all hardware, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.

•Perform regular file archival and purge as necessary. Create, change, and delete user accounts per request. Provide Tier III/other support per request from various constituencies. Investigate and troubleshoot issues

•Repair and recover from hardware or software failures. Coordinate and communicate with impacted constituencies

•Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Configure / add new services as necessary.

•Perform on-going performance tuning, hardware upgrades, and resource optimization as required. Configure CPU, memory, and disk partitions as required

•Maintain data centre environmental and monitoring equipmentMaintain operational, configuration, or other procedures.Perform periodic performance reporting to support capacity planning.

•Ensure network connectivity throughout a company's LAN with technical considerations

•Administer,desktop computers, printers, routers, switches, firewalls, phones, personal digital assistants, smart phones, software deployment, security updates and patches

•Load computer disks, and install software and printer paper or forms.

•Analyze equipment performance records in order to determine the need for repair or replacement.

•Maintain logs related to network functions, as well as maintenance and repair records.

•Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes.

•Generate Analysis and Maintain MIS Reports on daily, weekly and monthly basis.

•Prepare Sales Report

•Coordinate with sales team and prepare sales report

•Analysis and present report to HOD.

•Coordinate with vendors and with company personnel in order to facilitate purchases

ADITYA BIRLA CHEMICALS (INDIA) LTD Since3rd August 2009 to 31stMarch 2015

As Resident Senior Engineer (IT)

•Install, Configure, and support an organization’s local area network (LAN), wide area network (WAN), and Internet network system.

•Monitor network to ensure network availability to all system users and perform necessary maintenance to support network availability.

•Windows Firewall administration and overall internal network security. Maintenance of existing Anti-Spam and anti-virus systems and the setting of new Anti-Spam policies.

•Maintenance of 85 PCs 60Laptops &35 Printers (DMP, LaserJet, DeskJet) within internet and resolving both the Hardware & Networking issues.

•Installation of switches, Hubs, Modem, Wireless Access Point., Bluetooth .Data Modem,& UTP cabling. Installation and Configuration of software clonezila and recover the partition through command.

•Maintenance of Domain controller within intranet & Outlook mail client management.

•Handle Daily Team Briefing & Inventory with spare handling etc.

•Monitor Total Customer Experience (TCE) & Keep customer Informed KCI on daily basis. Maintain 6 c’s process. (Connect, Commit, Complete, Confirm, consider, Call-backs).

•Doing Payments to the vendors both on weekly & Monthly basis, checking bills, Vouchers, Maintains petty cash both daily and monthly.

•Looking after Complain & Grievances, Benefits of employees, Attendance.

•Preparing and analysing the Daily, Monthly & weekly reports for Zone.

•Managing Stationary / POP items as per the market requirements.

•Report to the Management over the regular proceedings & development. Coordinate with the Management for supplies to ensure adequate stock, complaints, and feedback from customers & team of professionals, etc.

•Admin Important Data Recovery & Data backup managing & Protection of Computer from Viruses.

Taking Interviews, recruitment, by co-ordinate with third party and from other portals.

Install, Configure,and support an organization’s local area network Internet system or a segment of a network system

•Maintain network hardware and software

•Monitor network to ensure network availability to all system users and perform necessary maintenance to support network availability

•Prepares asset, liability, and capital account entries by compiling and analyzing account information.

•Documents financial transactions by entering account information.

•Recommends financial actions by analyzing accounting options.

•Summarizes current financial status by collecting information; preparing balance sheet, profit and loss statement, and other report.

•Substantiates financial transactions by auditing documents.

•Reconciles financial discrepancies by collecting and analyzing account information.

•Secures financial information by completing data base backups.

•Update financial data in databases to ensure that information will be accurate and immediately available when needed

•Prepare and submit weekly/monthly reports.

Monitor network to ensure network availability to all system users and perform necessary maintenance to support network availability

Maintenance of existing Anti-Spam and anti-virus systems and the setting of new Anti-Spam policies.

Installation of switches, Hubs, Modem, Wireless Access Point., Bluetooth .Data Modem & UTP cabling.

Maintenance of Domain controller within intranet & Outlook mail client management

EDUCATIONAL CREDENTIALS

X 2001

Secondary School Exam from (Central Board of Secondary Exam.)

XII 2003

Senior School Certify Exam. From (Central Board of Secondary Exam)

BACHELOR OF COMMERCE 2006

Calcutta University

MCA (Master of Computer Applications) 2009

Shridhar University is a full-fledged university established under Section 2(f) of UGC Act, 1956 by the Rajasthan Legislative Assembly vide The Shridhar University Act No. 4 of 2010.

Diploma in IT Infrastructure ManagementCourse from CMC Academy Computer Education Centre (W.B.).It is a Tata Enterprise Institute. The Course includes: - A+ (Core Hardware), N+ (Networking) (Window NT, 2000, 2003, 2008), and C.C.N.A (Cisco Certified Network Associate).

Certificate In Tall Erp 9:-Course at Rajeev Gandhi Computer Saksharta Mission (RGCSM),it has been registered under the Society & Public Trust Act 21,1860,(Reg. No. S/47172) & Public Charitable Trust Act 1882 under section 17 vide Reg. No. 4286/IV from Govt. of India N.C.T., Delhi &it is also certified by ISO 9001 : 2008 Org and the Course Includes: Tally Erp 9.

Certificate In Ms-Office :-Course at InfoTech Computer Education Centre .The Course Includes: -Word, Excel(Pivot table, Pivot chart, Pie chart, V-lookup, H-lookup, Lookup, Sum, Average,If function etc..) PowerPoint, Internet, Business English & HTML

Diploma in E-Commerce Application:-Course at AIIMAS Computer Education Institute. The Course Includes: -Internet Applications & Web Pages, Web Designs Skills using HTML & MS Front Pages, Creating& Administering E -Commerce Sites, Web Designing using ASP Applications.

Certificate In Web DesigningCourse from Dr. B. R. Ambedkar Computer Saksharta Mission. The Course Includes: - HTML, Adobe photoshop7, Pagemaker7, Front Page 2003.

Certificate In Logistic &Warehousing .Course from ICA EDUCATION SKILLS. ICA Education Skills provides end to end solutions by offering skills building programmes by partnering with various state and central governments' department. The Course Includes: - logistic & warehousing.

Technical Skills

DCA in Computer from InfoTech Computer included Windows 98/XP, Vista, Ms Office 2007, Internet

Have completed the DuPont Course in Leading Safety Efforts,

Have completed the Internal Auditor training Certificate of ISO OHSAS

Have Completed E- Learning Course from HP in Customer Relationship Management.

Have Completed E- Learning Course from HP in Inventory Management.

Extra Curriculum Activities

I won first prize in 2012 for safety week poster competition at Aditya Birla Chemicals India Limited, Renukoot.

I won first prize in 2013 for safety week Gas cylinder colour coding competition at Aditya Birla Chemicals India Limited, Renukoot.

As a Member of Sammelak NGO the main role is to support the development of strategies and programmes regarding the upliftment of the civil society, ensuring good relations with government bodies and other policy influencing organizations.

Hobbies: Cooking, Listening Music, social welfare work, Playing, Travelling&social work activities

Languages Known: Bengali, English and Hindi

References: Available on Request.

DHRUBA BOSE

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