Jesse Cook **** W. Morgan Ave. Milwaukee, WI *****
714-***-**** / **.*********@*****.***
Jesse Cook
SUMMARY
Result-driven coordination and management leader with 12 years of international event logistics experience, specializing in client / vendor relations in the fast paced industries of sports and entertainment
Proven success in event production via marketing, communication, sales, staff / volunteer recruiting, and activation
Creative problem solver, known for an ability to mobilize team members with calm critical thinking and a balanced sense of urgency
EDUCATION
Bachelor of Arts in Communication Studies Completion: May 2005 University of Massachusetts - Amherst, MA
PROFESSIONAL EXPERIENCE
Group Tour Sales Director - Lamers Bus Lines Tour & Travel Milwaukee, WI 10/2018 – Present
Facilitate the design of custom special itinerary bus tours for sale to touring group clients across North America, including negotiation of hotel group rates and attraction / transportation costs
Create and market public and private overnight bus tours sold through multiple office locations (WI & FL)
Direct tours from the road, when necessary, according to specific instruction and expectations of customer service
Present detailed company objectives, educating wide-spread audiences of clients and vendors at national conventions Operations Coordinator - Road Rebel Entertainment Touring San Diego, CA 2/2015 – 9/2018
Coordinated touring event housing and ground travel logistics projects from request to post-contract, while remaining an on-call agent 24/7 for emergency issue resolution
Conducted clear and precise communication with Production Managers on project advancement
Efficiently executed heavy research and negotiation with international hotel / busing vendors with detailed instruction
Noteworthy of successful Account Management as first point of contact in travel representation for numerous long standing high profile touring clients
Front-ending of service contracting issues using conflict management skills to find win-win solutions Touring Event & Marketing Manager - Independent Contractor International 2/2007 – 5/2014
Managed live entertainment event logistics including travel and shipping, budgets, itineraries, contract advances, venue relations, merchandise sales and inventory
Oversaw touring artist contracts regarding scheduling, venue production, hospitality and security
Assisted executive teams as project manager with development of proposal statements and overall strategic plans for cultivating and maintaining artist and product relevancy with a focus on ROI
Established and supervised national staff and street team of 100+ volunteers; Provided training on specific marketing objectives and sales strategy
Secured partnerships with non-profit organizations, agents and merchandisers for sponsorship opportunities Kitchen Manager - Danku Cafe New York, NY10/2008 – 12/2009
Led staff in front and back kitchens in food preparation, quality maintenance and customer service
Handled daily stock inventory and ordering of fresh foods and necessary restaurant items
Delegated and participated in rigorous daily cleaning procedures to meet and exceed NYC health code INTERPERSONAL SKILLS
Strong work ethic coupled with keen aptitude to work with diverse groups of people
Passionate ability to function as a catalyst, coach and doer, leading people at all levels by utilizing a facilitative approach; Ability to work independently and as part of a team offering confident decision making
Affinity for networking; Ability to demonstrate high level of confidence and poise in front of others
Capacity to anticipate needs and prioritize / manage multiple tasks simultaneously 6211 W. Morgan Ave. Milwaukee, WI 53220
714-***-**** / **.*********@*****.***