Customer Relationship Management

Leah Ford

I am a highly motivated and creative individual who seeks to excel in team

development, utilize strengths, and grow in my professional skills. Contact Information

Cell: (620) 786 - 4096

Email: ********@*****.***

WORK EXPERIENCE

Grantham University, Lenexa, KS — Admissions

Representative

January 2018 - PRESENT

Responsible for securing new student enrollments by speaking to prospective students who are interested in continuing their education. HomeAdvisor, Lenexa, KS — Sales Consultant

October 2017 - December 2017

Connect Contractors with homeowner and business owners looking for home improvement project to be done.

**Received a concussion which hindered me from continuing work Cellular Sales - Verizon Wireless, Great Ben, KS — Wireless Sales Consultant

February 2017 - October 2017

Develop new consumer and business accounts. Provide outstanding service before and after the sale. Stay current in the newest technology products and services.

Papa Murphy’s Pizza, Great Bend, KS — Shift Leader October 2015 - December 2016

Supervised and work with assigned staff to ensure that the proper customer service and product quality were given. Responsible to train and develop team member on assigned shifts.

North Central University, Minneapolis, MN — Admissions Representative

January 2015 - July 2015

Provide prospective students with essential information about the university through campus tours. Assist the admissions counselors with the application process of prospective students.

Landmark National Bank, Great Bend, KS — Float Teller May 2013 - August 2014

Assist customer in daily banking needs in the teller line and over the phone. Perform as a team member in allocating and coordinating the workflow.

*References available upon request

SKILLS

Customer Relationship

Management

Adaptability

Conflict Resolution

Computer Proficiency

Sales Operations

Communication

Strong Data Entry

Education

Great Bend High School

Great Bend, KS

High School Diploma

Graduated May 2013

Contact this candidate